Export (0) Print
Expand All
Expand Minimize

A database is approaching its size limit

 

Topic Last Modified: 2007-11-16

The Microsoft Exchange Server 2007 Management Pack for Operations Manager monitors the Windows Application log on computers that are running Exchange Server 2007 and generates this alert when the event or events specified in the following Details table are logged.

To learn more about this alert, if you are using Microsoft Operations Manager 2005, do one or more of the following:

  • From the Operator Console, select this alert, and then click the Properties tab. Review the description of the alert that includes the variables specific to your environment.
  • From the Operator Console, click the Events tab, and then double-click the event in the list for which you want to review the event description. Review the events that have been logged that meet the criteria of this Operations Manager alert.

To learn more about this alert, if you are using System Center Operations Manager 2007, do one or more of the following:

  • From the Operations Console, double-click this alert, and then click the General tab. Review the description of the alert that includes the variables specific to your environment.
  • From the Operations Console, double-click this alert, and then click the Alert Context tab. Review the events that have been logged that meet the criteria of this Operations Manager alert.

 

Product Name

Exchange

Product Version

8.0 (Exchange Server 2007)

Event ID

9688

Event Source

MSExchangeIS*

Alert Type

Warning

MOM Rule Path

Microsoft Exchange Server/Exchange 2007/Mailbox/Information Store

MOM Rule Name

A database is approaching its size limit.

This Error event indicates that the Microsoft Exchange Information Store database is approaching the maximum size limit. This error may be logged in either of the following scenarios:

  • On a computer that is running Microsoft Exchange Server 2007 Standard Edition whose Information Store database size is approaching the hard-coded limit of 50 gigabytes and has not had the maximum database size increased by using the registry.
  • On an Exchange Enterprise Edition server that has had the maximum database size restricted to the value specified in the error by using the same registry setting.

To resolve this error, locate the key for the Information store in the registry. A sample registry key is: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeIS\<SERVER NAME>\Private-013e2e46-2cd7-4a8e-bfec-0e4652b94b00

Note   The GUID in this key (Private-013e2e46-2cd7-4a8e-bfec-0e4652b94b00) is an example and should match the value of the objectGUID attribute on the database’s Active Directory directory service object.

Caution   Incorrectly editing the registry can cause serious problems that may require you to reinstall your operating system. Problems resulting from editing the registry incorrectly may not be able to be resolved. Before editing the registry, back up any valuable data.

  • If the value exists, change the value Database Size Limit in GB to the desired size in gigabytes.
  • If the value does not exist, add the DWORD value Database Size Limit in GB and set the value to the desired size expressed in gigabytes.
    Note   The code for Exchange 2007 sets a hard-coded database size limit of 50 gigabytes for the Standard Edition. This can be changed by using the process described here. The Information Store database size for both the Standard and the Enterprise Edition is limited only by disk space.

To search the Microsoft Knowledge Base articles based on criteria that generated this alert, visit the Search the Support Knowledge Base (KB) Web site.

To review Exchange 2007 event message articles that may not be represented by Exchange 2007 alerts, see the Events and Errors Message Center.

If you are not already doing so, consider running the tools that Microsoft Exchange offers to help administrators analyze and troubleshoot their Exchange environment. These tools can help you make sure that your configuration is in line with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. Go to the Toolbox node of the Exchange Management Console to run these tools now. For more information about these tools, see Toolbox in the Exchange Server 2007 Help.

 
Was this page helpful?
(1500 characters remaining)
Thank you for your feedback

Community Additions

ADD
Show:
© 2014 Microsoft