How to Create a Custom SMTP Recipient for Exchange Server 2003 Journaling

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To send MIME-formatted versions of the journalized messages to a compliance storage solution, you must create at least one contact in the Active Directory® directory service as a recipient for the journalized data, this contact is set up with an SMTP address and is referred to as the "custom SMTP recipient." The custom SMTP recipient is the recipient that you specify when you set up a server-side rule for the journalized mailboxes in your organization. The custom SMTP recipient is not a mailbox-enabled object in Active Directory.

Before You Begin

It is critical that you do not specify the custom SMTP recipient as the journaling mailbox when you enable journaling on a mailbox database. Instead, you must specify a mailbox-enabled user object in Active Directory as the journaling recipient mailbox. To record all recipient information, the journaling recipient mailbox must be hosted on an Exchange server. This is because there is relevant journaling information stored in MAPI properties that are discarded when the message is sent over SMTP. The only way to make sure an accurate journal report is sent over SMTP is to forward the journal message from the journal mailbox that is stored on the Exchange server to the custom SMTP recipient.

Depending on your requirements, you may have to create multiple recipients for different journal mailboxes.

Procedure

To create a custom SMTP recipient

  1. Open Active Directory Users and Computers Microsoft Management Console (MMC) snap-in, and then connect to the domain in which you want to create the custom SMTP recipient.

  2. Right-click the organizational unit in which you want to create the custom SMTP recipient, point to New, and then click Contact.

  3. In the first New Object - Contact dialog box, enter a name and a display name for the custom SMTP recipient, and then click Next.

  4. In the second New Object - Contact dialog box, verify that the Create an Exchange e-mail address check box is selected, enter an e-mail alias in the Alias box, and then click Modify.

  5. In the New E-mail Address dialog box, select SMTP Address, and then click OK.

  6. In the Internet Address Properties dialog box, on the General tab, enter the e-mail address of the storage solution where your journaling messages will be stored, click OK, and then click Next.

  7. On the last New Object - Contact dialog box, click Finish.