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Messaging Records Management Issues

 

Applies to: Exchange Server 2007 SP1, Exchange Server 2007

Topic Last Modified: 2007-08-27

This topic provides information about how to troubleshoot problems that you may have with messaging records management (MRM) in Microsoft Exchange Server 2007.

noteNote:
Before you troubleshoot, it is highly recommended that you run the Microsoft Exchange Server Best Practices Analyzer Tool in your environment.

Messaging records management is set up in a series of steps. The most common causes of confusion and rework when setting up MRM are:

  • Trying to get an aspect of MRM to work before earlier steps in the setup process have been completed.

  • Not completing the MRM setup process. For example, the most common MRM setup error is not completing the last step in the setup process: scheduling the managed folder assistant to run.

To learn more about the steps required to set up MRM, see Deploying Messaging Records Management.

 
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