File Distribution Service: Unhandled exception occurred in worker thread
Topic Last Modified: 2007-11-16
The Microsoft Exchange Server 2007 Management Pack for Operations Manager monitors the Windows Application log on computers that are running Exchange Server 2007 and generates this alert when the event or events specified in the following Details table are logged.
To learn more about this alert, if you are using Microsoft Operations Manager 2005, do one or more of the following:
From the Operator Console, select this alert, and then click the Properties tab. Review the description of the alert that includes the variables specific to your environment.
From the Operator Console, click the Events tab, and then double-click the event in the list for which you want to review the event description. Review the events that have been logged that meet the criteria of this Operations Manager alert.
To learn more about this alert, if you are using System Center Operations Manager 2007, do one or more of the following:
From the Operations Console, double-click this alert, and then click the General tab. Review the description of the alert that includes the variables specific to your environment.
From the Operations Console, double-click this alert, and then click the Alert Context tab. Review the events that have been logged that meet the criteria of this Operations Manager alert.
Details
Product Name |
Exchange |
Product Version |
8.0 (Exchange Server 2007) |
Event ID |
1007 |
Event Source |
MSExchangeFDS |
Alert Type |
Critical Error |
MOM Rule Path |
Microsoft Exchange Server/Exchange 2007/Common Components/File Distribution Service |
MOM Rule Name |
File Distribution Service: Unhandled exception occurred in worker thread. Current synchronization task is aborted. |
Explanation
This Error event indicates that the Microsoft Exchange File Distribution service did not finish the file synchronization task because of an error. The File Distribution service is used to distribute offline address books and custom Unified Messaging prompts. This event may occur for various reasons.
User Action
To determine the root cause of this Warning event, follow these steps:
Use the following Exchange Management Shell cmdlet to increase the diagnostic logging level on the General counter of the MSExchangeFDS performance object to the High setting:
Set-EventLogLevel MSExchangeFDS\General -Level High
Note For detailed information about increasing logging, see How to Change Logging Levels for Exchange Processes.
Review other related Error and Warning events in the Application log. These related events may help you determine the root cause of this error.
Use the following Exchange Management Shell cmdlet to set the diagnostic logging level on the General counter of the MSExchangeFDS performance object back to the default Lowest setting:
Set-EventLogLevel MSExchangeFDS\General -Level Lowest
Important After you have completed troubleshooting this issue, you should always return logging to the default level to avoid filling your event logs.
For More Information
To search the Microsoft Knowledge Base articles based on criteria that generated this alert, visit the Search the Support Knowledge Base (KB) Web site.
To review Exchange 2007 event message articles that may not be represented by Exchange 2007 alerts, see the Events and Errors Message Center.
If you are not already doing so, consider running the tools that Microsoft Exchange offers to help administrators analyze and troubleshoot their Exchange environment. These tools can help you make sure that your configuration is in line with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. Go to the Toolbox node of the Exchange Management Console to run these tools now. For more information about these tools, see Toolbox in the Exchange Server 2007 Help.