Export (0) Print
Expand All

Troubleshooting Mobile Device Management Using Custom Error Codes

Applies To: System Center Configuration Manager 2007, System Center Configuration Manager 2007 R2, System Center Configuration Manager 2007 R3, System Center Configuration Manager 2007 SP1, System Center Configuration Manager 2007 SP2

A list of the custom error codes, possible problem and possible solutions for Mobile Device Management.

Mobile Device Management Custom Error Codes

 

Error Code Possible Problem Possible Solution

-2147220846
FFFFFFFF80040292

Unable to compute message signature for in-band authentication.

Possibly registration certificate is not valid anymore. Try enrolling a new client authentication certificate on the device.

-2147220843
FFFFFFFF80040295

Unable to find a valid client authentication certificate for registration.

Try enrolling a new client authentication certificate on the device.

11520

Mobile device client deployment action failed. Failed to establish ActiveSync or Mobile Device Center connection to the mobile device.

Check the connection to the mobile device.

11521

Mobile device client deployment action failed. Invalid client settings file.

Check mobile device client settings

11522

Mobile device client deployment action failed. Error determining running directory for DmClientXfer.exe

Check the running directory for DmClientXfer.exe.

11523

Mobile device client deployment action failed. Required ActiveSync libraries missing.

Check ActiveSync libraries.

11524

Mobile device client deployment action failed. Could not determine processor type of attached mobile device.

Check the mobile device's processor type to make sure it is compatible.

11525

Mobile device client deployment action failed. Could not determine base operating system version of attached mobile device.

Check the operating system of the mobile device to make sure it is compatible.

11526

Mobile device client deployment action failed. Error determining client version for the attached mobile device.

Check the client version of the mobile device

11527

Mobile device client deployment action failed. Error creating client settings .ini file.

Check the .ini file

11528

Mobile device client deployment action failed. Failed to copy files to the attached mobile device.

Copy the files to the mobile device

11529

Mobile device client deployment action failed. Failed executing the mobile device client installer program on attached mobile device.

Retry installation

11530

Mobile device client deployment action may have failed. Failed reading status information from the mobile device.

Retry deployment

11540

Mobile device client deployment action failed. Error determining running directory for the mobile device client installer program.

Check the running directory

11541

Mobile device client deployment action failed. Error executing the pre-install command line.

Retry executing pre-install command line.

11542

Mobile device client deployment action failed. Error executing the post-install command line.

Retry executing post install command line.

11550

Mobile device client installation or upgrade failed. Error during removal of the previous client.

Retry removal of previous client.

11551

Mobile device client installation or upgrade failed. Invalid client settings file.

Check the client settings file

11552

Mobile device client installation or upgrade failed. Error installing client CAB file.

Check CAB file

11553

Mobile device client installation or upgrade failed. Error starting client service.

Start client service

11554

Mobile device client installation or upgrade failed. Error updating client settings.

Check client settings

11555

Device Client Deployment failed with unknown error.

Check client deployment log on the mobile device.

11560

Mobile device client verification or repair failed. Error during removal of previous client.

Retry removal of previous client.

11561

Mobile device client verification or repair failed. Invalid client settings file.

Check client settings

11562

Mobile device client verification or repair failed. Error installing client CAB file.

Check CAB file

11563

Mobile device client verification or repair failed. Error starting client service.

Check client verification and/or repair.

11564

Mobile device client verification or repair failed. Error updating client settings.

Check client settings.

11565

Mobile device client verification or repair failed. Error restoring required files.

Retry verification and/or repair

11566

Mobile device client privileged certificate installation failed.

The mobile device may have a security policy which prevents the client installer from installing certificates into the privileged and SPC certificate stores.

11567

Encountered unknown error installing the device client.

Check client deployment log on the mobile device.

11568

Mobile device client setup failed to launch during install.

Restart setup

11570

Mobile device client removal failed. Error using unload.exe to uninstall the existing client.

Retry unload.exe

11571

Mobile device client install/upgrade failed. Error enforcing new client. Mobile device rolled back to old client (if existed before).

Retry install/upgrade

11572

Mobile device client rollback failed during unsuccessful upgrade. Error enforcing old client.

Need to freshly install the client.

11573

Mobile device client failed to perform post cab install actions. Device client installation failed.

Retry device client installation

See Also

For additional information, see Configuration Manager 2007 Information and Support.
To contact the documentation team, email SMSdocs@microsoft.com.
Was this page helpful?
(1500 characters remaining)
Thank you for your feedback

Community Additions

ADD
Show:
© 2014 Microsoft