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SmtpReceive could not start listening on a configured binding because IPv6 is not enabled

 

Topic Last Modified: 2007-11-16

The Microsoft Exchange Server 2007 Management Pack for Operations Manager monitors the Windows Application log on computers that are running Exchange Server 2007 and generates this alert when the event or events specified in the following Details table are logged.

To learn more about this alert, if you are using Microsoft Operations Manager 2005, do one or more of the following:

  • From the Operator Console, select this alert, and then click the Properties tab. Review the description of the alert that includes the variables specific to your environment.
  • From the Operator Console, click the Events tab, and then double-click the event in the list for which you want to review the event description. Review the events that have been logged that meet the criteria of this Operations Manager alert.

To learn more about this alert, if you are using System Center Operations Manager 2007, do one or more of the following:

  • From the Operations Console, double-click this alert, and then click the General tab. Review the description of the alert that includes the variables specific to your environment.
  • From the Operations Console, double-click this alert, and then click the Alert Context tab. Review the events that have been logged that meet the criteria of this Operations Manager alert.

 

Product Name

Exchange

Product Version

8.0 (Exchange Server 2007)

Event ID

1000

Event Source

MSExchangeTransport

Alert Type

Critical Error

MOM Rule Path

Microsoft Exchange Server/Exchange 2007/Common Components/Hub Transport and Edge Transport/Transport

MOM Rule Name

SmtpReceive could not start listening on a configured binding because IPv6 is not enabled.

This Error event indicates that the following conditions are true:

  • An IPv6 address is configured on the local network interface. Microsoft TCP/IP version 6 (IPv6) is supported in Microsoft Windows Server 2003 as a protocol. For more information, see Windows Server 2003 IPv6.
  • A Receive connector is configured to listen for inbound messages by using the IPv6 address interface.

The IP address and port number that are used by a Receive connector to listen for inbound messages can be specified by using the following methods:

  • The Bindings parameter on the New-ReceiveConnector cmdlet or Set-ReceiveConnector cmdlet in the Exchange Management Shell.
  • The Use these local IP Addresses to receive mail option on the Network tab of the Receive connector properties page in the Exchange Management Console.

To resolve this error, configure an IPv4 address on a local network interface, and configure the Receive connector to listen for inbound messages by using the IPv4 address. The IP address can be a true IPv4 address, such as 10.1.1.25, or an IPv4 address that is specified in IPv6 syntax, such as 0000:0000:0000:0000:0000:0000:0A01:0119.

For more information about Receive connectors, see the following topics:

To search the Microsoft Knowledge Base articles based on criteria that generated this alert, visit the Search the Support Knowledge Base (KB) Web site.

To review Exchange 2007 event message articles that may not be represented by Exchange 2007 alerts, see the Events and Errors Message Center.

If you are not already doing so, consider running the tools that Microsoft Exchange offers to help administrators analyze and troubleshoot their Exchange environment. These tools can help you make sure that your configuration is in line with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. Go to the Toolbox node of the Exchange Management Console to run these tools now. For more information about these tools, see Toolbox in the Exchange Server 2007 Help.

 
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