The Remote Device Wipe administrator console provides the following functions:

• Issue a remote wipe command for a lost or stolen mobile device.
  
• View the status on a pending remote wipe command.
  
• Undo (cancel) a remote wipe command if a lost or stolen mobile device is recovered.
  
• Delete a device partnership.
  

To issue a remote wipe command, search for a user’s mobile devices by specifying the user’s name, locate the device that you want based on device type and time of last synchronization, and then click Wipe.

You can search for a user by specifying either their e-mail name or full SMTP address, for example, "user1" or "user1@contoso.com."

The status is indicated under Status for each mobile device and may contain one or more of the following values:

• OK   device can synchronize.
  
• Wipe Initiated   Administrator has chosen the wipe action but the directive has not yet been sent to the mobile device.
  
• Sent To Device   The remote wipe directive has been sent to the mobile device and we are waiting for confirmation.
  
• Device Acknowledged   The device has acknowledged receipt of the remote device wipe directive and its intent to run the wipe.
  
• Wipe operation completed successfully   All bookkeeping and so on has been completed and the remote wipe has been performed.
  

When a Wipe action is specified for a mobile device, it remains active until the administrator specifies otherwise. This means that after the initial remote wipe has been completed, the server continues to send a remote wipe directive if the same mobile device ever tries to reconnect. If a lost device is recovered, the administrator will have to cancel this directive so that the mobile device can successfully connect again. You do this by locating the mobile device that has the remote wipe action set, and then clicking Cancel Wipe.

Finally, the administrator can use the remote wipe console to delete a device partnership from the server. This has the effect of cleaning up all state information associated with a specified mobile device on the server and is primarily useful for housekeeping purposes. If a mobile device tries to connect after its partnership has been deleted, it will be forced to reestablish that partnership with the server through a recovery process that is transparent to both the IT administrator and the end-user.

To delete a partnership, locate the device that you want in the device list, and then click Delete.

The Transaction Log displays the following information for all critical administrative actions that are performed with the Exchange ActiveSync Mobile Administration Web tool:

• Date Time   Date and time when the action was executed.
  
• User   The user who executed the action.
  
• Mailbox   The mailbox that the action pertained to.
  
• Device Id   The device that the action pertained to.
  
• Type   The type of device that the action pertained to.
  
• Action   The action taken by the administrator.
  

There are also Refresh and Clear buttons for administrative actions. When the administrator clicks Clear, a prompt is issued verifying that this action is to be performed. Click OK or Cancel. When a "clear" action has been performed, an event is logged that indicates this.