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Failed to create the Event Registration mailbox for the database

 

Topic Last Modified: 2007-11-16

The Microsoft Exchange Server 2007 Management Pack for Operations Manager monitors the Windows Application log on computers that are running Exchange Server 2007 and generates this alert when the event or events specified in the following Details table are logged.

To learn more about this alert, if you are using Microsoft Operations Manager 2005, do one or more of the following:

  • From the Operator Console, select this alert, and then click the Properties tab. Review the description of the alert that includes the variables specific to your environment.

  • From the Operator Console, click the Events tab, and then double-click the event in the list for which you want to review the event description. Review the events that have been logged that meet the criteria of this Operations Manager alert.

To learn more about this alert, if you are using System Center Operations Manager 2007, do one or more of the following:

  • From the Operations Console, double-click this alert, and then click the General tab. Review the description of the alert that includes the variables specific to your environment.

  • From the Operations Console, double-click this alert, and then click the Alert Context tab. Review the events that have been logged that meet the criteria of this Operations Manager alert.

 

Product Name

Exchange

Product Version

8.0 (Exchange Server 2007)

Event ID

9546

Event Source

MSExchangeIS*

Alert Type

Warning

MOM Rule Path

Microsoft Exchange Server/Exchange 2007/Mailbox/Information Store

MOM Rule Name

Failed to create the Event Registration mailbox for the database. Error 0xbf69.

This Error event indicates that a system mailbox could not be created while the mailbox database specified in the event description was being mounted. Every mailbox database has an associated system mailbox that is created when the database mounts for the first time. The system mailbox is created under the Microsoft Exchange System Objects (MESO) container in the Active Directory directory service.

This event may occur for any of the following reasons:

  • There are insufficient permissions on the MESO container in Active Directory.

  • There are Active Directory replication issues in a multiple domain scenario. Correct permissions may not have been replicated to the domain controller that this Exchange server is trying to connect to.

  • Active Directory schema was not extended correctly during Microsoft Exchange Server setup.

To resolve this error, follow these steps:

  1. Start the Active Directory Users and Computers snap-in.

  2. On the View menu, click Advanced Features.

  3. Locate the Microsoft Exchange System Objects container, right-click it and then click Properties.

  4. Click the Security tab and locate the Exchange Servers group.

  5. Make sure that it has Read and Special Permissions checked.

  6. Click Advanced, and make sure that Allow inheritable permissions from the parent to propagate to this object and all child objects is checked.

  7. Additionally, make sure that the Exchange Servers group has permission to create msExchSystemMailbox objects.

    Note   If Active Directory schema was not extended correctly during Exchange setup, the procedure explained earlier may not resolve this error.

  • Review related Error and Warning events in the Application log. These events may indicate Active Directory replication or Active Directory schema violation issues.

To search the Microsoft Knowledge Base articles based on criteria that generated this alert, visit the Search the Support Knowledge Base (KB) Web site.

To review Exchange 2007 event message articles that may not be represented by Exchange 2007 MOM alerts, see the Events and Errors Message Center.

If you are not already doing so, consider running the tools that Microsoft Exchange offers to help administrators analyze and troubleshoot their Exchange environment. These tools can help you make sure that your configuration is in line with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. Go to the Toolbox node of the Exchange Management Console to run these tools now. For more information about these tools, see Toolbox in the Exchange Server 2007 Help.

 
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