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Enable or Disable Missed Call Notifications on a UM Mailbox Policy

 

Applies to: Exchange Server 2010 SP3, Exchange Server 2010 SP2

Topic Last Modified: 2012-07-23

You can enable or disable missed call notifications for a Unified Messaging (UM) mailbox policy in Microsoft Exchange Server 2010. A missed call notification is an e-mail message that's sent to a user's mailbox when the user doesn't answer an incoming call. This is a different e-mail message than the e-mail message that contains the voice message that's left for a user.

When you disable missed call notifications on a UM mailbox policy, you prevent all users associated with the UM mailbox policy from receiving an e-mail message when they don't answer an incoming call. By default, missed call notifications are enabled with each UM mailbox policy that's created.

noteNote:
By default, a UM mailbox policy is created every time you create a UM dial plan.

Looking for other management tasks related to UM mailbox policies? Check out Managing UM Mailbox Policies.

You need to be assigned permissions before you can perform this procedure. To see what permissions you need, see the "UM mailbox policies" entry in the Unified Messaging Permissions topic.

  1. In the console tree, navigate to Organization Configuration > Unified Messaging.
  2. In the work pane, click the UM Mailbox Policies tab.
  3. Select the UM mailbox policy that you want to change, and then, in the action pane, click Properties.
  4. On the UM mailbox policy Properties page, click the General tab.
  5. To enable missed call notifications, select the check box next to Allow missed call notifications.
  6. To disable missed call notifications, clear the check box next to Allow missed call notifications.
  7. Click OK to save your changes.

You need to be assigned permissions before you can perform this procedure. To see what permissions you need, see the "UM mailbox policies" entry in the Unified Messaging Permissions topic.

This example enables missed call notifications for a UM mailbox policy named MyUMMailboxPolicy.

Set-UMMailboxPolicy -identity MyUMMailboxPolicy -AllowMissedCallNotifications $true

This example disables missed call notifications for a UM mailbox policy named MyUMMailboxPolicy.

Set-UMMailboxPolicy -identity MyUMMailboxPolicy -AllowMissedCallNotifications $false

For more information about syntax and parameters, see Set-UMMailboxPolicy.

After you enable or disable missed call notifications for a UM mailbox policy, you may also want to:

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