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DPM 2007 Error Code Catalog

Updated: December 1, 2009

Applies To: System Center Data Protection Manager 2007

DPM error codes are generated by a state or action, and display a message that provides information or notifies you of a problem. When appropriate, the error message includes a recommended action.

Some error messages refer you to the DPM Operations Guide. For more information on resolving those errors, see the DPM Troubleshooting Guide (http://go.microsoft.com/fwlink/?LinkId=66740).

User interface messages that are merely informational or instructional have been removed from this catalog. For example, the message associated with error code 321, “The selected servers will reboot immediately after the agents have been installed. Are you sure that you want to install agents on these servers?” is not listed in this catalog.

Some error messages contain placeholder text, such as <specified server>. The placeholder text indicates a value that DPM provides in the actual error message.

Error Messages

 

Error Codes Error Messages Recommended Action

7

Unable to connect to the Active Directory Domain Services database.

Make sure that the DPM server is a member of a domain and that a domain controller is running. Also verify that there is network connectivity between the DPM server and the domain controller.

11

DPM cannot browse <server name> because the host is unreachable.

1) Verify that <server name> is online and remotely accessible from the DPM server.

2) If a firewall is enabled on <server name>, verify that it is not blocking requests from the DPM server.

12

DPM cannot browse <server name> because access was denied.

Verify that the computer running DPM has DCOM launch and access permissions for <server name>, and that the system time on the DPM server and <server name> is synchronized with the system time on the domain controller.

13

DPM cannot browse <server name> because the protection agent is not responding.

 

14

DPM cannot browse <server name> because of a communication error between DPM and the protection agent on the computer

To troubleshoot this error:

1) Verify that <server name> is remotely accessible from the DPM server.

2) If a firewall is enabled on <server name>, verify that it is not blocking requests from the DPM server.

3) Restart the DPM Protection Agent (DPMRA) service on <server name>. If the service fails to start, reinstall the protection agent.

15

DPM cannot browse <server name> because a protection agent is not installed on <server name> or the computer is restarting.

To install a protection agent on <server name>, in the Management task area, on the Agents tab, click Install in the Actions pane.

16

DPM cannot access the path <file name> because part of the path has been deleted or renamed.

Check the path and enter it again.

30

DPM cannot contact <server name> until you complete the protection agent installation by restarting the computer.

Restart <server name> and then try the operation again.

31

DPM cannot browse <server name> because the host is unreachable.

1) Make sure that <server name> is online and remotely accessible from the DPM server.

2) If a firewall is enabled on <server name>, make sure that it is not blocking requests from the DPM server.

32

DPM cannot browse <server name> because access is denied.

On the Agents tab in the Management task area, check the status of the agent. Also, verify that the system times on the DPM server and the protected computer are synchronized with the system time on the domain controller.

33

DPM cannot browse <server name> because the agent is not responding.

If you just installed an agent on <server name>, the computer might be restarting. Wait a few minutes after Windows starts for the agent to become available. Otherwise, troubleshoot the problem as follows:

1) Check recent records from the DPMRA source in the Application Event Log on <server name> to find out why the agent failed to respond.

2) Make sure that the DPM server is remotely accessible from <server name>.

3) If a firewall is enabled on the DPM server, make sure that it is not blocking requests from <server name>.

4) Restart the DPM Protection Agent service on <server name>. If the service fails to start, re-install the protection agent.

34

DPM cannot browse <server name> because of a communication error with the agent.

If you just installed an agent on <server name>, the server might be restarting. Wait a few minutes after Windows starts for the agent to become available. Otherwise, troubleshoot the problem as follows:

1) Make sure that <server name> is remotely accessible from the DPM server.

2) If a firewall is enabled on <server name>, make sure that it is not blocking requests from the DPM server.

3) Restart the DPM Protection Agent service on <server name>. If the service fails to start, re-install the protection agent.

35

DPM cannot browse <server name>, either because no agent is installed on <server name> or because the computer is rebooting.

To install a protection agent on <server name>, in the Management task area, on the Agents tab, click Install in the Actions pane.

36

DPM cannot access the path <file name> because part of the path has been deleted or renamed.

Check the path and enter it again.

37

DPM cannot access <file name> because an element has been exclusively locked by another process.

Try the selection later or check to see if the object is locked by another process.

38

DPM cannot protect <file name>. The Recycle Bin, the System Volume Information folder, non-NTFS volumes, DFS links, CDs, Quorum Disk (for cluster) and other removable media cannot be protected.

 

39

DPM failed to access the path <file name>.

Verify that the path can be accessed successfully by using Windows Explorer.

41

DPM failed to communicate with <server name> because the computer is unreachable.

1) Make sure that <server name> is online and remotely accessible from the DPM server.

2) If a firewall is enabled on <server name>, make sure that it is not blocking requests from the DPM server.

3) If you are using backup LAN, make sure that the backup LAN settings are valid.

42

DPM failed to communicate with the protection agent on <server name> because access is denied.

1) Verify that the DPM server has DCOM launch and access permissions for <server name> and that the system time on the DPM server and the protected computer is synchronized with the system time on the domain controller.

2) If this computer does not need to be protected any more, you may want to remove the record for this computer from the database. To remove the record, in the Management task area, on the Agents tab, select the computer name. In the Details pane, click Remove Record.

3) Check to see that your domain controller can be reached from the DPM server and the protected computer.

4) If you are still facing communication issues between DPM and the protected computer, review the event log on the DPM server and the protected computer for events related to communication issues.

43

DPM failed to communicate with the protection agent on <server name> because the agent is not responding.

1) Check recent records from the DPMRA source in the Application Event Log on <server name> to find out why the agent failed to respond.

2) Make sure that the DPM server is remotely accessible from <server name>.

3) If a firewall is enabled on the DPM server, make sure that it is not blocking requests from <server name>.

4) Restart the DPM Protection Agent service on <server name>. If the service fails to start, re-install the protection agent.

45

DPM failed to communicate with the protection agent on <server name> because the agent is not installed or the computer is rebooting.

To install a protection agent on <server name>, in the Management task area, on the Agents tab, click Install in the Actions pane. If the computer is in the process of restarting, allow some time for the computer to come online.

46

DPM failed to perform the operation because too many objects have been selected. Select fewer objects and then retry this operation.

Select fewer objects. 1) If you are trying to protect a large number of data sources on a volume, consider protecting the whole volume instead of individual data sources.

2)If you are trying to recover a large number of folders or files from a volume, consider recovering the parent folder, or divide the recovery into multiple operations.

47

Some components of the protection agent on <protected server name> were not installed or configured properly.

1) Verify that the protected computer <protected server name> is not running an unsupported version of the operating system.

2) Consider restarting the computer <protected server name>. If the problem persists, uninstall the Microsoft System Center Data Protection Manager 2007 Protection Agent by using Add or Remove Programs on <protected server name>. Then, on the Agents tab of the Management task area, reinstall the protection agent on <protected server name>.

48

<Server name> needs to be restarted. This may be because the computer has not been restarted since the protection agent was installed.

1) Restart <server name>.

2) If you have any protected data on this computer, synchronize with consistency check after <server name> successfully reboots.

49

The protection agent timed out while trying to access the file <file name> for volume <protected server volume name> on <protected server name>.

1) Make sure that the file <file name> is accessible.

2) Synchronize with consistency check.

50

The DPM protection agent failed to perform a consistency check on file <file name> for volume <protected server volume name> on <protected server name>.

1) Make sure that the file <file name> is accessible.

2) Retry the consistency check operation.

51

Root directories were added to or removed from protection for volume <protected server volume name> on <protected server name>.

 

52

The DPM service was unable to communicate with the protection agent on <server name>.

Restart the DPM Replication Agent service on <server name>.

53

DPM failed to communicate with <server name> because of a communication error with the protection agent.

1) Make sure that <server name> is remotely accessible from the DPM server.

2) If a firewall is enabled on <server name>, make sure that it is not blocking requests from the DPM server.

3) Restart the DPM Replication Agent service on <server name>. If the service fails to start, re-install the protection agent.

55

The protected volume <volume name> on <server name> could not be accessed. The volume may have been removed or dismounted, or another process may be exclusively using it.

Make sure that volume <volume name> can be accessed, and then click the recommended action link below.

If a new volume <volume name> was created to replace a previously protected volume with the same name, and you want to protect the new volume, you must remove the original volume from its protection group, and then add the new volume to the protection group. You can retain the replica for future recoveries.

If you no longer want to protect any data sources on the computer, you can uninstall the protection agent from the computer. If the volume has been permanently removed or deleted, remove the volume from its protection group (optionally choosing to retain the replica for future recoveries) and inactivate the alert by clicking "Inactive alert" Otherwise, click the recommended action link below.

56

DPM failed to move data because it did not receive the completion status from the protection agent.

Retry the operation.

57

DPM cannot continue to protect the data on <protected server name> because there is not enough disk space available on one or more of its volumes.

1) Free up disk space on the protected computer. 2) Retry the operation.

58

DPM is out of disk space for the replica.

1) Allocate more disk space for the replica. For more information, see "How to modify disk allocation" in DPM Help.

2) Rerun failed operation by clicking the link below.

59

DPM was used to trigger the recovery for <data source type> <data source name> on <server name>. After this operation is complete, DPM must synchronize its replica with the data recovered on the protected computer in order to continue protection. The replica is being marked inconsistent to enable DPM to run a consistency check to synchronize the replica.

 

60

The protection agent on <server name> was temporarily unable to respond because it was in an unexpected state.

Retry the operation.

62

Cannot find the volume <volume name> on the computer running DPM.

Make sure that the storage pool disk is accessible. If it is not, reallocate disk space and then reprotect the data.

63

DPM cannot protect <file name> because there is no virtual name configured for the Resource Group to which the file belongs.

Make sure that the Resource Group has one virtual name configured. Also, check that dependencies between cluster resources are configured correctly.

64

Volume <volume name> is offline on the computer running DPM.

Please take the recommended action in Event Viewer on the DPM server.

77

The consistency check job failed due to an internal error.

Rerun the consistency check job.

78

DPM is unable to continue protection for data sources on the protected server <server name> since it has detected an incompatible filter installed on this server.

Refer to the KB article http://go.microsoft.com/fwlink/?LinkId=95132 for more details on resolving this error

91

The replica of <data source type> <data source name> on <server name> is not consistent with the protected data source.

 

92

Cannot access volume on the replica of <data source type> <data source name> on <server name>.

Stop protection of <data source name> and then reconfigure protection for this data source.

93

The replica of <data source type> <data source name> on <server name> is being created.

If the replica creation is scheduled for a later time, no action is required. If you have chosen to manually create the replica, copy the data and then synchronize with consistency check.

94

The data source <data source type> <data source name> on <server name> is no longer protected and DPM no longer has a replica for it. The replica was probably deleted because the ‘Stop Protection without retaining replica’ task was run on this data source.

No action is needed. Wait for DPM to update its database to reflect that this data source is no longer protected.

95

Job failed on replica of <data source name> on <server name> because of ongoing synchronization.

Cancel the ongoing operation, or wait for it to complete. Then retry the operation.

96

Job failure on replica of <data source name> on <server name> caused by ongoing replica creation.

Wait for the replica creation operation to complete. Then retry the job.

97

Job failure on replica of <data source name> on <server name> caused by ongoing consistency check.

Cancel the operation, or wait for it to complete. Then retry the job.

98

Operation failed on replica of <data source name> on <server name> since a recovery operation is currently in progress.

Cancel the operation, or wait for it to complete. Then retry the job.

99

Job failure on replica of <data source name> on <server name> caused by ongoing stop-protection job.

Cancel the operation, or wait for it to complete. Then retry the job.

100

Job failure on replica of <data source name> on <server name> caused by ongoing recovery point creation.

Cancel the operation, or wait for it to complete. Then retry the operation.

101

This job failed because the replica for this data source is being deallocated, probably because the ‘Stop Protection without retaining replica’ task was run on this data source.

No action is needed. Wait for DPM to update its database to reflect that this data source is no longer protected.

104

An unexpected error occurred during job execution.

Retry the operation.

107

The DPM protection agent is no longer tracking changes on <protected server volume name> on <protected server name>.

1) Check recent records from the FSRecord source in the System Event Log on <protected server name> to find out why the problem occurred.

2) Synchronize with consistency check.

109

The replica on the DPM server for <data source type> <data source name> on <server name> is inconsistent with the protected data source. Changes cannot be applied.

 

111

<Server name> has been restarted without being properly shut down.

 

112

Changes for <data source type> <data source name> on <server name> cannot be applied to <file name>.

 

113

Job failure for <data source type> <data source name> on <server name> caused by an ongoing conflicting operation on <server name>.

Cancel the ongoing operation, or wait for it to complete. Then retry the job.

114

Job failure on <data source name> on <server name> caused by ongoing backup operation.

Cancel the operation, or wait for it to complete. Then retry the operation.

115

Job failure on <data source name> on <server name> caused by ongoing recovery from tape operation.

Cancel the operation, or wait for it to complete. Then retry the operation.

116

Job failure on <server name> caused by other ongoing conflicting operations on that computer. Note that some applications do not allow parallel recovery and backup operations on the same data source.

Cancel the operations, or wait for them to complete. Then retry the operation

117

The synchronization job failed due to an internal error.

Create a valid recovery point on the primary DPM server and rerun the synchronization job.

To create a valid recovery point on the primary DPM server:

1) For SQL data, Exchange data or Windows SharePoint Services data, in the Protection task area, click 'Create recovery point', and select 'Express full backup on disk'.

2) For other types of data, in the Protection task area, click 'Create recovery point', and select 'Create a recovery point after synchronizing.

118

The selected data cannot be recovered to the DPM server <server name> because the replica is not in "replica creation pending" state.

Ensure that the replica is in "replica creation pending" state before recovering. For details on recovering a DPM server, refer to the DPM 2007 Operations Guide.

130

You cannot add more recovery points because the maximum number of recovery points for the entire retention range is <maximum limit> .

To increase the recovery points per day, you must either decrease the retention range or select fewer days of week.

131

File name extensions must begin with a '.' and cannot contain any of the following characters: /, \, :, *, ?, ", <, >, |

 

132

Please remove duplicate file name extensions.

 

133

You cannot choose this recovery point because the time difference between it and a previous recovery point is less than your synchronization frequency.

Specified synchronization frequency: <value entered>

Choose a recovery point that has a time difference with a previous recovery point that is equal to or greater than the specified synchronization frequency.

135

Cannot protect this folder because data on other mount points of this volume have been selected for protection.

 

136

Unable to create protection group because no disks or tape libraries available.

Configure a tape library or add a disk to the storage pool.

137

The protection group name entered already exists.

Enter a different name.

138

The target path <object name> is located on the system volume. If you use DPM to protect data on this volume, you cannot restore operating system files or system state from this protection group member. To protect this computer's system state, select the system state as a member of a protection group.

 

140

The network bandwidth usage throttling rate must be between 1 and 10000 Mbps.

Enter a number between 1 and 10000.

141

Cannot perform <input parameter tag> because the replica is not idle.

Wait for the ongoing job to complete or cancel the job in the Monitoring task area.

143

If you use DPM to protect data on NETLOGON or SYSVOL shares on a domain controller, restoring the data using DPM will corrupt the domain controller's copy of the Active Directory Domain Services database.

 

144

The backup frequency for long-term protection needs to be equal to or greater than the backup frequency for short-term protection.

Backup frequency for short-term protection: <input parameter tag>.

Select a backup frequency that is equal to or greater than <input parameter tag>.

145

You cannot reduce the express full backup schedule because this would affect the long-term recovery goals of this protection group.

Before you can reduce the express full backup schedule of this protection group, you must modify the protection group properties to specify a backup frequency that is equal to or greater than weekly.

146

The specified protection group name is not valid. A protection group name must be between 1 and 64 characters, with at least one alphabet letter. Please enter a valid name.

 

147

To view the protected computers, you need to enable protection of these computers.

To enable protection, on the Agent tab in the Management task area, select the DPM server, and then in the Details pane, click Modify.

 

148

You have chosen to protect replicas on another DPM server (primary DPM server).

We recommend that you protect the database (DPMDB) of the primary DPM server along with the replicas.

Without protecting DPMDB, you will not be able to recover the replicas of the primary DPM server in case of a disaster where the DPM database and the replicas are lost.

If the primary DPM server database is protected, click OK to continue to the next step.

 

149

You have specified the change journal size on volume <volume name> for <server name> to be set to <value entered>. However, this is greater than the available space on the selected computer.

Free space on the volume on the protected computer and retry the task

150

You have selected replicas on another DPM server (primary DPM server) to protect.

File exclusions will not apply to any data protected on a primary DPM server. File exclusion will apply to all other protection group members.

 

152

DPM data source cannot be added to the protection group because of the existing settings.

Create a new protected group to add this data source.

 

156

The ability to add members to this protection group is temporarily disabled while initial synchronization of one or more members occurs.

Either cancel the initial synchronization jobs for the members or wait until they complete.

157

<data source name> cannot be added to protection because it is already a member of a protection group

 

158

<Value entered> is not a valid value. The maximum is <maximum size> <unit>.

 

159

<Value entered> is not a valid value. Use only digits and, optionally, a decimal point.

 

160

<Value entered> does not meet the minimum allocation value of <original calculated value> <unit>.

 

164

<Volume name> on <server name> does not meet the minimum size requirement of 1 GB.

Please remove the volume from selection.

168

The replicas for one or more of the volumes being protected are missing. This may be a result of one or more disks in the DPM storage pool being offline or the deletion of volumes created by DPM to store the replicas. You cannot modify disk allocation or configure protection for any members on these volumes until the replicas have been reallocated.

In the Protection task area, select protection group <protection group> and click Review Pending Members. Follow instructions to allocate disk space for protection.

169

Although you chose to retain the replica for this previously protected volume, the replica is now missing from the DPM server. Either the volume used to store the replica has been deleted from the storage pool, or the disk on which the replica was stored cannot be detected. You cannot protect this previously protected volume until you delete the record of this replica from DPM.

In the Protection task area, select the following member from <previously protected member's group name>: <list of protected members>, and click “Delete replica” in the Details pane.

171

There is insufficient space on the storage pool disks to allocate the replica and recovery point volumes

Add more disks to the storage pool by using the Disks tab in the Management task area, or reduce the specified allocations

172

The inputs are not valid for custom scheme.

 

173

You cannot protect the selected database now.

This database is already selected for protection as part of Windows SharePoint Services protection to which the database belongs.

If you want to protect only this database, then you have to remove the Windows SharePoint Services farm from protection.

 

174

You cannot protect the selected Windows SharePoint Services data now.

Some of the databases which are components of the Windows SharePoint Services farm have already been selected for protection.

If you want to protect this Windows SharePoint Services data, then you have to remove the databases from protection.

 

175

Existing volumes do not meet the size requirements for replica and recovery point volumes for <data source type> <data source name> on <server name>. Either use the DPM storage pool disks for protection or create volumes that are adequately sized. DPM will not use any volumes in which either operating system or DPM component are installed.

 

176

DPM failed to use the volume <volume label> to create the replica since it is not adequately sized. Volumes to be used for the replica should be greater than <minimum size> GB

 

177

DPM failed to use the volume <volume label> to create the recovery point volume since it is not adequately sized. Volumes to be used for storing the recovery points should be greater than <minimum size> GB

 

178

DPM failed to use volume <volume label> since this has already been selected to protect <data source type> <data source name> on <server name>

 

179

DPM cannot resize volumes <volume label> and <volume label> which are being used to protect <data source type> <data source name> on <server name> since these are custom volumes.

Use the Disk Management Console to resize your volumes

180

Failure to allocate disk space to the storage pool for storing the replica and the recovery points for <volume name> on <server name>. No protection will be initiated for <volume name> on <server name> until disk space has been allocated to the storage pool.

In the Protection task area, select protection group <protection group> and click Review Pending Members. Follow instructions to allocate disk space for protection.

181

DPM could not create <protection group> because of failed disk allocations.

Refer to the allocation errors listed below and try to create the protection group again.

182

Eseutil consistency check cannot be performed for this protection group, as eseutil.exe is not present on the DPM server.

Copy the following files from the Exchange server installation folder to "<folder path>" location on the DPM server:

Ese.dll

Eseutil.exe

Ensure that you do not copy the 64-bit version of eseutil.exe to a 32-bit DPM server. The 32-bit version of eseutil.exe can be obtained from the Exchange Server product disk.

You can also choose not to run Eseutil consistency check for this protection group, by deselecting the "Run Eseutil Consistency check" option. However, this is not recommended as it will not ensure the recoverability of the protected Exchange data.

