Recipient Update Service is missing or is not configured

[This topic is intended to address a specific issue called out by the Exchange Server Analyzer Tool. You should apply it only to systems that have had the Exchange Server Analyzer Tool run against them and are experiencing that specific issue. The Exchange Server Analyzer Tool, available as a free download, remotely collects configuration data from each server in the topology and automatically analyzes the data. The resulting report details important configuration issues, potential problems, and nondefault product settings. By following these recommendations, you can achieve better performance, scalability, reliability, and uptime. For more information about the tool or to download the latest versions, see "Microsoft Exchange Analyzers" at https://go.microsoft.com/fwlink/?linkid=34707.]  

Topic Last Modified: 2007-07-11

The Microsoft Exchange Server Analyzer Tool queries the Active Directory directory service to determine the value of the msExchAddressListServiceLink attribute for each Recipient Update Service object in the directory. The msExchAddressListServiceLink attribute is a link from the address list service to the Exchange Server computer it should be running on. If the Exchange Analyzer finds that there is no msExchAddressListServiceLink attribute for a Recipient Update Service object, or the msExchAddressListServiceLink attribute value for the object is not populated, an error is displayed.

Each Recipient Update Service instance is usually associated with one Exchange Server computer that runs the Recipient Update Service. If you receive this message, the Recipient Update Service instance is not associated with any Exchange Server computer. This may cause Exchange address lists and recipients not to be updated.

For this instance of the Recipient Update Service to run, you must associate it with an existing Exchange server.

To correct this error

  1. Open Exchange System Manager.

  2. Under Recipients, click Recipient Update Services. In the right pane, right-click the appropriate instance of the Recipient Update Service, and then click Properties.

  3. On the General tab, under Exchange Server, click Browse and specify a server to run this instance.

  4. Click OK, and then click OK again for the change to take effect.

  5. Close Exchange System Manager.

For more information about Recipient Update Service, see the following topic and Microsoft Knowledge Base articles: