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How to Troubleshoot Site Backup

Applies To: System Center Configuration Manager 2007, System Center Configuration Manager 2007 R2, System Center Configuration Manager 2007 R3, System Center Configuration Manager 2007 SP1, System Center Configuration Manager 2007 SP2

Follow this procedure if site backup is not functioning as you expect.

How to troubleshoot site backup

  1. Check for error or warning messages from the SMS Backup service (SMS_SITE_BACKUP).

  2. Look in the Event Viewer for account and access violations.

  3. SMS_SITE_BACKUP runs under the local system account. Verify that this account can access any remote locations specified in the SMS Backup control file, and that this account has the privileges to perform the tasks in the SMS Backup control file's [Tasks] section.

  4. If the SMS_SITE_BACKUP log file is enabled, look in the log file for SMS_SITE_BACKUP on the site server: <Configuration Manager installation directory>\Logs\smsbkup.log.

See Also

For additional information, see Configuration Manager 2007 Information and Support.
To contact the documentation team, email SMSdocs@microsoft.com.
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