183

Select a single item for creating a recovery point on disk. You have currently selected multiple items in the list view.

 

184

Cannot create recovery point for application data source because protection is stopped.

 

185

There was a failure during recovery point consolidation.

Check the Alerts tab in the Monitoring task area to locate this alert and fix the issue. Please retry recovery after that.

192

The requested operation could not be completed because the replica was in an inconsistent state.

Run consistency check and retry the operation.

195

Your changes cannot be applied because certain protection group properties have changed. The protection group properties could have changed due to either of the following:

Retry the operation.

199

DPM was unable to protect the members in the resource group <object name>. This resource group contains some resources that have dependencies which not present as part of this group.

1) Check your cluster configuration to ensure that shares and disks on which these shares reside are part of the same resource group

2) Check your cluster configuration to ensure that the application and the disks it requires are part of the same resource group.

200

DPM could not perform the requested action on the selected items.

This could be because the selected item or property associated with the items has undergone changes which prevent the action to be taken.

Retry the operation.

201

DPM failed to protect the SQL database <data source name> since this was part of the SharePoint Farm <referential data source name> which is either under active protection or has an inactive replica available.

To be able to directly protect this Sql database you could do either of the following:

1) Rename the database and then protect it.

2) Stop protection of the SharePoint Farm and remove the replica associated with this farm. Then protect this database.

202

DPM could not recover the requested data.

The selected recovery point is no longer available for recovery.

Select another recovery point.

203

Recovery failed because the data source files have been moved since this recovery point was created.

1. Choose a recovery point created after the move operation.

2. Choose a different recovery type.

204

Maximum allowed frequency is 5 years

 

205

No tape labels have been specified; you need to specify tape labels for the identification of tapes.

 

206

The specified retention range is invalid.

Specify a value for retention range which is equal to or less than 4158 weeks or 1188 months or 99 years.

 

207

An unexpected error occurred during a VSS operation.

Retry the operation.

208

No recovery point was created, either because synchronization has not occurred since the last recovery point was created, or because no changes were found during synchronization.

If synchronization has not occurred since the last recovery point was created, you can synchronize the replica with the protected data on the protected computer and then create a recovery point. For more information, see "How to synchronize a replica" and "How to create a recovery point" in DPM Help.

210

DPM was unable to create the recovery point due to a general failure in the Volume Shadow Copy service.

1) Make sure that the Volume Shadow Copy service is enabled on the DPM server. 2) Check recent records from the VolSnap source in the Application Event Log to find out why the problem occurred. 3) Retry the operation.

211

Cannot create a recovery point because another recovery point creation is in progress.

Wait for a few minutes and then retry the operation.

212

Cannot delete recovery point because it is in use for recovery.

Wait for all recovery jobs on the replica to complete and then retry the operation.

213

A recovery point was created and immediately deleted because of insufficient disk space.

Modify disk allocation to increase space allocation for the recovery point volume.

214

DPM does not have sufficient storage space available on the recovery point volume to create new recovery points.

Increase the disk allocation space for the recovery point volume, or delete old recovery points by using the Remove-RecoveryPoint cmdlet. For information about deleting recovery points, open DPM Management Shell and run "Get-Help Remove-RecoveryPoint -detailed".

If you are using custom replica and recovery point volumes, such as in the case of a SAN, you cannot modify the disk space allocated by using DPM. In these cases, identify the volume that corresponds to the recovery point volume for the data source in question from the "Modify Disk allocation" dialog box. Then, open Disk Management, right-click the custom volume, and then select "Extend Volume".

215

Cannot create a recovery point because of a transient problem.

1) Check recent records from the VolSnap source in the Application Event Log to find out why the problem occurred. 2) Retry the operation.

218

You must specify the e-mail addresses of the recipients to send notifications.

 

219

You must specify the SMTP server settings before you can subscribe to notifications.

On the Action menu, select Options. Select the SMTP Server tab to configure settings.

220

DPM cannot enable e-mail subscription for reports unless SMTP details are configured in the remote SQL Server Reporting Service installation. SMTP details need to be configured manually when an existing SQL Server 2005 is chosen to be used for DPM during DPM setup.

Enter the SMTP server name, SMTP port number, and SMTP “From” address manually in the SQL Server Reporting Service’s configuration file.

Configuration file path: <file name>

Server: <computer name>

The SMTP Server details on the SMTP Servers tab in the Options dialog enables only DPM alert notifications. For more details, see DPM Help.

 

221

<Username> does not have administrator privileges on the DPM Server.

Add the user to the Administrators group or specify different administrator and try again.

222

DPM cannot browse <server name> because access is denied.

On the Agents tab in the Management task area, check the status of the agent. Also, verify that the system times on the DPM server and the protected computer are synchronized with the system time on the domain controller.

223

DPM cannot browse <server name> because the agent is not responding.

1) Check recent records from the DPMRA source in the Application Event Log on <server name> to find out why the agent failed to respond.

2) Make sure that the DPM server is remotely accessible from <server name>.

3) If a firewall is enabled on the DPM server, make sure that it is not blocking requests from <server name>.

4) Restart the DPM Replication Agent service on <server name>. If the service fails to start, re-install the protection agent.

224

DPM cannot browse <server name> because of a communication error with the agent.

1) Make sure that <server name> is remotely accessible from the DPM server.

2) If a firewall is enabled on <server name>, make sure that it is not blocking requests from the DPM server.

3) Restart the DPM Replication Agent service on <server name>. If the service fails to start, re-install the protection agent.

225

DPM cannot browse <server name> either because no agent is installed on <server name> or because the computer is rebooting.

To install a protection agent on <server name>, in the Management task area, on the Agents tab, click Install in the Actions pane. If the computer is in the process of restarting, allow some time for the computer to come online.

227

DPM cannot access <file name> because the file or folder has been exclusively locked by another program.

Make sure that the item is not locked by another process.

229

DPM failed to access the path <file name>.

Verify that the path can be accessed successfully by using Windows Explorer.

232

Only <maximum list items in Browse view> of the items in <object name> can be displayed. Either select <object name> for recovery or use the Search tab to find specific items to recover.

 

233

You have specified the same library for both primary library and copy library.

The library you select as the primary library will read from the source tape and the library you select as the copy library will copy the data to tape.

Specify two different libraries or specify a multi-drive library as a primary library.

 

234

You have selected a library which does not contain the online recovery tapes. The library which contains online recovery tapes is shown as recommended.

If you do not select the recommended library, ensure that you transfer the recovery tapes to the selected library after you finish the recovery wizard.

 

235

No library is available for recovery to proceed.

From the Library tab in Management, click Rescan to bring libraries online.

236

DPM will look for your recovery tapes only in the selected library. Ensure that you load the tapes required for recovery to this selected library.

 

237

You have chosen to recover the 'Latest' recovery time.

For Exchange mailbox recovery, DPM supports only the "Previous point in time" recovery option.

For the selected mailbox, it is <recovery point in time>.

 

238

<Server name> cannot be used as a destination for recovery because it has not been restarted since the protection agent was installed.

