How to Enable or Disable Missed Call Notifications on a Unified Messaging Mailbox Policy

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Microsoft Exchange Server 2007 will reach end of support on April 11, 2017. To stay supported, you will need to upgrade. For more information, see Resources to help you upgrade your Office 2007 servers and clients.

 

Applies to: Exchange Server 2007, Exchange Server 2007 SP1, Exchange Server 2007 SP2, Exchange Server 2007 SP3

This topic explains how to use the Exchange Management Console and the Exchange Management Shell to enable or disable missed call notifications for a UM mailbox policy in Microsoft Exchange Server 2007 Unified Messaging (UM). A missed call notification is an e-mail message that is sent to a user's mailbox when the user does not answer an incoming call. This is a different e-mail message than the e-mail message that contains the voice message that is left for a user.

When you disable missed call notifications on a UM mailbox policy, you will prevent all users who are associated with the UM mailbox policy from receiving an e-mail message when they do not answer an incoming call. By default, missed call notifications are enabled on each UM mailbox policy that is created.

Note

By default, a UM mailbox policy is created every time that you create a UM dial plan.

You can enable or disable missed call notifications for a single UM-enabled user by configuring the UM-enabled user's mailbox properties by using the Set-UMMailbox cmdlet. If missed call notifications are not configured on a UM-enabled mailbox, the UM mailbox policy settings will take precedence. If you disable missed call notifications on the UM mailbox policy that is associated with a UM-enabled user and enable missed call notifications on the user's mailbox, missed call notifications will be enabled for the user. If you enable missed call notifications on the UM mailbox policy that is associated with a UM-enabled user, but then disable missed call notifications for the user, missed call notifications will be disabled for the UM-enabled user.

For more information about the Set-UMMailbox cmdlet, see Set-UMMailbox. For more information about how to manage UM-enabled users, see Managing Unified Messaging Users.

Before You Begin

To perform the following procedures, the account you use must be delegated the Exchange Organization Administrator role.

For more information about permissions, delegating roles, and the rights that are required to administer Exchange Server 2007, see Permission Considerations.

Also, before you perform these procedures, confirm the following:

  • A UM dial plan has been created.

  • A UM mailbox policy has been created.

Procedure

To use the Exchange Management Console to enable or disable missed call notifications for a UM mailbox policy

  1. In the console tree of the Exchange Management Console, expand the Organization Configuration node.

  2. Click Unified Messaging.

  3. In the work pane, click the UM Mailbox Policies tab.

  4. Select the UM mailbox policy that you want to modify, and then, in the action pane, click Properties.

  5. On the UM mailbox policy Properties page, click the General tab.

  6. To enable missed call notifications, select the check box next to Allow missed call notifications.

  7. To disable missed call notifications, clear the check box next to Allow missed call notifications.

  8. Click OK to save your changes.

To use the Exchange Management Shell to enable missed call notifications for a UM mailbox policy

  • Run the following command:

    Set-UMMailboxPolicy -identity MyUMMailboxPolicy -AllowMissedCallNotifications $true

To use the Exchange Management Shell to disable missed call notifications for a UM mailbox policy

  • Run the following command:

    Set-UMMailboxPolicy -identity MyUMMailboxPolicy -AllowMissedCallNotifications $false

For more information about syntax and parameters, see Set-UMMailboxPolicy.

For More Information

For more information about UM mailbox policies, see the following topics: