• Article

The maximum allowable execution time of the agent was exceeded

 

Topic Last Modified: 2007-11-16

The Microsoft Exchange Server 2007 Management Pack for Microsoft Operations Manager (MOM) monitors the Windows Application log on computers that are running Exchange Server 2007 and generates this alert when the event or events specified in the following Details table are logged.

To learn more about this event, do one or more of the following:

  • Review the description of the event that includes the variables specific to your environment. From the MOM Operator Console, select this alert, and then click the Properties tab.

  • Review all events that have been logged that meet the criteria of this MOM alert. From the MOM Operator Console, click the Events tab, and then double-click the event in the list for which you want to review the event description.

Details

Product Name

Exchange

Product Version

8.0 (Exchange Server 2007)

Event ID

1050

Event Source

MSExchange Extensibility

Alert Type

Warning

MOM Rule Path

Microsoft Exchange Server/Exchange 2007/Common Components/Hub Transport and Edge Transport/Agents/Common

MOM Rule Name

The maximum allowable execution time of the agent was exceeded.

Explanation

This Warning event indicates that the transport agent referenced in the event description has taken longer than expected to process the Simple Mail Transfer Protocol (SMTP) event. The transport agent will continue to process the request until it is finished. This event may occur if either of the following conditions is true:

  • There are general performance issues on either the computer that is running the Microsoft® Exchange Server 2007Hub Transport server role or the computer that is running the Microsoft Exchange Server 2007 Edge Transport server role.

  • There are issues with the transport agent itself.

For more information about transport agents and SMTP events, see Overview of Transport Agents.

User Action

If this warning frequently occurs, follow one of these steps:

  • If the transport agent is created by Microsoft, contact Microsoft Product Support. For more information about how to contact support, visit the Microsoft Help and Support Web site.

  • If the transport agent is not created by Microsoft, contact the third-party vendor that supports the transport agent.

For More Information

To search the Microsoft Knowledge Base articles based on criteria that generated this alert, visit the Search the Support Knowledge Base (KB) Web site.

To review Exchange 2007 event message articles that may not be represented by Exchange 2007 MOM alerts, see the Events and Errors Message Center.