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Setup Prerequisite Checks

Updated: April 1, 2011

Applies To: System Center Configuration Manager 2007, System Center Configuration Manager 2007 R2, System Center Configuration Manager 2007 R3, System Center Configuration Manager 2007 SP1, System Center Configuration Manager 2007 SP2

The Configuration Manager 2007 setup prerequisite check helps you determine what you have to do in order to prepare your environment to install or upgrade a Configuration Manager 2007 primary site, secondary site, or Configuration Manager console. The prerequisite checker notifies you of any warnings or errors encountered that would cause setup or an upgrade to fail. Tests that result in a warning do not prevent you from successfully upgrading to Configuration Manager 2007. However, it is recommended that you resolve the condition that generated the warning before continuing the setup or upgrade process. Tests that result in an error do prevent you from continuing the setup or upgrade process. You must resolve the condition that generated the error before continuing Configuration Manager 2007 Setup.

Setup will make no changes to your system until after the prerequisite check process has successfully completed. If necessary, you can temporarily leave the setup process to correct prerequisite warnings and errors after the check has completed. Once any error conditions have been resolved, you can return to, and re-run, the prerequisite check process. Until all errors have been resolved, you will not be able to proceed with setup.

noteNote
The Configuration Manager Setup prerequisite check rules verify that software and settings required for setup are installed. In some cases, the required software itself may require additional software updates not verified by Configuration Manager Setup. Before beginning setup, you should ensure that the computer operating system, and additional installed software components that Configuration Manager Setup relies on, have been updated with all relevant software updates.

Prerequisite Check Rule Descriptions

The prerequisite check rule name, severity, description and details for each Configuration Manager 2007 Setup prerequisite check rule are listed in the following table.

noteNote
Depending on the type of installation or upgrade being performed by Configuration Manager Setup, you may or may not see all tests listed in the table.

 

Prerequisite Check Rule Severity Rule Description Rule Details

Administrative rights

(Management point)

Failure

Verifies that the logged on user and site server computer accounts possess administrative rights on the management point computer.

Configuration Manager Setup requires that the logged on user and site server computer account possess administrative rights on the management point computer.

Administrative rights

(Site system)

Failure

Verifies that the logged on user possesses administrative rights on the site system computer.

Configuration Manager Setup requires that the logged on user possess administrative rights on the site server computer.

Administrative rights

(SQL Server)

Failure

Verifies that the logged on user and site server computer account possess administrative rights to the SQL Server computer.

Configuration Manager Setup requires that the logged on user and site server computer possess administrative rights to the SQL Server computer.

noteNote
If installing the site database on a SQL Server cluster instance, the logged on user and site server machine account require administrative rights to all SQL Server cluster instance node computers

Administrative shares

(Site system)

Failure

Verifies that the required administrative shares are present on the site system computer.

Configuration Manager Setup requires that the Admin$ administrative share is present on the site system.

Backlogged inboxes

Warning

Verifies that the site server is processing critical inboxes in a timely fashion, and that inboxes do not contain files older than one day.

To ensure that data is not lost during the upgrade process, critical inboxes should be performing as expected and have no backlogged files waiting to be processed. If this test does not pass, this could indicate that a component has stopped, has stopped processing data, or is unable to keep up with incoming traffic.

Child Sites

(Pre-SMS 2003 SP2 direct child sites)

Failure

Verifies that the site server to be upgraded and all of its direct child sites are running SMS 2003 SP2 or later.

SMS site servers to be upgraded, and all direct child sites of Configuration Manager primary sites must be running SMS 2003 SP2 or later.

Child Sites

(Pre-SMS 2003 SP2 indirect child sites)

Warning

Verifies that all the sites below the direct child sites of the site to be upgraded are running SMS 2003 SP2 or later.

SMS site servers to be upgraded, and all indirect child sites of Configuration Manager primary sites should be running SMS 2003 SP2 or later.

