Inside Track Library
1 – 18 of 486 results
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Deploying our new ‘game changing’ Interpreter agent in our meetings at Microsoft
The new Interpreter agent in Microsoft Teams meetings is transforming the lives of our employees who must speak a second language at work. We in Microsoft Digital, our internal IT organization, have enabled Interpreter across Microsoft, providing our employees with…
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Rethinking device management internally at Microsoft with AI
This story reflects updated guidance from Microsoft Digital—it was first published in 2024. At Microsoft, we’re leaning on AI to enhance our internal device management strategy. AI is helping us to simplify and improve the experience our employees have with…
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Reflecting on 50 years of IT at Microsoft: Five key lessons and insights on the future
As Microsoft celebrates its 50th anniversary, it’s a fitting time to reflect on the transformative journey of Microsoft Digital, our team that’s been responsible for powering, protecting, and transforming the digital employee experience across devices, applications, and hybrid infrastructure at…
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Transforming meetings: How we’re using the new Microsoft 365 Copilot-powered Facilitator feature at Microsoft
Our employees are using the new Microsoft 365 Copilot-powered Facilitator feature in Microsoft Teams, and it’s helping them do a lot more in meetings. Currently available to some of our employees as part of a ringed-deployment, Facilitator does the stuff…
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Unlocking knowledge through intelligence: Lessons learned using SharePoint agents at Microsoft
For countless organizations around the world, Microsoft SharePoint is the go-to solution for managing authoritative business content and collaborating on projects. With the launch of Microsoft 365 Copilot and the ability to extend its impact through agents, we saw an…
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Customer questions answered: Should I use Copilot Studio or Azure AI Foundry to build my agent?
Editor’s note: This story was created with the help of artificial intelligence. To learn more about how Inside Track is using the power of generative AI to augment our human staff, see our story, Reimagining content creation with our Azure…
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How our employees are extending enterprise AI with custom retrieval agents
Employees who are using Microsoft 365 Copilot to transform the way they work now have a new tool to help them even more—the agent. At Microsoft, we’re deploying a spectrum of agents to fulfill different needs, from acting as knowledge…
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Taking back time: Evolving how we use Microsoft 365 Copilot Chat at Microsoft
When we deployed Microsoft 365 Copilot internally at Microsoft, we thought it would save time for our employees and vendors, and it has, especially with the help of Copilot Chat. With a Microsoft 365 Copilot subscription, Copilot Chat becomes more…
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Boosting network performance at Microsoft with real-time telemetry and performance visualization
For the network engineers who keep Microsoft connected across thousands of devices at more than 800 sites around the world, time is always of the essence. They need to monitor network performance, identify outages, and keep devices running smoothly. Otherwise,…
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Digitally transforming Microsoft: Our IT journey
The digital transformation of Microsoft spans the entire personal computing revolution, from the days of DOS and early Windows desktops, through our journey to the Azure cloud, to our modern engineering era highlighted by the rise of AI. The company…
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Boosting efficiency with SharePoint agents: How our Microsoft legal team is helping clients find answers faster
We all know the frustration of searching for answers we can’t find, and legal professionals often spend too much time answering the same questions repeatedly. To address these challenges, knowledge must be captured, presented, and made accessible so that individuals…
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Community with purpose: Deploying Viva Engage at Microsoft in three chapters
Microsoft Viva Engage: A powerful business transformation tool Leading change through community engagement Engage with our experts! Customers or Microsoft account team representatives from Fortune 500 companies are welcome to request a virtual engagement on this topic with experts from our Microsoft…
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Reimagining content creation with our Azure AI-powered Inside Track story bot
Engage with our experts! Customers or Microsoft account team representatives from Fortune 500 companies are welcome to request a virtual engagement on this topic with experts from our Microsoft Digital team. In Microsoft Digital, the company’s IT organization, innovation is the fuel…
