If Configuration Manager 2007 clients are running Windows Firewall, client push installation can fail if the Windows Firewall is not configured appropriately. Because packets are blocked from the client, no information is sent to the fallback status point and client logs do not contain any data.

Solution

The Systems Management icon does not appear on Configuration Manager 2007 client computers.

Solution

If you install a client with the Group Policy installation method and the client cannot contact Active Directory Domain Services to retrieve installation properties, client installation will fail and will not retry. A possible reason for this could be that boundaries for the Configuration Manager 2007 site are incorrectly defined which results in site assignment failing because a site cannot be found that matches the client's network location.

Solution

Likely reasons for software update point installations to fail are the following:

• Active Directory Group Policy is overriding the location of the site's software update point.
  
  
• The site's software update point is not configured correctly.
  
  

Solution

If you run the dcpromo.exe command on a Windows 2003 Server hosting a Configuration Manager 2007 management point, the management point might stop responding to client requests.

The following entry appears in mpcontrol.log on the site server:

Http test request failed, status code is 401, 'Unauthorized'

Solution

Reinstall the management point.

Note
It is not recommended best practice to install a Configuration Manager 2007 management point on a domain controller. For more information, see Best Practices for Securing Site Systems.

All clients in a site fail to be managed if their default management point is not operational because of an unsupported configuration or missing dependencies on the management point.

Solution

To support upgrade scenarios, a server that is running the SMS 2003 client can be configured as a management point in a Configuration Manager 2007 site. Both the management point and the client will function correctly, although upgrading the client to Configuration Manager 2007 after upgrading the site will allow you to benefit from the new client functionality.

However, after the site has been upgraded to Configuration Manager 2007, do not install the SMS 2003 client on the management point. The client installation will fail and display the following error: A newer version of the SMS Management Point is installed. Cannot continue installing this version of the client. The following errors are logged to CCMSetup.log:

• MSI: A newer version of the SMS Management Point is installed. Cannot continue installing this version of the client
  
  
• Installation failed with error code 1603
  
  

For more information about client log files, see Log Files for Managing Configuration Manager Clients.

Solution

When a client computer is upgraded from SMS 2003 Service Pack 2 to Configuration Manager 2007, the hardware inventory scan might fail to run on the upgraded client computer. Entries similar to the following appear in InventoryAgent.log on the client computer:

Unknown error encountered processing an instance of class CCM_System: 80041013

Collection: Failed to process mandatory data item for class: CCM_System. Cycle abandoned !!   InventoryAgent

Failed to process instances of CCM_System: 80004005

Solution

The Configuration Manager 2007 client is a 32-bit application, and so does not immediately display in the 64-bit computer's Control Panel.

Solution

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