• Article

The database engine started a new instance

 

Topic Last Modified: 2007-11-16

The Microsoft Exchange Server 2007 Management Pack for Microsoft Operations Manager (MOM) monitors the Windows Application log on computers that are running Exchange Server 2007 and generates this alert when the event or events specified in the following Details table are logged.

To learn more about this event, do one or more of the following:

  • Review the description of the event that includes the variables specific to your environment. From the MOM Operator Console, select this alert, and then click the Properties tab.

  • Review all events that have been logged that meet the criteria of this MOM alert. From the MOM Operator Console, click the Events tab, and then double-click the event in the list for which you want to review the event description.

Details

Product Name

Exchange

Product Version

8.0 (Exchange Server 2007)

Event ID

102

Event Source

ESE

MOM Rule Path

Microsoft Exchange Server/Exchange 2007/Common Components/Extensible Storage Engine

MOM Rule Name

The database engine started a new instance. Event ID 102 can be safely ignored if it is not logged together with ESE event ID 103 and 104.

Explanation

This Information event frequently occurs with two other related events. The following describes these three events.

  • ESE event 102: The database engine started a new instance (Instance #).

  • ESE event 103: The database engine stopped the instance (Instance #).

  • ESE event 104: The database engine stopped an instance (Instance #) with error (Error #).

There is only one ESE database engine, Ese.dll, per server. However, there can be one instance of ESE running per storage group. Event 102 signifies and indicates which instance of ESE has started. Event 103 indicates which instance has stopped. However, an error is never mentioned in the description section of event 103. Event 104 indicates a problem and that the named instance of ESE has stopped with a definite error associated with it. The error is named in the description section of event 104.

Note

These events can occur in the ordinary operation of an Exchange Server environment, or they may be associated with errors.

User Action

To resolve ESE Event ID 102, examine related events in the Application log that occur before and after ESE event 103. These related events provide more information about the root cause of this error. The resolution of ESE event 102 depends on the error code in the description of the associated events.

For more information about ESE event 103, search for information about that event in the Errors and Events Message Center.

For more information about ESE event 104, search for information about that event in the Errors and Events Message Center.

For More Information

To search the Microsoft Knowledge Base articles based on criteria that generated this alert, visit the Search the Support Knowledge Base (KB) Web site.

To review Exchange 2007 event message articles that may not be represented by Exchange 2007 MOM alerts, see the Events and Errors Message Center.

If you are not already doing so, consider running the tools that Microsoft Exchange offers to help administrators analyze and troubleshoot their Exchange environment. These tools can help you make sure that your configuration is in line with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. Go to the Toolbox node of the Exchange Management Console to run these tools now. For more information about these tools, see Toolbox in the Exchange Server 2007 Help.