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Exchange ActiveSync Reporting Services

 

Applies to: Exchange Server 2007 SP3, Exchange Server 2007 SP2, Exchange Server 2007 SP1, Exchange Server 2007

Topic Last Modified: 2007-06-12

Microsoft Exchange Server 2007 and Exchange ActiveSync offer a wide variety of features for both users and administrators. As an administrator, it is important that you know the volume and usage patterns of your deployment. This information can help you effectively manage your Exchange ActiveSync deployment, better understand user productivity, and plan for future needs. Reporting in Exchange ActiveSync for Exchange Server 2007 is a Windows PowerShell task that compiles a set of Internet Information Services (IIS) logs and processes to create a series of output files. Each file is a separate report that can help you understand your Exchange ActiveSync deployment. This topic provides an overview of the cmdlet you can use to generate these reports and information about the content of these reports.

You can generate Exchange ActiveSync reports by using the Export-ActiveSyncLog cmdlet. This cmdlet lets you specify a variety of input parameters. These parameters include the location of the IIS log files, the start dates and the end dates for the reports, and the output path for the reports. To run this cmdlet, you must be delegated the permissions associated with the Exchange Server Administrator or Exchange Organization Administrator role. You must also have read access to the directory where the IIS logs are located. For more information about the syntax of the Export-ActiveSyncLog cmdlet, see Export-ActiveSyncLog.

There are a variety of Exchange ActiveSync reports available. These reports include the following:

  • Exchange ActiveSync Usage Report   This report includes a variety of monitored parameters. These include the total bytes that have been sent and received in addition to a count of each type of item that was sent and received. Item types are e-mail messages, calendar items, contact items, and task items.
  • Hits Report   This report lets you see the total number of synchronization requests that are processed per hour, in addition to the total number of unique devices that are initiating synchronization requests.
  • HTTP Status Report   This report provides a general overview of the performance of the Client Access server. It includes a summary of the various error response codes and the percentage of the time each code was encountered.
  • Policy Compliance Report   This report provides information about the number of fully compliant, partially compliant, and noncompliant devices. A fully compliant device is one that has accepted the Exchange ActiveSync policy and can implement all aspects of the policy. A partially compliant device is one that has accepted the policy, but has a mobile device operating system that is unable to enforce all aspects of the policy. A noncompliant device is either unable to accept the policy or has rejected the policy.
  • User Agent List   This report returns the total number of unique users, organized by mobile device operating system.

The following table lists the various elements of the Exchange ActiveSync IIS logs. In the log file, each element is separated by an underscore character.

Elements of the Exchange ActiveSync protocol logs

 

Letter identifier Element name Definition Possible values

V

Protocol version

The protocol version that the device is using to synchronize with the Exchange server.

 

Value Meaning

120

Version 12

25

Version 2.5

21

Version 2.1

20

Version 2.0

10

Version 1.0

Ty

Type

The type of folder that is being synchronized.

 

Value Meaning

Em

E-mail

Co

Contacts

Ca

Calendar

Ta

Tasks

Fid

Folder ID

The ID of the folder that is being synchronized.

Positive Integer

Fc

Folder count

The number of folders that are being synchronized.

Positive Integer

Filt

Filter type

The data that the user requested.

 

Value Meaning E-mail? Calendar? Tasks?

0

No filter

Yes

Yes

Yes

1

1 day back

Yes

No

No

2

3 days back

Yes

No

No

3

1 week back

Yes

No

No

4

2 weeks back

Yes

Yes

No

5

1 month back

Yes

Yes

No

6

3 months back

No

Yes

No

7

6 months back

No

Yes

No

8

Incomplete

No

No

Yes

St

Sync type

The type of synchronization that is being performed.

 

Value Meaning

F

First sync

S

Subsequent sync

R

Recovery sync

I

Invalid sync

Sk

Sync key

The actual sync key that is used between the mobile device and the Exchange server.

Positive integer

Cli:

Client statistics

Stores the count of each type of activity from the Client. Output is in the form Cli: 0A0C3D1F0E.

 

Identifier value Meaning

A

Adds

C

Changes

D

Deletes

F

Fetches

E

Errors

Svr:

Server statistics

Stores the count of each type of activity from the server. Output is in the form Svr:2A0C2D1F1E.

 

Identifier value Meaning

A

Adds

C

Changes

D

Deletes

F

Fetches

E

Errors

E

Number of errors

This is the number of errors encountered in a request.

Positive integer

Io

Items opened

This is the number of items that have been opened. This feature has not yet been implemented.

Positive integer

Hb

Heartbeat interval

This indicates the Heartbeat interval that is used for the ping command.

Positive integer

Ssp

SharePoint documents

This is the number of files that have been accessed from Windows SharePoint Services.

Positive integer

Sspb

SharePoint bytes

This is the number of bytes that have been accessed from Windows SharePoint Services.

Positive integer

Unc

UNC files

This is the number of files that have been accessed through Windows file shares.

Positive integer

Uncb

UNC bytes

This is the number of bytes that have been accessed through Windows file shares.

Positive integer

Att

Attachments

This is the number of attachments that have been retrieved.

Positive integer

Attb

Attachment bytes

The number of bytes that have been retrieved for attachments.

Positive integer

Pk

Policy key received

The element that is used by the client and server to correlate acknowledgements to a particular policy setting.

Not applicable

Pa

Policy acknowledge status

The element that indicates success if all the policy settings were applied correctly.

 

Value Meaning

1

Policy was successfully applied

2

Policy was partially applied

3

Policy was not applied

Oof

OOf action

The action that is performed on the Out of Office status stored on the Exchange server.

 

Value Meaning

Get

Retrieves the OOF status and message

Set

Sets the OOF status and message

UserInfo

User information action

The parameter that specifies retrieval of the user information data.

Get

DevModel

Device model

The device information that is supplied by the device manufacturer.

Possible values include manufacturer name, model name, and model number.

DevIMEI

IMEI

The International Mobile Equipment Identity (IMEI). It is a 15-digit code that is assigned to each device.

String

DevName

Device friendly name

This element stores the user's description of their device.

String

DevOS

Device OS

The operating system that is running on the device.

String

DevLang

Device OS language

The localized language of the device operating system.

String

Error

Error

The error section of the request.

String

S

Status

This element returns the status of the device.

String

A sample log for a device synchronization might appear as follows:

  • &Log=V123_Ty:Em_Fid:37_Fc1_Filt2_St:S_SK:1805_Srv:1a0c0d0s0e0r_Pk2260121383_S1

For more information about reporting for Exchange ActiveSync, see the following topics:

To ensure that you are reading the most up-to-date information and to find additional Exchange Server 2007 documentation, visit the Exchange Server TechCenter.
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