Exchange topology discovery could not find the local Exchange server

 

Topic Last Modified: 2007-11-16

The Microsoft Exchange Server 2007 Management Pack for Operations Manager monitors the Windows Application log on computers that are running Exchange Server 2007 and generates this alert when the event or events specified in the following Details table are logged.

To learn more about this event, do one or more of the following:

  • Review the description of the event that includes the variables specific to your environment. From the Operator Console, select this alert, and then click the Properties tab.

  • Review all events that have been logged that meet the criteria of this Operations Manager alert. From the Operator Console, click the Events tab, and then double-click the event in the list for which you want to review the event description.

Details

Product Name

Exchange

Product Version

8.0 (Exchange Server 2007)

Event ID

1010

Event Source

MSExchangeMailSubmission

Alert Type

Critical Error

MOM Rule Path

Microsoft Exchange Server/Exchange 2007/Mailbox/Mail Submission

MOM Rule Name

Exchange topology discovery could not find the local Exchange server.

Explanation

This Error event indicates that the local Microsoft Exchange server object was not found in Active Directory directory service when it tried to send an e-mail message. Every message that is sent or received by an Exchange 2007 server must be categorized on a Hub Transport server before it can be routed and delivered. This event may occur when information about the local Hub Transport server is not found in Active Directory.

Note   For more information about Exchange 2007 transport architecture, see Transport Architecture.

User Action

To resolve this error, follow these steps:

  • Make sure that the Exchange server that logged this event is registered correctly on the DNS server. For more information, see Troubleshooting DNS.

  • Make sure that the Exchange 2007 Setup completed without failures. To do this, review the Exchange Setup log files in the C:/ExchangeSetupLogs/ExchangeSetup.log file, where C\ is the directory to which Exchange was installed. For more information, see Verifying an Exchange 2007 Installation.

  • Review the Application and System log for related events. For example, events that occur immediately before and after this event may provide more information about the root cause of this error.

For More Information

To search the Microsoft Knowledge Base articles based on criteria that generated this alert, visit the Search the Support Knowledge Base (KB) Web site.

To review Exchange 2007 event message articles that may not be represented by Exchange 2007 alerts, see the Events and Errors Message Center.

If you are not already doing so, consider running the tools that Microsoft Exchange offers to help administrators analyze and troubleshoot their Exchange environment. These tools can help you make sure that your configuration is in line with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. Go to the Toolbox node of the Exchange Management Console to run these tools now. For more information about these tools, see Toolbox in the Exchange Server 2007 Help.