Unable to generate a unique e-mail address type

 

Topic Last Modified: 2007-11-16

The Microsoft Exchange Server 2007 Management Pack for Operations Manager monitors the Windows Application log on computers that are running Exchange Server 2007 and generates this alert when the event or events specified in the following Details table are logged.

To learn more about this event, do one or more of the following:

  • Review the description of the event that includes the variables specific to your environment. From the Operator Console, select this alert, and then click the Properties tab.

  • Review all events that have been logged that meet the criteria of this Operations Manager alert. From the Operator Console, click the Events tab, and then double-click the event in the list for which you want to review the event description.

Details

Product Name

Exchange

Product Version

8.0 (Exchange Server 2007)

Event ID

2033

Event Source

MSExchangeSA

Alert Type

Warning

MOM Rule Path

Microsoft Exchange Server/Exchange 2007/Mailbox/System Attendant

MOM Rule Name

Unable to generate a unique e-mail address type.

Explanation

This Error event indicates that a unique e-mail address of one of the valid address types could not be generated for a specific user.

User Action

To resolve this error, follow one or more of these steps:

  • Examine the e-mail address policies associated with the address type shown in the error.

  • Use the rules for the specific address type to calculate the e-mail address that would be produced for the user who is identified in the error.

  • Search the Active Directory directory service for the e-mail addresses that you calculated in the previous step.

  • When the duplicate user is identified, manually set one of the e-mail addresses to be unique. Alternatively, calculate a different e-mail address rule for the address type listed in the error to prevent duplicates in future operations.

For More Information

To search the Microsoft Knowledge Base articles based on criteria that generated this alert, visit the Search the Support Knowledge Base (KB) Web site.

To review Exchange 2007 event message articles that may not be represented by Exchange 2007 MOM alerts, see the Events and Errors Message Center.

If you are not already doing so, consider running the tools that Microsoft Exchange offers to help administrators analyze and troubleshoot their Exchange environment. These tools can help you make sure that your configuration is in line with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. Go to the Toolbox node of the Exchange Management Console to run these tools now. For more information about these tools, see Toolbox in the Exchange Server 2007 Help.