DSAccess failed to register an Active Directory shutdown notification with the local server
Topic Last Modified: 2007-11-16
The Microsoft Exchange Server 2007 Management Pack for Operations Manager monitors the Windows Application log on computers that are running Exchange Server 2007 and generates this alert when the event or events specified in the following Details table are logged.
To learn more about this event, do one or more of the following:
Review the description of the event that includes the variables specific to your environment. From the Operator Console, select this alert, and then click the Properties tab.
Review all events that have been logged that meet the criteria of this Operations Manager alert. From the Operator Console, click the Events tab, and then double-click the event in the list for which you want to review the event description.
Details
Product Name |
Exchange |
Product Version |
8.0 (Exchange Server 2007) |
Event ID |
2392 |
Event Source |
MSExchange ADAccess |
Alert Type |
Warning |
MOM Rule Path |
Microsoft Exchange Server/Exchange 2007/Common Components/Active Directory Access |
MOM Rule Name |
DSAccess failed to register an Active Directory shutdown notification with the local server. |
Explanation
This Warning event occurs if the Exchange server is running on the only domain controller in the Active Directory® directory service topology and DSAccess does not register an Active Directory shutdown notification. An Active Directory shutdown notification causes Exchange Server services that depend on Active Directory to close the LDAP connection to Active Directory. The shutdown time of the Exchange server is minimized when Active Directory shutdown notification is successful.
This event may be caused for the following reasons:
Failure to establish a Lightweight Directory Access Protocol (LDAP) version 3 connection to the local server. For more information, see How Active Directory Searches Work.
Failure to determine the distinguished name of the NTDS Settings object of the local server.
Note
This warning does not occur in topologies that include multiple domain controllers.
User Action
To resolve this warning, do one or more of the following:
Make sure that the account that you are logged in as is authenticated to initiate LDAP requests to the local server. For more information, see Microsoft knowledge base article 326690, Anonymous LDAP operations to Active Directory are disabled on Windows Server 2003 domain controllers.
Restart the computer that is running Exchange. Before you restart the computer, manually stop all Exchange services.
For More Information
To search the Microsoft Knowledge Base articles based on criteria that generated this alert, visit the Search the Support Knowledge Base (KB) Web site.
To review Exchange 2007 event message articles that may not be represented by Exchange 2007 MOM alerts, see the Events and Errors Message Center.
If you are not already doing so, consider running the tools that Microsoft Exchange offers to help administrators analyze and troubleshoot their Exchange environment. These tools can help you make sure that your configuration is in line with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. Go to the Toolbox node of the Exchange Management Console to run these tools now. For more information about these tools, see Toolbox in the Exchange Server 2007 Help.