>Content Filter agent could not be initialized - Files may be corrupted

 

Topic Last Modified: 2007-02-01

The Microsoft Exchange Server 2007 Management Pack for Operations Manager monitors the Windows Application log on computers that are running Exchange Server 2007 and generates this alert when the event or events specified in the following Details table are logged.

To learn more about this event, do one or more of the following:

  • Review the description of the event that includes the variables specific to your environment. From the Operator Console, select this alert, and then click the Properties tab.

  • Review all events that have been logged that meet the criteria of this Operations Manager alert. From the Operator Console, click the Events tab, and then double-click the event in the list for which you want to review the event description.

Details

Product Name

Exchange

Product Version

8.0 (Exchange Server 2007)

Event ID

304

Event Source

MSExchange Antispam

Alert Type

Error

MOM Rule Path

Microsoft Exchange Server/Exchange 2007/Common Components/Hub Transport and Edge Transport/Agents/Common

MOM Rule Name

>Content Filter agent could not be initialized - Files may be corrupted.

Explanation

This Error event indicates that the files that are used by the Content Filter agent in the folder that are specified in the event description are corrupted or invalid. Content filtering will not be active until this error is resolved. The exception message for this event is specified in the event description. For information about the Content Filtering agent and the spam confidence level (SCL), see Content Filtering.

User Action

To resolve this error, follow one of more of these steps:

  • Run the tools that Microsoft Exchange Server offers to help administrators analyze and troubleshoot their Exchange environment. Use the Toolbox node of the Exchange Management Console to run these tools now.

  • Review the Application log for related events. For example, events that occur immediately before and after this event may provide more information about the root cause of this error.

  • Contact Microsoft Customer Support. For information about how to contact support, visit Microsoft Help and Support.

For More Information

To search the Microsoft Knowledge Base articles based on criteria that generated this alert, visit the Search the Support Knowledge Base (KB) Web site.

To review Exchange 2007 event message articles that may not be represented by Exchange 2007 alerts, see the Events and Errors Message Center.

If you are not already doing so, consider running the tools that Microsoft Exchange offers to help administrators analyze and troubleshoot their Exchange environment. These tools can help you make sure that your configuration is in line with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. Go to the Toolbox node of the Exchange Management Console to run these tools now. For more information about these tools, see Toolbox in the Exchange Server 2007 Help.