Client activity

Warning

Verifies that all clients assigned to the site to be upgraded have recently communicated successfully with their assigned management point.

Inactive clients cannot be managed by Configuration Manager. Inactive client records should be removed from the site database before continuing the upgrade process.

Client Duplicate IDs

Warning

Verifies that the Configuration Manager 2007 site database to be upgraded does not contain duplicate client IDs.

Duplicate client IDs can cause unexpected results in collection evaluation and software distribution to clients. Duplicate client IDs should be resolved before continuing the upgrade process.

Client GUID consistency

Warning

Verifies that the Configuration Manager 2007 site database to be upgraded does not contain inconsistent client GUIDs.

Inconsistent client GUIDs can lead to SQL Server errors and should be resolved before continuing the upgrade process.

Client version

Warning

Verifies that there are no SMS 2003 Legacy Client records existing in the site database before upgrade.

Configuration Manager hierarchies do not support SMS 2003 Legacy Clients. Any existing Legacy Clients in the site to be upgraded should be upgraded to the SMS 2003 Advanced Client before continuing the upgrade process.

Distribution point package version

Warning

Verifies that all distribution points in the site have the latest version of software distribution packages.

All distribution points in the site to be upgraded should have the latest version of software distribution packages before beginning the upgrade process.

Domain membership

Failure

Verifies that the computer specified for installation is a member of a Windows domain.

Configuration Manager site server components can only be installed on computers that are members of a Windows domain.

FAT Drive on Site Server

Warning

Checks for the existence of a FAT drive on the Configuration Manager 2007 Site Server computer.

Installing Configuration Manager components on FAT formatted disk drives does not provide the recommended level of security for site server installations. It is recommended that you only install site server components on NTFS formatted disk drives.

Hardware inventory group map

Warning

Verifies that the hardware inventory definitions for the site to be upgraded have not been extended in a way that will conflict with the default inventory definitions for Configuration Manager.

Some custom hardware inventory modifications may conflict with the default hardware inventory settings provided by Configuration Manager. If there are conflicting hardware inventory settings, they should be resolved before continuing with the upgrade process.

IIS Configuration

(BITS installed)

Failure

Verifies that Background Intelligent Transfer Service (BITS) is installed in Internet Information Services (IIS).

Background Intelligent Transfer Service (BITS) is required for the management point and BITS-enabled distribution point site system roles.

IIS Configuration

(BITS enabled)

Failure

Verifies that Background Intelligent Transfer Service (BITS) is enabled in Internet Information Services (IIS).

Background Intelligent Transfer Service (BITS) is required for the management point and BITS-enabled distribution point site system roles.

IIS Configuration

(IIS service running)

Failure

Verifies that Internet Information Services (IIS) is running.

Internet Information Services (IIS) is required for some site system roles. If you have selected to install a site system role requiring IIS, and the IIS service is not running, this rule will fail.

IIS Configuration

(WebDAV installed)

Failure

Verifies that Web-based Distributed Authoring and Versioning (WebDAV) is installed.

Web-based Distributed Authoring and Versioning (WebDAV) is required for the management point and distribution point site system roles. If you have selected to install a site role requiring WebDAV, and it is not installed, this rule will fail.

IIS Configuration

(WebDAV enabled)

Failure

Verifies that Web-based Distributed Authoring and Versioning (WebDAV) is enabled.

Web-based Distributed Authoring and Versioning (WebDAV) is required for the management point and distribution point site system roles. If you have selected to install a site role requiring WebDAV, and it is not enabled, this rule will fail.

IIS Configuration

(WWW Service installed)

Failure

Verifies that the World Wide Web (WWW) Publishing Service is installed.

The WWW Service is a core component of IIS and is required to allow Configuration Manager clients to communicate with management points and BITS-enabled distribution points.

Management Point NLB Configuration

Warning

Verifies that the management point is not configured as part of a Network Load Balancing (NLB) cluster.

