The file version of the third-party proxy address DLL file installed on the local server is not current
Topic Last Modified: 2007-11-16
The Microsoft Exchange Server 2007 Management Pack for Operations Manager monitors the Windows Application log on computers that are running Exchange Server 2007 and generates this alert when the event or events specified in the following Details table are logged.
To learn more about this event, do one or more of the following:
Review the description of the event that includes the variables specific to your environment. From the Operator Console, select this alert, and then click the Properties tab.
Review all events that have been logged that meet the criteria of this Operations Manager alert. From the Operator Console, click the Events tab, and then double-click the event in the list for which you want to review the event description.
Details
Product Name |
Exchange |
Product Version |
8.0 (Exchange Server 2007) |
Event ID |
2037 |
Event Source |
MSExchangeSA |
Alert Type |
Warning |
MOM Rule Path |
Microsoft Exchange Server/Exchange 2007/Mailbox/System Attendant |
MOM Rule Name |
The file version of the third-party proxy address DLL file installed on the local server is not current. Unable to locate a correct version on any server in the site. |
Explanation
This Error event indicates that the version of the e-mail address generator on the server does not match the version of the e-mail address generator in the Active Directory directory service.
Microsoft Exchange Server will try to locate a copy of the dynamic link library on other computers that are running Exchange Server within the routing group first. If that fails, it will search Exchange servers that are located in other Administrative Groups.
User Action
To resolve this error, do the following:
Use an Active Directory tool such as ADSI edit or LDAP to examine the fileversion attribute of the Address-Type in Active Directory. The address types are found in the Configuration context of Active Directory under the Services/Microsoft Exchange/organization/Addressing/Address/Types container. The fileversion attribute of the address type will be in Hexadecimal format:
18 00 AD 02 00 00 08 00
Convert this to decimal by reversing the order of the bits and grouping them in words:
0008-0000-02AD-0018
Now convert the Hexadecimal to decimal:
0008 is 8
0000 is 0
02AD is 695
0018 is 24
The file version is 8.0.695.24.
Compare the version obtained in the previous step with the file version of the file that is found on the local hard disk under C:/Program Files/Microsoft/Exchange Server/Mailbox/Address/type/type.dll, where C:/ is the directory to which you installed Exchange.
If the file versions do not match, update the dynamic link library to the version that matches that found on the file version attribute in Active Directory. If the file versions match, contact Microsoft Customer Support Services for help. For information about how to contact support, visit Microsoft Help and Support.
For More Information
To search the Microsoft Knowledge Base articles based on criteria that generated this alert, visit the Search the Support Knowledge Base (KB) Web site.
To review Exchange 2007 event message articles that may not be represented by Exchange 2007 MOM alerts, see the Events and Errors Message Center.
If you are not already doing so, consider running the tools that Microsoft Exchange offers to help administrators analyze and troubleshoot their Exchange environment. These tools can help you make sure that your configuration is in line with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. Go to the Toolbox node of the Exchange Management Console to run these tools now. For more information about these tools, see Toolbox in the Exchange Server 2007 Help.