Restart <server name> and then try the recovery operation again.

239

<Server name> is not protected. You can filter the list only by computers that have been protected.

 

241

The volume <volume name> on <server name> is not currently protected.

 

242

The share "<object name>" on <server name> is not currently protected.

Make sure that the share name and computer name are accurate.

245

You must specify the e-mail addresses of users whom you want to notify about this recovery operation.

In the Recipients box on the Recovery tab, type the e-mail addresses.

246

Recovery cannot be performed right now as some other conflicting job is running. Please go to Alerts tab in Monitoring task area for details.

Restart the recovery

247

<Input path> is not a valid network path. You must specify a path in the \\server\share format. No wildcards are allowed.

 

248

<Input path> is not a valid local path. You must specify a path such as d:\, d:\folder. No wildcards are allowed.

 

249

<Input name> is not a valid file or folder name. Make sure that the file name is correct and that the path is entered only in the appropriate Original location field.

 

255

The selected recovery point no longer exists.

 

265

DPM encountered an error while reading from the recovery point used for recovery. Either the recovery point no longer exists or, if you selected a share for recovery, the path to its contents is missing from the recovery point.

Recover the data from another recovery point.

267

The following computers do not meet the minimum software requirements for installing the DPM protection agent: <list of servers>.

Verify that Windows Server 2003 Service Pack 1 is installed on the selected computers. If the operating system has been recently updated, Active Directory updates may still be pending. Wait until the Active Directory updates are complete, and then try to install the protection agent again. The time needed for Active Directory updates depends on your Active Directory domain replication policy.

For more information about software requirements, see the DPM 2007 System Requirements.

270

The agent operation failed on <server name> because DPM could not communicate with the DPM protection agent. The computer may be protected by another DPM server, or the protection agent may have been uninstalled on the protected computer.

Check the following to troubleshoot this issue:

1) If the agent is no longer installed on the computer, remove the protected data sources on this computer from active protection. Then, remove the entry of this computer from the Agents tab in the Management task area.

2) If the agent is not installed on <server name>, run DpmAgentInstaller.exe with this DPM computer as a parameter. For more information, see the DPM Deployment Guide.

3) To attach the computer correctly to this DPM server, run the SetDpmServer tool on the computer. For more information, see Installing Protection Agents Manually (http://go.microsoft.com/fwlink/?LinkId=100443). If the computer is protected by another DPM server, or if the protection agent has been uninstalled, you can remove the record of the computer from this DPM server.

4) You can uninstall the DPM agent using Add or Remove Programs on the selected computer. Then remove the record of the computer on the Agent tab in the Management task area of DPM Administrator Console.

271

The user <username> does not have administrator access to the following items: <server name>

Remove the computers from the "Select Computers" page or provide credentials for an account that has administrator access to all of the selected computers.

272

Work hours are not valid. Specify valid work hours.

 

273

An Alias or Display name cannot be empty value or contain any of the following characters <input name>.

Specify valid names to search.

274

Unable to configure security settings for <server name> on the computer <computer name>.

Make sure that the password you have provided has administrator privileges on the target computer.

275

Unable to remove <server name> from the security group on <computer name>.

Make sure that the password you have provided has administrator privileges on the target computer.

276

A site, document, list or list-item cannot be empty or contain any of the following characters <input name>.

Please enter a valid value to search.

277

Could not connect to the Service Control Manager on <server name>.

1) Make sure that <server name> is online and remotely accessible from the DPM server.

2) If a firewall is enabled on <server name>, make sure that it is not blocking requests from the DPM server.

278

Unable to connect to the Active Directory Domain Services database.

Make sure that

1) Server is a member of a domain and that a domain controller is running.

2) There is network connectivity between the server and the domain controller.

3) "File and Printer sharing for Microsoft Networks" property is enabled in Local Area Connection.

291

The protection agent installation failed. The credentials you provided do not have administrator privileges on <server name>.

Verify that the credentials you provided have administrator privileges on <server name> and then try to reinstall the protection agent again.

292

You cannot uninstall protection agents from the protected computers until you remove all protected members on the associated computers from protection groups.

Remove all of the members that are associated with the following computers from protection groups before uninstalling the protection agents: <list of servers>

293

The protection agent operation failed. The credentials you provided do not belong to a valid domain user account.

Do the following to troubleshoot this issue:

1) Verify that the credentials you entered belong to a valid domain user account, and then retry the operation.

2 ) Verify that the domain controller is available and functioning properly.

294

The protection agent installation or upgrade succeeded. However, DPM could not remove the bootstrap service.

You must restart the protected computer <server name> before it can be protected.

295

DPM could not remove the Protection Agent Coordinator service from <server name>.

Use Add or Remove Programs in Control Panel to uninstall the DPM Agent Coordinator service on <server name>.

296

The protection agent is incompatible with the version of DPM that is installed on this computer. All subsequent protection and recovery tasks will fail on this computer until you update the protection agent.

1) Update the protection agent to a version compatible with the DPM server. From the DPM Administrator Console, open the Agents tab in the Management task area. Select the computer on which the protection agent is installed. Click Update from the Actions pane.

2) If a firewall is enabled on the computer, run DPMAgentInstaller [DPM Server Name] on protected computer. From DPM Management Shell, run the AttachProductServer.ps1 commandlet on DPM server to update the DPM configuration.

297

The protection agent is incompatible with the version of DPM that is installed on this computer. All subsequent protection and recovery tasks will fail on this computer until you reinstall the correct version of the protection agent.

Uninstall the protection agent from this computer and then reinstall the protection agent.

298

Recovery failed for <data source type> <data source name> on <server name>.

Recover to an alternate location or try recovering from another recovery point.

299

For <data source type> <data source name> on <server name>, the following items could not be recovered: <temporary list of files>.

Make sure that the file is not already present and in use on the destination computers and that there is sufficient disk space for the files.

300

The protection agent operation failed because it could not communicate with <server name>.

Do the following to troubleshoot this issue:

1) Verify that <server name> is online and remotely accessible from the DPM server.

2) If a firewall is enabled on <server name>, verify that it is not blocking requests from the DPM server.

3) Verify that Internet Protocol Security (IPsec) is configured on both the DPM server and the protected computer. If IPsec is only configured for one computer, turn off IPsec.

301

The protection agent upgrade failed because the protection agent is not installed on <server name>.

To upgrade the protection agent:

1) In DPM Administrator Console, in the Management task area, on the Agents tab, select the computer on which the protection agent is installed, and then in the Actions pane, click Uninstall to remove the protection agent record.

2) On the Agents tab, click Install to reinstall the agent on <server name>.

302

The protection agent operation failed because it could not access the protection agent on <server name>. <Server name> may be running DPM, or the DPM protection agent may have been installed by another DPM server.

Uninstall DPM or the DPM protection agent from <server name> and install the DPM protection agent again from the computer that you want to use to protect the computer.

303

The protection agent operation failed on <server name>.

Review the error details, take the appropriate action, and then retry the agent operation.

304

The protection agent operation failed because another agent operation was running on <server name>.