To enable Configuration Manager client approval when the default management point is configured as an NLB cluster, a Service Principal Name (SPN) must be registered in Active Directory Domain Services to enable Kerberos authentication.

Microsoft Management Console (MMC) version

Failure

Verifies that Microsoft Management Console (MMC) version 3.0 or later is installed.

MMC 3.0 is required to run the Configuration Manager console and must be installed before primary site or Configuration Manager console installations or upgrades. MMC 3.0 is available for download at: http://go.microsoft.com/fwlink/?LinkID=55423.

Microsoft XML Core Services 6.0 (MSXML60)

Failure

Verifies that the Microsoft Core XML Services (MSXML) version 6.0 or later libraries are installed.

MSXML 6.0 or later libraries are required for Configuration Manager console and site server installations. MSXML 6.0 is available for download at http://go.microsoft.com/fwlink/?LinkId=215744 in the Microsoft Download Center.

Minimum .NET Framework version

Failure

Verifies that the Microsoft .NET Framework version 2.0 or later is installed.

The Microsoft .NET 2.0 framework or later is required for Configuration Manager site server installations. The Microsoft.NET Framework 2.0 is available for download at: http://go.microsoft.com/fwlink/?LinkID=56407

Schema extensions

Warning

Determines if the Active Directory Domain Services schema has been extended, and if extended, what version of the schema extensions were used to extend it.

Configuration Manager Active Directory schema extensions are not required, for site server installation, but are recommended to fully support the use of all Configuration Manager features.

Secure key exchange

Warning

Verifies that the site to be upgraded is configured to require secure key exchange.

By default, Configuration Manager sites require secure key exchange. It is recommended that you enable secure key exchange on sites to be upgraded before beginning the upgrade process.

Security rights

(Class Security Rights)

Warning

Verifies that any of the user names specified for Class Security Rights are less than 350 bytes long.

Class Security Rights user names must be less than 350 bytes long for a primary site upgrade to succeed.

Security rights

(Instance Security Rights)

Warning

Verifies that any of the user names specified for Instance Security Rights are less than 350 bytes long.

Instance Security Rights user names must be less than 350 bytes long for a primary site upgrade to succeed.

Short file name (8.3) support

(Site system)

Failure

Verifies that short file name support (8.3) is enabled on the site system computer.

Configuration Manager Setup requires that short file name (8.3) support is enabled on site system computers.

More information about enabling short file name (8.3) support is available at http://go.microsoft.com/fwlink/?LinkId=106183.

Site control file processing backlog

Warning

Verifies that site control file changes are being processed in a timely fashion.

To ensure that data is not lost during the upgrade process, site control file changes should be being processed in a timely fashion. If this test does not pass, it could indicate that a component has stopped, has stopped processing data, or is unable to keep up with incoming traffic.

Site security mode

Failure

Verifies that the SMS 2003 site to be upgraded, and all of its direct child sites, is configured for advanced security.

Configuration Manager sites have only one security mode. That mode is equivalent to SMS 2003 advanced security mode. All SMS 2003 sites to be upgraded should be functioning in advanced security mode before beginning the upgrade process.

SMS 2003 Feature Packs (Inventory Tool for Custom Updates)

Failure

Verifies that the SMS 2003 Inventory Tool for Custom Updates Feature Pack is not installed.

All SMS 2003 feature packs must be uninstalled before upgrading SMS 2003 sites to Configuration Manager.

SMS 2003 Feature Packs (Inventory Tool for Dell Updates)

Failure

Verifies that the SMS 2003 Inventory Tool for Dell Updates Feature Pack is not installed.

All SMS 2003 feature packs must be uninstalled before upgrading SMS 2003 sites to Configuration Manager.

SMS 2003 Feature Packs (SMS Inventory Tool for HP ProLiant and Integrity)

Failure

Verifies that the SMS 2003 SMS Inventory Tool for HP ProLiant and Integrity Feature Pack is not installed.

