OALGen only supports alphanumeric and space characters on the offline address name
Topic Last Modified: 2007-11-16
The Microsoft Exchange Server 2007 Management Pack for Operations Manager monitors the Windows Application log on computers that are running Exchange Server 2007 and generates this alert when the event or events specified in the following Details table are logged.
To learn more about this event, do one or more of the following:
Review the description of the event that includes the variables specific to your environment. From the Operator Console, select this alert, and then click the Properties tab.
Review all events that have been logged that meet the criteria of this Operations Manager alert. From the Operator Console, click the Events tab, and then double-click the event in the list for which you want to review the event description.
Details
Product Name |
Exchange |
Product Version |
8.0 (Exchange Server 2007) |
Event ID |
9384 |
Event Source |
MSExchangeSA |
Alert Type |
Critical Error |
MOM Rule Path |
Microsoft Exchange Server/Exchange 2007/Mailbox/System Attendant |
MOM Rule Name |
OALGen only supports alphanumeric and space characters on the offline address name. This OAB will not be generated. |
Explanation
This Error event indicates that Exchange was unable to successfully generate one or more offline address lists. This failure occurs when the name of an offline address list contains characters that are not valid. Offline address list names only support the use of alphanumeric and space characters.
User Action
To resolve this error, edit the names of any offline address lists so that they only include alphanumeric characters and space characters by following these steps.
In Exchange Management Console, expand Organization Configuration, and then click Mailbox.
In the details pane, click the Offline Address Lists tab.
On the Offline Address List tab, right-click the offline address list that includes characters that are not valid, and then click Properties. Make sure that the new name you specify only includes alphanumeric and space characters.
Click OK to save the changes.
For More Information
To search the Microsoft Knowledge Base articles based on criteria that generated this alert, visit the Search the Support Knowledge Base (KB) Web site.
To review Exchange 2007 event message articles that may not be represented by Exchange 2007 MOM alerts, see the Events and Errors Message Center.
If you are not already doing so, consider running the tools that Microsoft Exchange offers to help administrators analyze and troubleshoot their Exchange environment. These tools can help you make sure that your configuration is in line with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. Go to the Toolbox node of the Exchange Management Console to run these tools now. For more information about these tools, see Toolbox in the Exchange Server 2007 Help.