Wait for the protection agent operation on <server name> to finish, and then try reinstalling the protection agent again.

305

The agent operation failed because the operating system on <server name> is not supported.

Verify that the operating system is Windows Server 2003 Service Pack 1 (SP1) or later on the selected computers. If the operating system has been recently updated, Active Directory updates may be pending. In this case, wait until Active Directory is finished updating, and then try installing the protection agent again. The time required for Active Directory updates depends on your domain Active Directory replication policy.

For more information about software requirements, see the DPM 2007 System Requirements.

306

The protection agent installation failed because another version of the protection agent is already installed on <server name>.

Use Add or Remove Programs in Control Panel to uninstall the protection agent from <server name>, and then try reinstalling the protection agent.

307

The protection agent operation failed because DPM detected an unknown DPM protection agent on <server name>.

Use Add or Remove Programs in Control Panel to uninstall the protection agent from <server name>, then reinstall the protection agent and perform the operation again.

308

The protection agent operation failed because DPM could not communicate with the Protection Agent service on <server name>.

If you recently installed a protection agent on <server name>, the computer may be restarting. Wait a few minutes after restarting the computer for the protection agent to become available. If the problem persists, do the following:

1) Verify that <server name> is remotely accessible from the DPM server.

2) If a firewall is enabled on <server name>, verify that it is not blocking requests from the DPM server.

3) Restart the DPM Protection Agent service on <server name>. If the service fails to start, uninstall the protection agent by using Add or Remove Programs in Control Panel on <server name>. Then in the Management task area, on the Agents tab, in the Actions pane, click Install to reinstall the protection agent on <server name>.

309

The agent operation failed because the ADMIN$ share on <server name> does not exist.

Verify that the system root is shared as ADMIN$ on <server name>.

310

The agent operation failed because it could not access the ADMIN$ share on <server name>.

Verify that you have ADMIN$ share permissions on <server name>, and that the system time on the DPM server and <server name> is synchronized with the system time on the domain controller.

311

Due to changes to <server name>, the DPM protection agent is no longer properly installed.

In DPM Administrator Console, uninstall the DPM protection agent. In the Management task area, on the Agents tab, select the protection agent, and then in the Actions pane click Uninstall.

312

The agent operation failed because the DPM Agent Coordinator service is not responding.

Restart the DPM Agent Coordinator service on <server name>.

313

The agent operation failed because an error occurred while running the installation program on <server name>.

Review the log files on <server name>: [windir]\temp\msdpm*.log and take appropriate action. Retry the operation, and if the error persists, restart the computer and then retry the operation again.

314

The agent operation failed because an installation is already in progress on <server name>.

Wait for the installation to complete and then retry the agent operation.

315

The agent operation failed because server <server name> is part of a cluster. DPM does not support protection of clustered servers.

 

316

The protection agent operation on <server name> failed because the service did not respond.

If you recently installed a protection agent on <server name>, the computer may be restarting. Wait a few minutes after restarting the computer for the protection agent to become available. Otherwise, troubleshoot the problem as follows:

1) Check the recent records from the DPMRA source in the Application Event Log on <server name> to find out why the agent failed to respond.

2) Verify that the DPM server is remotely accessible from <server name>.

3) If a firewall is enabled on the DPM server, verify that it is not blocking requests from <server name>.

4) Restart the DPM Protection Agent service on <server name>. If the service fails to start, reinstall the DPM protection agent.

317

The protection agent installation failed because the files needed to install the protection agent (version <agent version>) are missing from the <server name> DPM server.

Reinstall the missing files by running DPM Setup and DPM updates.

318

The agent operation failed because DPM was unable to identify the computer account for <server name>.

Verify that both <server name> and the domain controller are responding. Then in Microsoft Management Console (MMC), open the Group Policy Object Editor snap-in for the local computer and verify the local DNS client settings in Local Computer Policy\Computer Configuration\Administrative Templates\Network\DNS Client.

319

The agent operation failed because of a communication error with the DPM Agent Coordinator service on <server name>.

1) Verify that <server name> is remotely accessible from the DPM server.

2) If a firewall is enabled on <server name>, make sure that it is not blocking requests from the DPM server. Refer to the DPM 2007 Deployment Guide for more information on configuring the firewall for DPM.

320

The agent upgrade failed because the protection agent is not installed on <server name>.

In DPM Administrator Console, in the Management task area, on the Agents tab, click Uninstall to remove the agent record from DPM. Then click Install to reinstall the agent on <server name>.

322

The following computers <list of servers> were not found in Active Directory Domain Services, or they do not have a Windows Server operating system installed.

Do the following to troubleshoot this issue:

1) Check the spelling of the computer name.

2) Verify that Windows Server 2003 with Service Pack 1 or later is installed on the computer.

3) Verify that you entered the fully qualified domain name for the computer.

4) If the computer has recently been added to the domain, you may need to wait for Active Directory to update.

5) If the computer was recently restarted, wait a few moments and then retry the agent operation again.

6) Verify that a two-way trust is enabled between the domain that the selected computer belongs to and the DPM server's domain.

324

The agent operation failed because the DPM Agent Coordinator service on <server name> did not respond.

Do the following to troubleshoot this issue:

1) Check the recent DPMAC source records in the application event log on <server name>.

2) Verify that the DPM server is remotely accessible from <server name>.

3) If a firewall is enabled on the DPM server, verify that it is not blocking requests from <server name>.

4) Verify that the time on the DPM server and the selected computer is synchronized with the domain controller. At a command prompt, type "net time /set" to synchronize the time with the domain controller.

325

The agent operation failed because the protection agent is not active until you restart the selected computers.

Restart the selected computers.

326

The protection agent operation failed because access was denied to the <server name> DPM server.

Check the following:

1) If <server name> is protected by another DPM server, you cannot install the protection agent on it.

2) If the DPM Agent Coordinator service is installed on <server name>, use Add or Remove Programs in Control Panel on <server name> to uninstall it.

3) If another protection agent management job is running on <server name>, wait for it to complete, and then retry the operation.

328

The agent operation failed because the Remote Registry service is not running on <server name>.

Start the Remote Registry service on <server name>. On the Administrative Tools menu, select Services. In the right pane, right-click Remote Registry, and then click Start. Note: You can disable the Remote Registry service after the agent operation is complete.

329

The agent operation failed because an incompatible version of <name> is installed on <server name>.

Install <name> version <version number> or later, or uninstall <name> from the computer. If <name> was installed by your original equipment manufacturer (OEM), please contact your OEM support for instructions.

330

The agent operation failed because the Windows Installer service on <server name> is disabled.

Start the Windows Installer service on <server name>. On the Administrative Tools menu, select Services. In the right pane, right-click Windows Installer, and then click Start. Note: You can disable the Windows Installer service after the agent operation has completed.

333

A protection agent is already installed on <server name>.

 

334

You cannot install the protection agent on <server name> because it is the DPM server.

 

335

The protection agent installation on Windows 2003 Servers causes the computer to briefly lose network connectivity.

