How to Change the Maximum Greeting Duration

Microsoft Exchange Server 2007 will reach end of support on April 11, 2017. To stay supported, you will need to upgrade. For more information, see Resources to help you upgrade your Office 2007 servers and clients.

 

Applies to: Exchange Server 2007, Exchange Server 2007 SP1, Exchange Server 2007 SP2, Exchange Server 2007 SP3

This topic explains how to use the Exchange Management Console and the Exchange Management Shell to change the maximum greeting duration for users who are enabled for Microsoft Exchange Server 2007 Unified Messaging who are associated with the UM mailbox policy.

The Maximum greeting duration setting enables you to enter the maximum number of minutes that users who are associated with the UM mailbox policy can use to record their voice mail greetings. This setting applies to both their standard voice mail and their Out of Office voice mail greetings. By default, the maximum greeting duration is set to 5 minutes. However, you can configure the maximum meeting duration to any setting between 1 and 10 minutes.

Before You Begin

To perform the following procedures, the account you use must be delegated the Exchange Organization Administrator role.

For more information about permissions, delegating roles, and the rights that are required to administer Exchange 2007, see Permission Considerations.

Also, before you perform these procedures, confirm the following:

  • A UM dial plan has been created.

  • A UM mailbox policy has been created.

Procedure

To use the Exchange Management Console to change the maximum greeting duration

  1. In the console tree of the Exchange Management Console, expand the Organization Configuration node, and then click the Unified Messaging node.

  2. On the UM Mailbox Policies tab, select the UM mailbox policy that you want to manage, and then click Properties in the action pane.

  3. On the UM mailbox policy Properties page, on the General tab, next to Maximum greeting duration (minutes), enter the time, in minutes, for the maximum greeting duration for your UM users.

  4. Click OK to save your changes.

To use the Exchange Management Shell to change the maximum greeting duration

  • Run the following command:

    Set-UMMailboxPolicy -identity MyUMMailboxPolicy MaxGreetingDuration 3
    

For more information about syntax and parameters, see Set-UMMailboxPolicy.

For More Information

For more information about UM mailbox policies, see the following topics: