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Unified Messaging Call Transfer Errors and Events

Exchange 2010
 

Applies to: Exchange Server 2010 SP3, Exchange Server 2010 SP2

Topic Last Modified: 2009-09-24

Microsoft Exchange Server 2010 Unified Messaging (UM) generates call transfer events in Event Viewer so that you can troubleshoot and verify the performance of call transfers in Unified Messaging. Event Viewer tracks the following kinds of events in the following order based on importance:

  1. Error events

  2. Warning events

  3. Informational events

The following table provides a list of the UM call transfer events that you can use to troubleshoot and monitor Unified Messaging.

Call transfer events

Event ID Category Event type Logging Value or description Class

1024

UMCore

Information

LogAlways

The Unified Messaging server is transferring a call from "%1", with diversion "%2", to extension number "%3". The call ID is "%4".

Call Transfer

1025

UMCore

Error

LogAlways

The voice call with ID "%1" did not transfer to "%2" because: "%3"

Call Transfer

1026

UMCore

Information

LogAlways

A call was transferred successfully from "%1", with diversion information "%2", to extension number "%3". The call ID was "%4".

Call Transfer

1073

UMManagement

Information

LogAlways

The Unified Messaging server transferred a call to "%1".

Call Transfer

1136

UMCore

Warning

LogAlways

An error occurred while transferring the call to the phone number "%1". The call ID is: "%2".

Call Transfer

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