Unexpected file system error encountered while opening the restore environment file

 

Topic Last Modified: 2007-11-16

The Microsoft Exchange Server 2007 Management Pack for Operations Manager monitors the Windows Application log on computers that are running Exchange Server 2007 and generates this alert when the event or events specified in the following Details table are logged.

To learn more about this alert, if you are using Microsoft Operations Manager 2005, do one or more of the following:

  • From the Operator Console, select this alert, and then click the Properties tab. Review the description of the alert that includes the variables specific to your environment.

  • From the Operator Console, click the Events tab, and then double-click the event in the list for which you want to review the event description. Review the events that have been logged that meet the criteria of this Operations Manager alert.

To learn more about this alert, if you are using System Center Operations Manager 2007, do one or more of the following:

  • From the Operations Console, double-click this alert, and then click the General tab. Review the description of the alert that includes the variables specific to your environment.

  • From the Operations Console, double-click this alert, and then click the Alert Context tab. Review the events that have been logged that meet the criteria of this Operations Manager alert.

Details

Product Name

Exchange

Product Version

8.0 (Exchange Server 2007)

Event ID

950

Event Source

ESE BACKUP

Alert Type

Warning

MOM Rule Path

Microsoft Exchange Server/Exchange 2007/Common Components/Extensible Storage Engine

MOM Rule Name

Unexpected file system error encountered while opening the restore environment file.

Explanation

This Error event indicates that a file system error occurred when Exchange Server tried to open the restore environment file. For example, this event can be generated when a file is trying to perform a write operation as part of the restore process.

User Action

The user actions required to resolve this error depend on the error code listed in the event. Examine the file system error message number for more information about the file system error. At a command prompt, type net helpmsg [file system error message number].

For example, if the error is 53, the net helpmsg command will return "The network path was not found." This information should prompt you to make sure that you can access the administrative shares. You should also search the Microsoft Knowledge Base for more information about the error. In this circumstance, your search of the Microsoft Knowledge Base may return Knowledge Base article 318755, HOW TO: Restore Administrative Shares That Have Been Deleted.

For More Information

To search the Microsoft Knowledge Base articles based on criteria that generated this alert, visit the Search the Support Knowledge Base (KB) Web site.

To review Exchange 2007 event message articles that may not be represented by Exchange 2007 alerts, see the Events and Errors Message Center.

If you are not already doing so, consider running the tools that Microsoft Exchange offers to help administrators analyze and troubleshoot their Exchange environment. These tools can help you make sure that your configuration is in line with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. Go to the Toolbox node of the Exchange Management Console to run these tools now. For more information about these tools, see Toolbox in the Exchange Server 2007 Help.