A Lightweight Directory Access Protocol (LDAP) notify call failed

 

Topic Last Modified: 2007-11-16

The Microsoft Exchange Server 2007 Management Pack for Microsoft Operations Manager (MOM) monitors the Windows Application log on computers that are running Exchange Server 2007 and generates this alert when the event or events specified in the following Details table are logged.

To learn more about this event, do one or more of the following:

  • Review the description of the event that includes the variables specific to your environment. From the MOM Operator Console, select this alert, and then click the Properties tab.

  • Review all events that have been logged that meet the criteria of this MOM alert. From the MOM Operator Console, click the Events tab, and then double-click the event in the list for which you want to review the event description.

Details

Product Name

Exchange

Product Version

8.0 (Exchange Server 2007)

Event ID

2066

Event Source

MSExchange ADAccess

Alert Type

Warning

MOM Rule Path

Microsoft Exchange Server/Exchange 2007/Common Components/Active Directory Access

MOM Rule Name

A Lightweight Directory Access Protocol (LDAP) notify call failed. In absence of other events, this event should not impact mail flow. Review the Application log for related events.

Explanation

This Warning event indicates that a Lightweight Directory Access Protocol (LDAP) notification created by an Exchange component has failed. In the absence of other events, this usually means that there is a problem with a particular user or operation. Therefore, this event should not affect overall mail flow. However, certain Exchange operations that depended on the failed notification can fail. You should investigate the cause of this event.

User Action

To resolve this warning, look for related events in the Application log. Increase logging for the MSExchangeADAccess\Topology category to Minimum or higher.

  • To review the current MSExchangeADAccess service diagnostic logging settings, in the Exchange Management Shell, type Get-EventLogLevel MSExchangeADAccess.

  • To change the logging level for the Topology category, in the Exchange Management Shell, type Set-EventlogLevel MSExchangeADAccess\Topology -Level Minimum.

For more information about diagnostic logging commands, see Get-EventLogLevel and Set -EventLogLevel in the Exchange 2007 Help.

For More Information

To search the Microsoft Knowledge Base articles based on criteria that generated this alert, visit the Search the Support Knowledge Base (KB) Web site.

To review Exchange 2007 event message articles that may not be represented by Exchange 2007 MOM alerts, see the Events and Errors Message Center.

If you are not already doing so, consider running the tools that Microsoft Exchange offers to help administrators analyze and troubleshoot their Exchange environment. These tools can help you make sure that your configuration is in line with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. Go to the Toolbox node of the Exchange Management Console to run these tools now. For more information about these tools, see Toolbox in the Exchange Server 2007 Help.