The online defragmentation was interrupted and terminated
Topic Last Modified: 2007-11-16
The Microsoft Exchange Server 2007 Management Pack for Microsoft Operations Manager (MOM) monitors the Windows Application log on computers that are running Exchange Server 2007 and generates this alert when the event or events specified in the following Details table are logged.
To learn more about this event, do one or more of the following:
Review the description of the event that includes the variables specific to your environment. From the MOM Operator Console, select this alert, and then click the Properties tab.
Review all events that have been logged that meet the criteria of this MOM alert. From the MOM Operator Console, click the Events tab, and then double-click the event in the list for which you want to review the event description.
Details
Product Name |
Exchange |
Product Version |
8.0 (Exchange Server 2007) |
Event ID |
704 |
Event Source |
ESE |
MOM Rule Path |
Microsoft Exchange Server/Exchange 2007/Common Components/Extensible Storage Engine |
MOM Rule Name |
The online defragmentation was interrupted and terminated. No user action is required. If you repeatedly receive event 704, some process or memory condition may be the cause. |
Explanation
This Information event indicates that the online defragmentation of the database was interrupted. The defragmentation has ended. When online defragmentation is restarted on this database, it will resume from the point of interruption.
An online backup has been scheduled for the same time as online maintenance. If online maintenance has begun and an Exchange-aware online backup is initiated before online maintenance has completed, online maintenance will stop and then resume when the online backup is completed.
To learn more about the possible root cause of this event, review the Application log for other related events. Specifically, if error -1069 (0xfffffbd3) = Jet_errVersionStoreOutOfMemory is included in the event Description section of any MSExchangeIS events the version store may be running out of memory. Online defragmentation may not be able to complete if the version store is running out of memory.
User Action
No user action is required if this event occurs infrequently. However, if this event is logged repeatedly, this indicates that some process or memory condition may be interrupting online defragmentation. To resolve this event, do one or more of the following:
Schedule online maintenance to occur when an online backup is not scheduled. You can view or adjust the Exchange store maintenance period in the Exchange Management Console from the Mailbox Database Properties dialog box. To do this, right-click the database, and then click Properties. On the Generaltab, under Maintenance schedule, specify the time that you want maintenance to occur. To make sure that online defragmentation runs, you must allocate enough time for all eight of the online maintenance processes to complete and for online defragmentation to follow. Leave the default schedule of Run daily from 1:00 AM to 5:00 AM. If you change the schedule, do not shorten the maintenance interval. Do not set the maintenance interval at the same time as the online Exchange-aware backup is scheduled. Do not try to disconnect from the database during online maintenance because the disconnect may take several minutes to finish.
If you receive error -1069 (0xfffffbd3) = Jet_errVersionStoreOutOfMemory in the MSExchangeIS events in the Application log, contact Microsoft Product Support Services for help in troubleshooting.
For More Information
To search the Microsoft Knowledge Base articles based on criteria that generated this alert, visit the Search the Support Knowledge Base (KB) Web site.
To review Exchange 2007 event message articles that may not be represented by Exchange 2007 MOM alerts, see the Events and Errors Message Center.
If you are not already doing so, consider running the tools that Microsoft Exchange offers to help administrators analyze and troubleshoot their Exchange environment. These tools can help you make sure that your configuration is in line with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. Go to the Toolbox node of the Exchange Management Console to run these tools now. For more information about these tools, see Toolbox in the Exchange Server 2007 Help.