All SMS 2003 feature packs must be uninstalled before upgrading SMS 2003 sites to Configuration Manager.

SMS 2003 Feature Packs (IBM Systems Update Tool for Microsoft SMS)

Failure

Verifies that the SMS 2003 IBM Systems Update Tool for Microsoft SMS Feature Pack is not installed.

All SMS 2003 feature packs must be uninstalled before upgrading SMS 2003 sites to Configuration Manager.

SMS 2003 Feature Packs (Operating System Deployment)

Failure

Verifies that the SMS 2003 Operating System Deployment Feature Pack is not installed.

All SMS 2003 feature packs must be uninstalled before upgrading SMS 2003 sites to Configuration Manager.

SMS 2003 Feature Packs (SMS Device Management)

Failure

Verifies that the SMS 2003 SMS Device Management Feature Pack is not installed.

All SMS 2003 feature packs must be uninstalled before upgrading SMS 2003 sites to Configuration Manager.

Software distribution package hash

Warning

Verifies that the hash value for software distribution package files is not blank or MD5 which is no longer supported

Configuration Manager clients will not download and run package files that are not properly signed. If this rule does not pass, you should update distribution points that host affected package source files to create or update the package security hash before proceeding with the upgrade process.

Software updates

(KB911897)

Warning

Verifies that the software update associated with KB911897 has been installed.

An SMB file copy issue may occur if you have installed Internet Protocol version 6 (IPv6) on a computer running Windows Server 2003 SP1. More information about this update is available at: http://go.microsoft.com/fwlink/?LinkId=88863

noteNote
You do not have to restart the computer after you apply this update.

Software updates

(KB913538)

Warning

Verifies that the software update associated with KB913538 has been installed.

Configuration Manager site systems and clients may encounter WMI enumeration errors without this update. This update applies to Windows Server 2003 and Windows XP computers. More information about this update is available at: http://go.microsoft.com/fwlink/?LinkId=88864

noteNote
You must restart the computer after you apply this update.

Software updates

(KB914389)

Warning

Verifies that the software update associated with KB914389 has been installed.

This software update addresses several Server Message Block (SMB) vulnerabilities and should be applied before beginning Configuration Manager Setup. More information about this update is available at: http://go.microsoft.com/fwlink/?LinkId=79239

noteNote
You must restart the computer after you apply this update.

Software updates

(KB925335)

Warning

Verifies that the software update associated with KB925335 has been installed.

This update should only be applied to SQL Server 2005 SP1 database servers experiencing a specific error and is available by contacting Microsoft Online Customer Services. More information about this update is available at: http://go.microsoft.com/fwlink/?LinkId=88865

noteNote
You do not have to restart the computer after you apply this update.

Software updates

(KB925903)

Warning

Verifies that the software update associated with KB925903 has been installed.

Replication of large files across slow network links may result if this update is not applied to computers running Windows Server 2003 SP1. More information about this update is available at: http://go.microsoft.com/fwlink/?LinkId=88866

noteNote
You must restart the computer after you apply this update.

Software updates

(KB932303)

Warning

Verifies that the software update associated with KB932303 has been installed.

The WMI service may stop responding on Configuration Manager site systems with the .NET 2.0 framework installed. This update should only be applied to computers experiencing a specific error and is available by contacting Microsoft Online Customer Services. More information about this update is available at:

http://go.microsoft.com/fwlink/?LinkId=93927

noteNote
You do not have to restart the computer after you apply this update.

Software updates

(KB940848)

Warning

Verifies that the software update associated with KB940848 has been installed.

A hotfix rollup package is available for Microsoft Management Console (MMC) in Windows Server 2003 that resolves an issue that can cause the MMC snap-in to exit unexpectedly or repairs drag and drop functionality. More information about this update is available at: http://go.microsoft.com/fwlink/?LinkId=98349.

noteNote
You must restart the computer after you apply this update.

Software updates

(KB941132)

Warning

Verifies that the software update associated with KB941132 has been installed.

