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Unified Messaging Prompt Publishing Errors and Events

Exchange 2010
 

Applies to: Exchange Server 2010 SP3, Exchange Server 2010 SP2

Topic Last Modified: 2009-09-23

Microsoft Exchange Server 2010 Unified Messaging (UM) generates prompt publishing events in Event Viewer so that you can troubleshoot and verify the performance of the prompt publishing feature in Exchange 2010 Unified Messaging. Event Viewer tracks the following kinds of events in the following order based on importance:

  1. Error events

  2. Warning events

  3. Informational events

The following table provides a list of the prompt publishing events that you can use to troubleshoot and monitor Unified Messaging.

Prompt publishing events

Event ID Category Event type Logging Value or description Class

1094

UMManagement

Information

LogAlways

The user "%1" modified a custom prompt for UM dial plan "%2". The custom prompt file name is "%3" and the custom prompt publishing point is "%4".

Prompt Publishing

1095

UMManagement

Warning

LogAlways

User "%1" attempted to modify a custom prompt for dial plan "%2". The operation failed. Make sure that the UM administrator is a member of the local Administrators group, has been delegated the Exchange Organization Administrator role, and has at least read and write permissions to the UM prompt publishing point shared folder. More information: "%3"

Prompt Publishing

1096

UMCore

Information

LogAlways

The Unified Messaging server updated the custom prompt cache for UM dial plan "%1". The name of the file that was updated is "%2".

Prompt Publishing

1097

UMManagement

Warning

LogAlways

The custom prompts that are associated with UM dial plan "%1" could not be removed. More information: %2

Prompt Publishing

1098

UMManagement

Information

LogAlways

User "%1" has modified a custom prompt for UM auto attendant "%2". The custom prompt file name was "%3" and the custom prompt publishing point was "%4".

Prompt Publishing

1099

UMManagement

Warning

LogAlways

User "%1" attempted to modify a custom prompt for auto attendant "%2". The operation failed. Make sure that the UM administrator is a member of the local Administrators group and has been delegated the Exchange Organization Administrator role, and has at least read and write permissions to the UM prompt publishing point shared folder. More information: "%3"

Prompt Publishing

1100

UMCore

Information

LogAlways

The Unified Messaging server updated the custom prompt cache for UM auto attendant "%1". The name of the file that was updated is "%2".

Prompt Publishing

1101

UMManagement

Warning

LogAlways

The Unified Messaging server could not delete the custom prompt files associated with UM auto attendant "%1" from the prompt publishing point. No user action is required. To avoid this warning being logged in the future, make sure that the appropriate permissions have been configured on the prompt publishing point shared folder. More information: "%2".

Prompt Publishing

1160

UMCore

Warning

LogPeriodic

The Unified Messaging server could not find a local copy of the following custom prompt files for UM auto attendant "%1": "%2". If these custom prompt files were added recently, you must allow time for prompt distribution.

Prompt Publishing

1161

UMCore

Warning

LogPeriodic

The following custom prompt files were not found for UM dial plan "%1": "%2". If new custom prompt files were published recently, you must allow time for them to be copied to all Unified Messaging servers in the dial plan.

Prompt Publishing

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