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The MessageTrackingLog parameter is set to true, but the MessageTrackingLogPath parameter is set to null

 

Topic Last Modified: 2007-11-16

The Microsoft Exchange Server 2007 Management Pack for Operations Manager monitors the Windows Application log on computers that are running Exchange Server 2007 and generates this alert when the event or events specified in the following Details table are logged.

To learn more about this event, do one or more of the following:

  • Review the description of the event that includes the variables specific to your environment. From the Operator Console, select this alert, and then click the Properties tab.

  • Review all events that have been logged that meet the criteria of this Operations Manager alert. From the Operator Console, click the Events tab, and then double-click the event in the list for which you want to review the event description.

 

Product Name

Exchange

Product Version

8.0 (Exchange Server 2007)

Event ID

16011

Event Source

MSExchangeTransport

Alert Type

Warning

MOM Rule Path

Microsoft Exchange Server/Exchange 2007/Common Components/Hub Transport and Edge Transport/Transport

MOM Rule Name

The MessageTrackingLog parameter is set to true, but the MessageTrackingLogPath parameter is set to null. Therefore, the message tracking log will be disabled.

This Warning event indicates that message tracking is enabled, but the message tracking log path is specified as null. This Warning event occurs when the following conditions are true:

  • The value of the MessageTrackingLogEnabled parameter is set to $true on the Set-TransportServer cmdlet or the Set-MailboxServer cmdlet.

  • The value of the MessageTrackingLogPath parameter is set to $null on the Set-TransportServer cmdlet or the Set-MailboxServer cmdlet.

By default, message tracking is enabled on all Hub Transport servers, Mailbox servers, and Edge Transport servers. To disable message tracking, the preferred method is to set the MessageTrackingLogEnabled parameter to $false on the Set-TransportServer cmdlet or the Set-MailboxServer cmdlet. However, you can also effectively disable message tracking by setting the MessageTrackingLogPath parameter to $null on the Set-TransportServer cmdlet or the Set-MailboxServer cmdlet.

To resolve this warning, do one of the following:

  • If you want to disable message tracking, set the value of the MessageTrackingLogEnabled parameter to $false on the Set-TransportServer cmdlet or the Set-MailboxServer cmdlet.

  • If you want to enable message tracking, set the value of the MessageTrackingLogEnabled parameter to $true on the Set-TransportServer cmdlet or the Set-MailboxServer cmdlet. Use the MessageTrackingLogPath parameter to specify a location for the message tracking logs. The default value is C:\Program Files\Microsoft\Exchange Server\TransportRoles\Logs\MessageTracking.

For more information, including the required permissions for the message tracking log directory, see How to Configure Message Tracking.

To search the Microsoft Knowledge Base articles based on criteria that generated this alert, visit the Search the Support Knowledge Base (KB) Web site.

To review Exchange 2007 event message articles that may not be represented by Exchange 2007 alerts, see the Events and Errors Message Center.

If you are not already doing so, consider running the tools that Microsoft Exchange offers to help administrators analyze and troubleshoot their Exchange environment. These tools can help you make sure that your configuration is in line with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. Go to the Toolbox node of the Exchange Management Console to run these tools now. For more information about these tools, see Toolbox in the Exchange Server 2007 Help.

 
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