This update resolves an exception error on Configuration Manager site systems with the .NET 2.0 framework installed using 64-bit processors. More information about this update is available at: http://go.microsoft.com/fwlink/?LinkId=98350

noteNote
You do not have to restart the computer after you apply this update.

SQL Server

(Database collation)

Failure

Verifies that the SQL Server database collation settings of the tempdb database and site database to be upgraded are the same.

Configuration Manager requires that the SQL Server database collation settings of the tempdb database and site database are the same for daily site database operations.

SQL Server

(Replication objects)

Failure

Verifies that the site database is not configured for replication and checks for replicated objects in the database.

Site databases cannot be upgraded when they are configured for replication. Before beginning the upgrade process, you should disable SQL Server replication if it is enabled.

SQL Server

(Security mode)

Warning

Verifies that SQL Server is configured for Windows authentication security.

It is recommended to configure the SQL Server that will host the Configuration Manager site database to operate using Windows authentication security.

SQL Server

(SQL Server version)

Failure

Verifies that the version of Microsoft SQL Server installed on the computer selected to host the site database meets the minimum requirement of SQL Server 2005 SP2.

Configuration Manager sites require SQL Server 2005 SP2 for site database operations to succeed.

SQL Server (Sysadmin rights)

Failure

Verifies that the user account running Configuration Manager Setup has been granted sysadmin SQL Server role permissions on the SQL Server instance targeted for site database installation. SQL Server sysadmin role permissions are required for creating the site database and configure necessary database role and login permissions for Configuration Manager sites.

A SQL Server best practice is to remove the Builtin\Administrators group from the sysadmin role on installed SQL Server instances. If the Builtin\Administrators group has been removed from the sysadmin role, the user account running Configuration Manager Setup must be granted sysadmin role permissions for setup to succeed.

Unsupported client operating system version

Warning

Verifies that all of the clients assigned to the site to be upgraded meet the minimum operating system requirement of Windows 2000 Professional SP4 or later.

Configuration Manager clients are only supported on Windows 2000 SP4 or later operating systems.

Unsupported Configuration Manager console  operating system

Failure

Verifies that the computer specified for Configuration Manager console installation is running at least Windows XP Professional SP2.

Configuration Manager consoles can only be installed on systems running Windows XP Professional SP2 or later.

Unsupported site server operating system version for setup

Failure

Verifies that the site server operating system meets the minimum requirement of Windows Server 2003 SP1 for site server installation.

Configuration Manager site systems can only be installed on systems running Windows Server 2003 SP1 or later.

Unsupported site server operating system version for upgrade

Failure

Verifies that the site server to be upgraded meets the minimum operating system requirement of Windows Server 2003 SP1 for site server installation.

Configuration Manager site systems can only be installed on systems running Windows Server 2003 SP1 or later.

Unsupported SMS database version

Failure

Verifies that the site database version to be upgraded is at least SMS 2003 SP2.

For the site database upgrade to succeed, the database version must be SMS 2003 SP2 or later.

WSUS client installation package version

Warning

Verifies that the client installation package version published to WSUS is correct.

noteNote
This prerequisite check rule is not run during Configuration Manager 2007 SP1 Setup.

 

WSUS SDK on site server

Warning

Determines if the Windows Server Update Services (WSUS) administrator console is installed on the site server.

Configuration Manager software update points require Windows Server Update Services (WSUS) version 3.0 or later.

Configuration Manager 2007 SP1 Prerequisite Check Rule Descriptions

The prerequisite check rule name, severity, description, and details for additional setup prerequisite checks included in Configuration Manager 2007 SP1 Setup are listed in the following table.

 

Prerequisite Check Rule Severity Rule Description Rule Details

SMS Provider communication

Failure

Verifies that the SMS Provider computer can communicate successfully with the site database computer.

