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Windows XP Professional Top Knowledge Base Articles

Updated: March 31, 2003

Obtaining Windows XP Setup Boot Disks (310994)

Windows XP Setup boot disks are available only by download from Microsoft. The Setup boot disks are available so that you can run Setup on computers that do not support a bootable CD-ROM.

How to Create a Multiple-Boot System with Windows XP (306559)

This article explains how to set up Windows XP as a multiple-boot system.

Start Menu and Favorites Menu Are Not Listed in Alphabetical Order (177482)

When you view the Start menu and the Favorites menu, the shortcuts and folders may not be in alphabetical order and new shortcuts that you create may be added to the bottom of the menu.

Windows Media Player Invalid File Format Error Message (234019)

When you attempt to play a file with Windows Media Player, you may receive one or more of the following error messages: Invalid File Format. (Error=8004022F); cannot play back the file. The format is not supported. (Error=80040265); cannot play back the video stream: no suitable decompressor could be found. (Error=80040255).

Error Message: Unable to Download an Appropriate Decompressor (230687)

When you try to play a file with Microsoft Windows Media Player and the required decompressor is not installed on the computer, you may receive one of the following error messages: Unable to download an appropriate decompressor. (Error=80040200) -or- One or more codecs required to open this content could not be found. (Error=C00D10D1).

How to Obtain the Latest Windows XP Service Pack (322389)

Windows XP updates are distributed in service packs. Service packs help to keep Windows XP current, and extend and update the functionality of your computer. Service packs are cumulative; each new service pack contains all of the fixes that are included with previous service packs and any new fixes.

List of Bugs That Are Fixed in Windows XP Service Packs (324720)

This article provides a list of the bugs that were fixed in Windows XP Service Pack 1 (SP1) and Service Pack 1a (SP1a). Service packs are cumulative. This means that the bugs that are fixed in a service pack are also fixed in later service packs.

"File Open" Error Message Using Windows Media Player (234292)

When you type the name of a file to play with Windows Media Player, you may receive one or more of the following error messages: Cannot open file (Error=80040216); Cannot open 'http://Servername/Path/Filename.asf'. Please verify that the path and filename are correct and try again.(Error=80070002).

Description of the Microsoft Windows Registry (256986)

This article describes the registry. This article also includes information about how to edit the registry, and lists references for additional information.

Obtaining Windows XP Setup Boot Disks (310994)

Windows XP Setup boot disks are available only by download from Microsoft. The Setup boot disks are available so that you can run Setup on computers that do not support a bootable CD-ROM. If your computer does support booting from a CD-ROM, or if network-based installation is available, Microsoft recommends that you use those installations methods instead.

How to Troubleshoot Hardware and Software Driver Problems in Windows XP (322205)

After you install a new hardware device or new software, your computer may start to restart spontaneously, or you may receive error messages on a blue screen.

Windows XP Documentation Update Can Help You Understand How to Make Your Computer More Secure (327405)

A documentation update is available from Microsoft to help you to understand how to configure your Windows XP-based computer to make it more secure. You can use this information to make your computer more secure when you are using the Internet or you are sharing files with other people.

Media Player Cannot Play .avi File Using Indeo 4.x Codec (191533)

When you try to play an audio-video interleave (.avi) file compressed with the Indeo 4.x codec, the file may be displayed incorrectly or not at all in the Media Player tool included with Windows 98.

Release Notes for Windows XP Service Pack 1 (324722)

This article contains a list of Microsoft Knowledge Base article numbers for release notes and known issues with Windows XP Service Pack 1 (SP1) and Service Pack 1a (SP1a).

Media Player Cannot Establish a Connection to the Server (235901)

When you attempt to play a file stored on a remote computer with Windows Media Player, you may receive one or more of the following error messages: Could not connect to server. (Error=C00D0006); There was no timely response from server. (Error=C00D0013); The server session limit was exceeded. (Error=C00D000F).

Macromedia Flash Player 5.0 Causes an Error Message in Windows XP (320219)

When you try to use Macromedia Flash Player version 5.0, your computer may become unstable, Microsoft Internet Explorer may stop responding (hang), or you may receive the following error message or an error message that is similar to it: Internet Explorer has encountered a problem and must be shut down.

Error Message: Cannot Play Back the Video Stream... (156286)

When you attempt to play a video movie file with ActiveMovie or Media Player, you may experience one or more of the following symptoms: you are unable to hear the audio while playing a movie; you are unable to see the video while playing a video.

Error C00D0029 Using Windows Media Player (234904)

While you are viewing multimedia content with Windows Media Player, one of the following error messages may appear: The connection to the server has been lost. (Error=C00D0029); Cannot open http://www.domainname.com/filename. Please verify that the path and filename are correct and try again. (Error=C00D0029).

HOW TO: Back Up, Edit, and Restore the Registry in Windows XP (322756)

This step-by-step article describes how to back up, edit, and restore the registry in Windows XP. Microsoft recommends that before you edit the registry, you back up the registry and understand how to restore it if a problem occurs.

DirectX 8.1 Potential Issues in Games That Use Software Vertex Processing (321178)

Under very rare circumstances, games that use the Software Fixed Function Transform and Lighting functionality in DirectX 8.1 may stop responding (hang) while you play a game.

Err Msg: No Combination of Filters Could Be Found to Render... (195880)

When you attempt to play an .avi or .mpg file using Microsoft ActiveMovie or Microsoft Windows Media Player, you may receive the following error message: No combination of filters could be found to render the stream.

HOW TO: Troubleshoot Windows XP Problems During Installation When You Upgrade from Windows 98 or Windows Me (310064)

This article describes troubleshooting steps that you can use if you have problems when you try to upgrade to Windows XP from Microsoft Windows 98, from Microsoft Windows 98 Second Edition, or from Microsoft Windows Millennium Edition (Me).

HOW TO: Install and Use the Recovery Console in Windows XP (307654)

The Windows Recovery console is designed to help you recover when your Windows-Based computer does not start properly or does not start at all. If Safe mode and other startup options do not work, you can consider using the Recovery Console. This method is recommended only if you are an advanced user who can use basic commands to identify and locate problem drivers and files. In addition, you must be an administrator to use the Recovery Console.

The Computer Cannot Enter Standby or Hibernate If a Direct3D-Based Screen Saver Is Running (306676)

If the 3D Flowerbox, 3D Flying Objects, 3D Pipes, 3D Text, or another Direct3D-based screen saver is running in Windows XP, the computer may be unable to enter standby or hibernation by using the timer in Power Management properties. This issue is not video adapter-dependent.

HOW TO: Change the Volume Licensing Product Key on a Windows XP SP1-Based Computer (328874)

This article describes how to change the Windows XP product key in a Volume Licensing installation. Because of changes in Windows XP Service Pack 1 (SP1), Windows XP-based computers that use a leaked product key that is known to be available to the general public may not be able to install SP1 or automatically obtain updates from the Windows Update Web site.

Windows Media Player Multimedia File Formats (316992)

This article describes the multimedia file types that are supported by Microsoft Windows Media Player, and it provides a sample of most of these file types. If problems occur when you play a supported file type from another source, Microsoft recommends that you try a sample file from this article that has the same extension. If you can play the sample file, there may be a problem with the file from the other source that you are trying to play.

How to Recover from a Corrupted Registry that Prevents Windows XP from Starting (307545)

This step-by-step article describes how to back up, edit, and restore the registry in Windows XP. Microsoft recommends that before you edit the registry, you back up the registry and understand how to restore it if a problem occurs.

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