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Troubleshooting Collection Issues

Applies To: System Center Configuration Manager 2007, System Center Configuration Manager 2007 R2, System Center Configuration Manager 2007 R3, System Center Configuration Manager 2007 SP1, System Center Configuration Manager 2007 SP2

This section provides information to help troubleshoot collections issues in Configuration Manager 2007. This content might have been updated. For the most recent version, see http://go.microsoft.com/fwlink/?LinkId=93053.

In a hierarchy with Configuration Manager 2007 parent sites and SMS 2003 child sites, if a program is configured to run only on specified client platforms but that platform is not in the list of platforms in the SMS 2003 site, the program will run on all client computers in the collection, regardless of platform. For example, if the parent Configuration Manager 2007 site has a program that can run only on Vista but the child SMS 2003 site does not have Vista in the list of platforms, the platform restriction is ignored on clients receiving the program and the program will run on all clients in the specified collection.

Solution

Create collections that contain only clients of the new platform, and send advertisements for programs needing new platforms only to those collections. Also, if you are creating the executable for the program, you might be able to evaluate the platform and terminate the executable gracefully if an unsupported platform is detected.

For additional information, see Configuration Manager 2007 Information and Support.
To contact the documentation team, email SMSdocs@microsoft.com.
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