Successful communication between the SMS Provider computer and the site database computer is required for site operations. A failure in this required communication can occur when the site database server is offline or if a valid SPN has not been registered in Active Directory Domain Services for the SQL Server instance hosting the site database. For more information about specifying an SPN for the SQL Server instance hosting the site database, see How to Configure an SPN for SQL Server Site Database Servers.

Installed version of WAIK

Failure

Verifies that the correct version of the Windows Automated Installation Kit (WAIK) is installed on the SMS Provider computer for the site.

Configuration Manager 2007 SP1 sites require that the Windows Automated Installation Kit (AIK) version 1.1 or higher is installed on the SMS Provider computer for the site. To resolve this error, uninstall the Windows AIK from the SMS Provider computer, restart the SMS Provider computer, and run Setup again.

WSUS 3.0 SP1 SDK installed on site server

Failure

Verifies that the Windows Server Update Services (WSUS) administrator console installed on the site server is at the WSUS 3.0 SP1 level.

If the WSUS administration console is installed on the primary site server computer, this check verifies that the WSUS configuration manager console installed is at the WSUS 3.0 SP1 level. Configuration Manager 2007 SP1 software update points require Windows Server Update Services (WSUS) version 3.0 SP1 or later. WSUS 3.0 SP1 is available for download at http://go.microsoft.com/fwlink/?LinkId=115678.

FQDN specified for site systems

Warning

Verifies that an FQDN is specified for site systems during site upgrade to Configuration Manager 2007 SP1.

During site upgrades to Configuration Manager 2007 SP1, installed site systems are checked to ensure that an FQDN has been specified. Not specifying an FQDN for site systems in mixed mode sites might prevent cross-domain client auto approval processes. When mixed mode sites are migrated to native mode, not specifying FQDN for site systems might cause client to management point communication errors.

Windows Server 2003–based schannel hotfix

Warning

Determines if the Windows Server 2003–based schannel hotfix is installed on the site server.

Without this update, a Windows Server 2003–based computer cannot make a Secure Sockets Layer (SSL) connection or a Transport Layer Security (TLS) connection to the out-of-band interface on an Intel Active Management Technology (AMT)–enabled computer. For more information about this update, see http://go.microsoft.com/fwlink/?LinkId=116110.

noteNote
You must restart the computer after you apply this update.

Windows Remote Management (WinRM) v1.1

Warning

Verifies that Windows Remote Management (WinRM) version 1.1 or later is installed.

This update adds a new feature to Windows Remote Management (WinRM) for Windows Server 2003 and Windows XP Professional. This update also updates the version of WinRM that is included with Windows Server 2003 R2. WinRM improves hardware management in a network environment in which various devices run various operating systems. More information about this update is available at: http://go.microsoft.com/fwlink/?LinkId=116108.

noteNote
You do not need to restart the computer after you apply this update unless it is applied to a Windows Server 2003 R2 computer.

Microsoft Remote Differential Compression (RDC) library registered

Error

Verifies that the Microsoft Remote Differential Compression (RDC) library is registered on the computer specified for Configuration Manager site server installation.

Site servers and branch distribution points require Remote Differential Compression (RDC) to generate package signatures and perform signature comparison. RDC is not installed by default on computers running Windows Server 2008 and is not installed automatically during Configuration Manager Setup. For information about installing RDC on Windows Server 2008 computers, see How to Configure Windows Server 2008 for Site Systems.

Share Name in Package

Warning

Verifies that the # character has not been used in software distribution package share names.

The # character is not a valid character for software distribution package share names and is not supported as a virtual directory share name character by IIS 7.0 included with Windows Server 2008.

Share Name in Distribution Point

Warning

Verifies that the # character has not been used in software distribution point share names.

The # character is not a valid character for software distribution point share names and is not supported as a virtual directory share name character by IIS 7.0 included with Windows Server 2008.

See Also

For additional information, see Configuration Manager 2007 Information and Support.
To contact the documentation team, email SMSdocs@microsoft.com.
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