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Welcome to an insider's view of the Microsoft enterprise IT environment. Here you'll find our latest content on Microsoft IT's best practices and lessons learned as we plan for, develop, deploy, and manage Microsoft products in our own global enterprise. Content is added regularly, so be sure to check back often to see what's new, or subscribe to our RSS feed to receive alerts when new content is posted.

  • Microsoft Dynamics provides retail solutions for Microsoft Store
    Microsoft Dynamics helps Microsoft Store thrive in the new retail reality by delivering a consistent, compelling customer experience across multiple channels that’s designed to build lasting relationships, all while providing agility for the business to easily scale to support growth.
    Published: August 29, 2014

  • Microsoft IT Institute Best Practice Experience: SharePoint At Microsoft
    This session covers “How Microsoft Does IT” and implements SharePoint globally to support Microsoft’s 220,000 internal users. Specifically, this session provides insight into the best practices Microsoft has employed in planning, designing, deploying, and operating SharePoint as a strategic collaboration platform.
    Published: August 27, 2014

  • Microsoft IT Institute Best Practice Experience: Dynamics CRM At Microsoft
    This session covers “How Microsoft Does IT” and provides insight into how Microsoft is using solutions based on Dynamics CRM to support Microsoft’s 220,000 internal users. Participants will learn the best practices Microsoft has created and employed in designing, developing, deploying, and operating Dynamics CRM service solutions through case studies and demos.
    Published: August 27, 2014

  • Microsoft IT Institute Best Practice Experience: Dynamics AX at Microsoft
    This session covers “How Microsoft Does IT” and provides insight into how Microsoft is using solutions based on Dynamics AX to support Microsoft’s 220,000 internal users. Participants will learn the best practices Microsoft has created and employed in designing, developing, deploying, and operating Dynamics AX service solutions through case studies and demos.
    Published: August 27, 2014

  • Microsoft IT Institute Best Practice Experience: SAP At Microsoft
    This session covers “How Microsoft Does IT” and implements SAP on the Microsoft enterprise platform using SQL, SharePoint, and Windows Server to support the SAP global environment for Microsoft’s 220,000 internal users. Specifically, this session provides insight into the best practices Microsoft has employed in planning, designing, deploying, and operating SAP to run our global enterprise business.
    Published: August 27, 2014

  • Microsoft IT Institute Best Practice Experience: Lync at Microsoft
    This session covers “How Microsoft Does IT” and provides insight into how Microsoft deploys and manages Lync and conferencing solutions to support Microsoft’s 220,000+ internal users. Participants will learn the best practices Microsoft has created and employed in designing, developing, deploying, and operating Lync, and Enterprise Voice for our global environment.
    Published: August 27, 2014

  • Microsoft IT Institute Best Practice Experience: The Cloud at Microsoft
    This Best Practice Experience Course covers “How Microsoft Does IT” and provides insight into how Microsoft is moving to the Cloud to support Microsoft’s 220,000 internal users. Participants will learn the best practices Microsoft has created and employed in designing, developing, deploying, and operating in the cloud for our global environment.
    Published: August 27, 2014

  • Building a Modern Role Guide App to Manage Training and Compliance
    Role Guide is an immersive modern app and seamless learning experience for Microsoft employees that helps HR target the right training courses to the right audience.
    Published: August 25, 2014

  • BI Solutions in the Service Delivery Organization of Microsoft
    Microsoft IT improves productivity, governance, security, and compliance by incorporating Business Intelligence solutions into Microsoft IT Solution Delivery organization. With Tom McCleery and Brad Sutton.
    Published: August 19, 2014

  • Creating a Self Service Model for BI@Microsoft
    Hear how IT created their data governance, federation and self-service BI model at Microsoft. With Kirkland Barrett and Brad Sutton.
    Published: August 19, 2014

  • SQL Server 2014 First and Best Efforts
    How Microsoft IT planned and deployed SQL Server 2014. With Justin Lane and Brad Sutton
    Published: August 19, 2014

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