How to Configure Dial Codes on a Unified Messaging Dial Plan

Microsoft Exchange Server 2007 will reach end of support on April 11, 2017. To stay supported, you will need to upgrade. For more information, see Resources to help you upgrade your Office 2007 servers and clients.

 

Applies to: Exchange Server 2007, Exchange Server 2007 SP1, Exchange Server 2007 SP2, Exchange Server 2007 SP3

This topic explains how to use the Exchange Management Console and the Exchange Management Shell to configure dial codes on a Microsoft Exchange Server 2007 Unified Messaging (UM) dial plan. You can configure dial codes, national number prefixes, and in-country/region and international number formats that are used by a Unified Messaging server to dial incoming and outgoing calls for users who are enabled for Unified Messaging. In most cases, you will configure a dial plan with the dial codes and national number prefix that are currently configured on your telephony network.

Dial codes, national number prefixes, and formats are used by a Unified Messaging server to determine the correct number to dial for an outgoing call that is placed by a UM-enabled user. On the Dial Codes tab, you can also configure the Unified Messaging servers that are associated with the dial plan to match the incoming call number format for both in-country/region and international numbers. When you configure the in-country/region and international number formats, you can restrict incoming calls for users who are associated with a dial plan. For more information about dial codes, national number prefixes, and in-country/region and international number formats, see Understanding Dial Codes, Number Prefixes, and Number Formats.

Before You Begin

To perform the following procedures, the account you use must be delegated the Exchange Organization Administrator role.

For more information about permissions, delegating roles, and the rights that are required to administer Exchange Server 2007, see Permission Considerations.

Also, before you perform these procedures, confirm that a UM dial plan has been created.

Procedure

To use the Exchange Management Console to configure dial codes

  1. In the console tree of the Exchange Management Console, expand the Organization Configuration node, and then click the Unified Messaging node.

  2. On the UM Dial Plans tab, select the UM dial plan that you want to manage, and then click Properties in the action pane.

  3. On the dial plan Properties page, on the Dial Codes tab, under Outgoing Configuration, configure the following options:

    • Outside line access code

    • International access code

    • National number prefix

    • Country/Region code

  4. Under Incoming Configuration, configure the following:

    • In-country/region number format

    • International number format

  5. Click OK to save your changes.

To use the Exchange Management Shell to configure dial codes

  • Run the following command:

    Set-UMDialPlan -Identity MyUMDialPlan -OutsideLineAccessCode 9 -InternationalAccessCode 011 -NationalNumberPrefix 1 CountryorRegionCode 1 -InCountryOrRegionNumberFormat 1425xxxxxxx -InternationalNumberFormat 441425xxxxxxx
    

For more information about syntax and parameters, see Set-UMDialplan.

For More Information

For more information about Unified Messaging dial plans, see the following topics: