It is a best practice to perform the following tasks on a daily basis:
-
Open the Microsoft Forefront Client Security console and view the dashboard. Review the charting data, issues, and notifications. Investigate trends, such as increases in malware or other issues. For more information, see Accessing the dashboard.
-
Check the Security Summary report. You can use this report to monitor the status of policy deployment and client connectivity, and you can view the current state and 30-day trend charts for computers reporting issues, malware found, security state assessment (SSA) scan results, and alerts.
Review each section of the report carefully and, as needed, use the links to more detailed reports to investigate any of the information displayed in the report.
Note: |
|---|
|
It is recommended that you use the subscription feature in the Report Manager to receive the Security Summary report by daily e-mail. For more information about e-mail delivery of reports, see Sending report e-mail.
|
-
Check for definitions deployment issues and investigate computers that have not received definition updates for over three days. To do so, view the following reports:
-
Spyware Definitions Deployment Status
-
Virus Definitions Deployment Status
-
Vulnerabilities Definition Deployment Status
Each of these reports is accessible through the Deployment Summary report.; however, consider subscribing to each report for daily e-mail delivery.
-
Investigate alerts promptly. Addressing infections and malware outbreaks in a timely manner helps prevent further damage. Addressing vulnerabilities helps reduce risk to your organization.
In the MOM Operator console, consider doing the following:
-
Use the Company Knowledge tab of alerts to maintain information about resolving each type of Client Security alert, such as steps that are specific to your organization or details that can help you resolve the alert type more quickly.
-
Create custom alert views for each type of Client Security alert. This helps you find critical alerts and not overlook them among less important alerts.
For example, on a computer in alert level 4 or 5, Client Security generates an alert for every definition update failure, which persists in the MOM Operator console even if the next update succeeds. Meanwhile, a "Computer Infected - Failed Response" alert may be issued only once in a day and may be overlooked among dozens of alerts about update failures. A custom view for "Computer Infected - Failed Response" alerts helps you readily find these important alerts.
For more information, see Responding to alerts.