Export (0) Print
Expand All
Expand Minimize

An error occurred initializing the Microsoft Exchange Server Internet Conversion Library

 

Topic Last Modified: 2007-11-16

The Microsoft Exchange Server 2007 Management Pack for Operations Manager monitors the Windows Application log on computers that are running Exchange Server 2007 and generates this alert when the event or events specified in the following Details table are logged.

To learn more about this alert, if you are using Microsoft Operations Manager 2005, do one or more of the following:

  • From the Operator Console, select this alert, and then click the Properties tab. Review the description of the alert that includes the variables specific to your environment.

  • From the Operator Console, click the Events tab, and then double-click the event in the list for which you want to review the event description. Review the events that have been logged that meet the criteria of this Operations Manager alert.

To learn more about this alert, if you are using System Center Operations Manager 2007, do one or more of the following:

  • From the Operations Console, double-click this alert, and then click the General tab. Review the description of the alert that includes the variables specific to your environment.

  • From the Operations Console, double-click this alert, and then click the Alert Context tab. Review the events that have been logged that meet the criteria of this Operations Manager alert.

 

Product Name

Exchange

Product Version

8.0 (Exchange Server 2007)

Event ID

1180

Event Source

MSExchangeIS*

Alert Type

Warning

MOM Rule Path

Microsoft Exchange Server/Exchange 2007/Mailbox/Information Store

MOM Rule Name

An error occurred initializing the Microsoft Exchange Server Internet Conversion Library.

This Error event indicates that an error occurred when the Microsoft Exchange Information Store service tried to initialize the Internet Conversion Library. The Microsoft Exchange Information Store service will not start if this error occurs.

To resolve this error, check the specific error code returned. Search the Microsoft Web site for more information about the error code. One possible error code you may receive is IMAIL_E_CODE_PAGE_CONVERSION (0x80040c07). If this error code occurs, the problem is likely to be that the code pages required for conversion are missing, which could mean that the pages are corrupt or inadvertently uninstalled. If this is the case, the fix is to reinstall the code pages for US ASCII (20127) and Latin 1 (1252). To do this, in Control Panel¸ open Regional and Language Options, select the Advanced tab, and make sure 20127 and 1252 are selected.

To search the Microsoft Knowledge Base articles based on criteria that generated this alert, visit the Search the Support Knowledge Base (KB) Web site.

To review Exchange 2007 event message articles that may not be represented by Exchange 2007 alerts, see the Events and Errors Message Center.

If you are not already doing so, consider running the tools that Microsoft Exchange offers to help administrators analyze and troubleshoot their Exchange environment. These tools can help you make sure that your configuration is in line with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. Go to the Toolbox node of the Exchange Management Console to run these tools now. For more information about these tools, see Toolbox in the Exchange Server 2007 Help.

 
Was this page helpful?
(1500 characters remaining)
Thank you for your feedback

Community Additions

ADD
Show:
© 2014 Microsoft