• Article

No DNS servers are configured in the TCP/IP configuration of the network adapter on the server

 

Topic Last Modified: 2007-11-16

The Microsoft Exchange Server 2007 Management Pack for Operations Manager monitors the Windows Application log on computers that are running Exchange Server 2007 and generates this alert when the event or events specified in the following Details table are logged.

To learn more about this event, do one or more of the following:

  • Review the description of the event that includes the variables specific to your environment. From the Operator Console, select this alert, and then click the Properties tab.

  • Review all events that have been logged that meet the criteria of this Operations Manager alert. From the Operator Console, click the Events tab, and then double-click the event in the list for which you want to review the event description.

Details

Product Name

Exchange

Product Version

8.0 (Exchange Server 2007)

Event ID

700

Event Source

MSExchange Antispam

Alert Type

Critical Error

MOM Rule Path

Microsoft Exchange Server/Exchange 2007/Common Components/Hub Transport and Edge Transport/Agents/Common

MOM Rule Name

No DNS servers are configured in the TCP/IP configuration of the network adapter on the server. Messages will be handled as if DNS requests have failed temporarily.

Explanation

This Error event indicates that there are no Domain Name System (DNS) servers configured in the TCP/IP configuration of the network adapter on the server. If Sender ID is enabled, Sender ID will continue to process messages based on the action configured on the Action tab of the Sender Id Properties dialog box.

For information about Sender ID actions and configuration, see the following topics in the Microsoft Exchange 2007 online Help.

User Action

To resolve this error, follow one or more of these steps:

  • Review the Application log for related events. For example, events that occur immediately before and after this event may provide more information about the root cause of this error.

  • Open a command prompt and run ipconfig /all. Make sure that there are no DNS servers listed in properties of the network adapter. If there is no DNS server listed in the network adapter properties, follow one of these steps:

    • If the server uses DHCP to obtain an IP address and a DNS server, contact the DHCP administrator and have them correct the DHCP configuration.

    • If the server uses a statically assigned IP address, enter DNS records in the TCP/IP properties of the network adapter and run ipconfig /flushdns and ipconfig /registerdns at a command prompt.

  • If the previous steps do not resolve the problem, contact Microsoft Product Support Services. For information about how to contact support, visit Microsoft Help and Support.

For More Information

To search the Microsoft Knowledge Base articles based on criteria that generated this alert, visit the Search the Support Knowledge Base (KB) Web site.

To review Exchange 2007 event message articles that may not be represented by Exchange 2007 alerts, see the Events and Errors Message Center.

If you are not already doing so, consider running the tools that Microsoft Exchange offers to help administrators analyze and troubleshoot their Exchange environment. These tools can help you make sure that your configuration is in line with Microsoft best practices. They can also help you identify and resolve performance issues, improve mail flow, and better manage disaster recovery scenarios. Go to the Toolbox node of the Exchange Management Console to run these tools now. For more information about these tools, see Toolbox in the Exchange Server 2007 Help.