 

336

The protection agent uninstall is unavailable because the DPM server is currently communicating with the protection agent on the following protected computers: <list of servers>.

Wait a few moments and then try uninstalling the protection agent again.

337

You cannot install the protection agent on <server name> because access to the computer has been denied.

Do the following to troubleshoot this issue:

1) If another DPM server is currently protecting <server name> use that DPM server to uninstall the protection agent from <server name>. Then, use this DPM server to install the protection agent on <server name>.

2) Verify that the time on the DPM server and the selected computer is synchronized with the domain controller. At a command prompt, type "net time /set" to synchronize the time with the domain controller.

3) If the computer is a domain controller, verify that the primary domain controller (the PDC Emulator) is running Windows Server 2003 with Service Pack 1 (SP1), and that Active Directory has completed replication between the domain controllers since the Windows Server 2003 SP1 installation.

338

You can only select <maximum installation servers> computers to install at a time.

Select less than <maximum installation servers> computers to add to the Selected Computers list.

340

The protection agent upgrade failed because <server name> has a more recent version of the protection agent (version <agent version>) installed.

Uninstall the existing DPM protection agent from <server name> using Add or Remove Programs in Control Panel. Then in DPM Administrator Console, reinstall the DPM protection agent version that you want. In the Management task area, on the Agents tab, click Install in the Actions pane.

341

The agent operation failed because the credentials you provided do not have sufficient user rights on <server name>.

Retry the agent operation and provide credentials that have administrator user rights on <server name>.

342

The agent operation failed because the DPM server could not communicate with <server name>.

1) Verify that <server name> is online and remotely accessible from the DPM server.

2) If a firewall is enabled on <server name>, verify that it is not blocking requests from the DPM server.

3) Verify that the Remote Registry service on <server name> is running during the protection agent operation. If the Remote Registry service is not started, on the Administrative Tools menu, select Services. In the right pane, right-click Remote Registry, and then click Start. Note: You can disable the service after the protection agent operation is complete.

343

The agent operation failed because <server name> is not a 32-bit x86-based computer or a 64-bit x64-based computer.

 

344

DPM could not find the correct version of the DPM protection agent on the selected computer.

1) Make sure that the correct version of the agent is installed on the selected computer.

2)If the protection agent has been recently upgraded, in DPM Management Shell, run Attach-ProductionServer.ps1 [computer name] and refresh the agent status again.

345

The agent operation failed because of a communication error with the DPM Agent Coordinator service on <server name>.

Restart the DPM Agent Coordinator service on <server name>, and then try to reinstall the protection agent.

346

DPM is unable to retrieve the configuration information from <server name>.

Ensure that the Windows Management Information (WMI) service <service name> is started and is accessible from the DPM server.

347

An error occurred when the agent operation attempted to create the DPM Agent Coordinator service on <server name>.

Review the error details, take the appropriate action, and then retry the agent operation.

348

An error occurred when the agent operation attempted to communicate with the DPM Agent Coordinator service on <server name>.

Review the error details, take the appropriate action, and then retry the agent operation.

349

An error occurred when the agent operation attempted to transfer agent installation files to <server name>.

Review the error details, take the appropriate action, and then retry the agent operation.

350

Disk <NT disk number> is already in the storage pool.

Select a different disk to add to the storage pool.

351

Disk <NT disk number> cannot be added to the storage pool.

Make sure that the disks being added to the storage pool do not contain any of the following: system volume, boot volume, OEM or other special volumes, DPM software, or SQL Server databases.

352

Disk <NT disk number> cannot be added to the storage pool because the disk either failed or is missing.

Check Disk Management to see whether the disk is online. If the disk is offline, check the hardware configuration and rescan.

354

Disk <NT disk number> is not listed in the storage pool.

In the Management task area, select the Disks tab and click Rescan to refresh all disks that are owned by DPM.

355

Disk <NT disk number> cannot be removed from the storage pool because it contains storage pool volumes.

 

356

The folder on which the replicas must be mounted already exists.

Clear all unmounted directories from <DLS volume root> directory and then retry the operation.

358

The allocation of disk space for replica volumes failed because there is not enough unallocated disk space in the storage pool.

Add more disks to the storage pool or reduce the replica volume size requirement.

360

The operation failed due to a virtual disk service error

Retry the operation.

361

Disk <NT disk number> was not added to the storage pool because it could not be converted to a dynamic disk.

For more information about supported disk types, see the DPM 2007 Deployment Guide.

362

The replica cannot be increased because the replica volume is missing.

Reallocate the replicas before trying to increase them.

365

DPM is currently shutting down and cannot complete the requested operation

After DPM shuts down, restart DPM and then retry this operation

366

The computer running DPM has deleted volume [<volume GUID>, <volume label>] from DPM disk <NT disk number> because it was not a DPM volume.

In the Management task area, select the Disks tab and review all disks that are owned by DPM.

367

DpmSync has completed with the following errors: <DPM synchronization summary>.

On the DPM server, use Event Viewer to view details for this event. The details are available in the application event log.

368

DPM has deleted DPM volume [<volume GUID>, <volume label>] because the size of the volume was modified externally using system tools. Do not change the size of volumes on DPM-owned disks using system tools.

 

369

A protection agent is not installed on <node> in <cluster> server cluster. Protection may fail if a failover occurs to <node>.

Install the protection agent on each node of the server cluster.

370

Agent operation failed.

 

372

The agent operation failed because DPM detected a more recent version of the DPM protection agent (version <agent version>) on <server name>.

Install the updated version <agent version> of the protection agent on the DPM server.

400

The DPM server was unable to retrieve information about the remote system using the Windows Management Instrumentation (WMI) service on <server name>.

Verify the following:

1) <Server name> is online and remotely accessible from the DPM server.

2) A firewall if enabled on <server name> is not blocking WMI requests from the DPM server.

3) The WMI service on <server name> is running.

401

The agent installation failed while trying to install the Agent Coordinator service.

Verify the following:

1) The share \\<server name>\ADMIN$ is accessible

2) Remote calls from the DPM server to the Service Control Manager (SCM) on <server name> are not blocked by a firewall.

402

When trying to retrieve information from the Windows Management Instrumentation (WMI) service on <server name>, access was denied.

Verify that you have access to the WMI service on <server name>.

403

Access was denied when trying to create the lock file in \\<server name>\Admin$.

Verify that you have permissions to create the lock file in \\<server name>\Admin$.

404

The agent operation failed when trying to install the Agent Coordinator service.

Verify the following:

1) The share \\<server name>\ADMIN$ is accessible

2) The remote calls from the DPM server to the Service Control Manager (SCM) on <server name> are not being blocked by a firewall.

405

DPM could not identify if computer <server name> is clustered.

Agent installation on <server name> can continue. To successfully protect clustered resources, you must install the DPM protection agent on all the members of the cluster. Review the error details and ensure that the Windows Management Instrumentation service is running and can be accessed remotely from the DPM server.

406

DPM detected that server <chosen server name> is clustered, but could not identify the fully qualified domain name of <server name>.

