• Article

The Test-ExchangeSearch diagnostic cmdlet failed because the MSExchangeSearch service is not running

 

Topic Last Modified: 2007-11-16

The Microsoft® Exchange Server 2007 Management Pack for Operations Manager runs Exchange Management Shell cmdlets to monitor the Exchange environment. Running cmdlets triggers one or more Operations Manager alerts if it is detected that there is a problem in your Exchange environment.

To learn more about this event, do one or more of the following:

  • Review the description of the alert that includes the variables specific to your environment. From the Operator Console, select this alert, and then click the Properties tab.

  • Review all events that have been logged that meet the criteria of this Operations Manager alert. From the Operator Console, click the Events tab, and then double-click the event in the list for which you want to review the event description.

Details

Product Name

Exchange

Product Version

8.0 (Exchange Server 2007)

Event ID

1000;1002

Event Source

MSExchange Monitoring ExchangeSearch

MOM Rule Path

Microsoft Exchange Server/Exchange 2007/Mailbox/Exchange Search

MOM Rule Name

The Test-ExchangeSearch diagnostic cmdlet failed because the MSExchangeSearch service is not running. Try starting the service using 'Start-Service MSExchangeSearch'.

Explanation

The cmdlet that ran to trigger this event is the Test-ExchangeSearch cmdlet. The Test-ExchangeSearch cmdlet tests that Exchange Search is currently enabled and is indexing new e-mail messages in a timely manner. This Error event indicates that the Microsoft Search (Exchange) service is not running.

User Action

To resolve this Error event, do one or more of the following:

  • For detailed information about the cause of this event, review the MOM Operator Console. For more information, see the introduction of this topic.

  • Use the Services Microsoft Management Console (MMC) snap-in to start the Microsoft Search (Exchange) service. In the Services details pane, right-click Microsoft Search (Exchange), and then click Start.

  • Use the Services MMC snap-in to start the Microsoft Exchange Search Indexerservice. In the Services details pane, right-click Microsoft Exchange Search Indexer, and then click Start.

For More Information

For more information about Exchange Search, see the following topics:

If you are not already doing so, consider running the tools that Microsoft Exchange offers to help administrators analyze and troubleshoot their Exchange environment. These tools can help you make sure that your configuration is in line with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. Go to the Toolbox node of the Exchange Management Console to run these tools now. For more information about these tools, see Toolbox in the Exchange Server 2007 Help.