Aggregate Delivery Queue Length (All Queues) - sustained for 5 minutes - Yellow(>3000) - Edge Transport
Topic Last Modified: 2007-11-16
The Microsoft Exchange Server 2007 Management Pack for Operations Manager includes a performance data collection engine that is used to query performance counter objects on computers that are running Exchange Server 2007. For this Operations Manager rule, data is collected using the performance counter specified in the Details table.
To review the value of the performance counter that generated this alert, do one of the following:
If you are using Microsoft Operations Manager 2005, from the Operator Console, select this alert, and then click the Properties tab. Review the description of the alert that includes the variables specific to your environment.
If you are using System Center Operations Manager 2007, double-click this alert, and then click the General tab. Review the description of the alert that includes the variables specific to your environment.
Details
Product Name |
Exchange |
Product Version |
8.0 (Exchange Server 2007) |
Event Source |
MSExchangeTransport Queues |
Counter Name |
Aggregate Delivery Queue Length (All Queues) |
Instance Name |
_Total |
Sample Interval (in seconds) |
60 |
Server Role |
Ex. Edge Transport |
Warning Threshold |
>3000 |
Critical Error Threshold |
>5000 |
MOM Rule Path |
Microsoft Exchange Server/Exchange 2007/Edge Transport/Transport |
MOM Rule Name |
Aggregate Delivery Queue Length (All Queues) - sustained for 5 minutes - Yellow(>3000) - Edge Transport. |
Explanation
Aggregate Delivery Queue Length (All Queues) is the number of items queued for delivery in all queues. This alert indicates that the total number of messages in all queues has been more than 3000 for 5 minutes.
For information about queue management tasks, see Managing Queues.
User Action
To resolve this performance alert, do one or more of the following:
Use the Exchange Mail Flow Troubleshooter to troubleshoot this issue. When running the tool, under What Symptom are you seeing?, click Messages are backing up in one or more queues on a server. The Mail flow Troubleshooter is located under the Toolbox node of Microsoft Exchange Management Console.
Review the System and Application event logs for related events. For example, events that occur immediately before and after this event may provide more information about the root cause of this alert.
If you cannot resolve this problem, or experience other problems or mail flow interruptions in the Exchange environment, contact Microsoft Product Support Services. For information about how to contact support, visit the Microsoft Help and Support Web site.
For More Information
To search the Microsoft Knowledge Base articles based on criteria that generated this alert, visit the Microsoft Help and Support Web site.
If you are not already doing so, consider running the tools that Microsoft Exchange offers to help administrators analyze and troubleshoot their Exchange environment. These tools can help you make sure that your configuration is in line with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. Go to the Toolbox node of the Exchange Management Console to run these tools now. For more information about these tools, see Toolbox in the Exchange Server 2007 Help.