File Distribution Service: Failed to read from metabase because specified metabase object could not be found
Topic Last Modified: 2007-11-16
The Microsoft Exchange Server 2007 Management Pack for Operations Manager monitors the Windows Application log on computers that are running Exchange Server 2007 and generates this alert when the event or events specified in the following Details table are logged.
To learn more about this alert, if you are using Microsoft Operations Manager 2005, do one or more of the following:
From the Operator Console, select this alert, and then click the Properties tab. Review the description of the alert that includes the variables specific to your environment.
From the Operator Console, click the Events tab, and then double-click the event in the list for which you want to review the event description. Review the events that have been logged that meet the criteria of this Operations Manager alert.
To learn more about this alert, if you are using System Center Operations Manager 2007, do one or more of the following:
From the Operations Console, double-click this alert, and then click the General tab. Review the description of the alert that includes the variables specific to your environment.
From the Operations Console, double-click this alert, and then click the Alert Context tab. Review the events that have been logged that meet the criteria of this Operations Manager alert.
Details
Product Name |
Exchange |
Product Version |
8.0 (Exchange Server 2007) |
Event ID |
1014 |
Event Source |
MSExchangeFDS |
Alert Type |
Critical Error |
MOM Rule Path |
Microsoft Exchange Server/Exchange 2007/Common Components/File Distribution Service |
MOM Rule Name |
File Distribution Service: Failed to read from metabase because specified metabase object could not be found. OAB synchronization suspended. |
Explanation
This Error event indicates that the Microsoft File Distribution service could not find one or more offline address book objects in the metabase. The metabase contains configuration information about the offline address book virtual directory that links to the offline address book objects. The File Distribution service requires offline address book virtual directory information to distribute offline address book files.
This event may occur because of corrupted metabase or configuration problems in offline address book virtual directory.
User Action
To resolve this error, follow these steps.
Open the Internet Information Services (IIS) Manager console.
Expand the Web Sites container and then expand Default Web Site.
Make sure that the Default Web Site container has the OAB virtual directory. If the OAB virtual directory does not exist, you can create a new virtual directory using New-OABVirtualDirectory Exchange Management Shell command.
Note
You may have to re-associate existing offline address books with the new OAB virtual directory. This process is also referred to as enabling Web-based distribution.
- Review the Application event log for related events. These related events may indicate a corrupted metabase. If the metabase is corrupted, you must restore the metabase. For more information, see Working with the Metabase (IIS 6.0) on Microsoft Windows Server 2003 TechCenter.
For More Information
To search the Microsoft Knowledge Base articles based on criteria that generated this alert, visit the Search the Support Knowledge Base (KB) Web site.
To review Exchange 2007 event message articles that may not be represented by Exchange 2007 alerts, see the Events and Errors Message Center.
If you are not already doing so, consider running the tools that Microsoft Exchange offers to help administrators analyze and troubleshoot their Exchange environment. These tools can help you make sure that your configuration is in line with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. Go to the Toolbox node of the Exchange Management Console to run these tools now. For more information about these tools, see Toolbox in the Exchange Server 2007 Help.