Agent installation on <chosen server name> can continue. To successfully protect clustered resources, you must install the DPM protection agent on all the members of the cluster. Ensure that the cluster state is correctly configured and verify that all members are joined to the domain.

419

DPM could not set security permissions on the replica or recovery point volume that was created.

Review the error details, take appropriate action and retry the operation.

420

DPM could not get security permissions on the replica or recovery point volume.

Review the error details, take appropriate action and retry the operation.

450

An invalid path name was specified for the DPM database location.

Specify the correct path of the .mdf or .bak file and try again.

451

An invalid path name was specified for DPM Report database location.

 

452

The DPM service failed to stop.

Check the application and system event logs for information on the error.

453

The DPM service failed to start.

Check the application and system event logs for information on the error.

454

DpmSync failed to connect to the specified SQL Server instance.

Make sure that you have specified a valid SQL server instance associated with DPM and you are logged on as a user with administrator privileges.

455

Failed to attach database [<database name>] at location [<database location>] to SQL server.

Make sure that the SQL server services are running and you are restoring a valid DPM database backup.

456

There were some failures in the synchronization operation.

For details, please refer to application event log.

457

Invalid command line arguments were specified.

For help about DpmSync, at the command prompt, type DpmSync -?.

458

The DPM database on the DPM server <server name> has been restored from a backup. As a result, the alerts that were generated before <database restore time> do not reflect the current state of alerts on the DPM server.

To synchronize the MOM view with the current state on the DPM server:

1) In the MOM Operator console, resolve all alerts for the <server name> DPM server, and the computers that it protects: In Alerts view, display all alerts for Microsoft System Center Data Protection Manager (DPM), sort the alerts by the Source column, and select the alerts for <server name>.

To remove the selected alerts, right-click, click Set Alert Resolution State, and click Resolved.

2) On the DPM server, re-publish DPM alerts: In DPM Administrator Console, select Options on the Action menu, click the Alert Publishing tab, and click Publish Active Alerts. This publishes all existing alerts that may require a user action to MOM.

 

460

Invalid combination of arguments specified.

Run DpmSync -? to review the syntax of the tool.

461

Instance name specified could not be found

Specify the correct name for the instance of SQL Server.

462

Error: Unable to retrieve DPM database file path

Specify the correct path and try again.

464

Path not found: '<file name>'.

Ensure that the database backup exists at the specified path.

465

Unable to close all connections for detaching the database.

Review the error details and try again.

466

Unable to copy database files to <file name>.

Review the error details and try again.

467

The specified action can be performed only on a computer with DPM installed.

Run the tool on the DPM server to complete these steps.

469

Unable to detach the database.

Check that you have permission to detach the DPM database.

470

DPM database is not present in the instance of SQL Server.

Check that the DPM database is present in the given instance of SQL Server.

471

Unable to attach the database.

Ensure that the DPM database backup is valid.

517

The message cannot be sent to the SMTP server.

Check the SMTP server settings.

518

An authentication error occurred when trying to connect to the SMTP server.

You typed an incorrect , password, or SMTP server name. Type the correct password to enable e-mail delivery of reports and alert notifications.

519

The SMTP server has rejected one or more of the recipient addresses.

Confirm the recipient addresses.

520

The SMTP Server port number must be in the range between 1 and 65535.

Enter a valid port number.

522

Cannot connect to SMTP server.

Verify SMTP server name and port number.

523

The passwords entered do not match.

Reenter the passwords.

527

The SMTP server reports that the From address is not valid.

Check for appropriate permissions to send via SMTP to the specified server.

528

An e-mail message has been successfully sent to <recipient>.

 

529

An e-mail message has been successfully sent to the specified recipients.

 

530

A blank password is not allowed.

Enter a password.

531

The DPM alerts have been published to the DPM Alerts event log.

 

532

Changes to end-user recovery settings do not fully take effect for each protection group until the next successful synchronization is complete.

 

800

DPM must be installed on a computer running Windows Server 2003 Service Pack 1 (SP1).

Install DPM on a computer running Windows Server 2003 Service Pack 1 (SP1). The Windows Server 2003 SP1 redistributable package is available at http://go.microsoft.com/fwlink/?linkid=45556.

801

To install DPM, you must be logged on as an administrator or a member of the local administrators group.

Log on to the computer as an administrator or member of the local administrators group, and then run Setup again.

802

The computer processor speed does not meet the DPM minimum configuration requirements. The minimum required processor speed is <clock speed>.

Upgrade the computer hardware to meet the DPM minimum configuration requirements;, or install DPM on a different computer. For information about DPM system requirements, see the DPM 2007 System Requirements.

803

The available memory on the computer is less than the DPM minimum memory requirement. The minimum memory requirement is <minimum memoery required> MB, and the recommended memory requirement is 2 GB.

Upgrade the computer hardware to meet the DPM minimum configuration requirements;, or install DPM on a different computer. For information about DPM system requirements, see the DPM 2007 System Requirements.

805

There is not enough disk space for <installation item>.

Free additional disk space on this disk, or choose a different location.

807

Setup has detected that IIS has not been installed on the chosen SQL server.

Refer to the "Manually installing Prerequisite Software" section of DPM help for instructions to install IIS and SQL Server 2005 with Reporting Services on the server. Perform the installation on the selected SQL Server and try again.

809

DPM cannot load the file <file name>. The file may be missing or corrupt.

Run DPM Setup from the DPM product DVD. If you already ran Setup from the DVD, then the DVD is corrupt.

810

The DPM installation failed.

Review the error details, take appropriate action, and then run DPM Setup again.

811

The DPM database was not created.

Use Add or Remove Programs in Control Panel to remove the DPM files and registry entries that were created during Setup. Verify that SQL Server is properly installed and that it is running, and then run Setup again.

812

Report configuration failed.

Verify that SQL Server Reporting Services is installed properly and that it is running.

813

The DPM uninstall failed.

Review the error details, take appropriate action, and then try uninstalling DPM again.

814

The configuration data for this product is corrupt.

Troubleshoot your Windows Installer installation. Contact your support personnel for further help.

817

The Setup log file path <file name> is too long after being fully qualified.

Verify that the Application Data folder path has fewer than 260 characters, and then run DPM Setup again.

818

The Setup log file path <file name> is not valid.

Specify a valid Application Data folder path.

820

Setup cannot query the system configuration.

Verify that the Windows Management Instrumentation (WMI) service is running. If the WMI service is not running, in Control Panel, click Administrative Tools, and then click Services. Right-click Windows Management Instrumentation, and then click Start.

822

DPM Setup could not access the SQL Server Reporting Services configuration.

Verify that the Windows Management Instrumentation (WMI) service is running. If the WMI service is not running, in Control Panel, click Administrative Tools, and then click Services. Right-click Windows Management Instrumentation, and then click Start.

823

DPM Setup cannot access registry key <registry key>.

Verify that the registry key <registry key> exists, and then run DPM Setup again.

828

DPM cannot connect to the Service Control Manager (SCM).

To troubleshoot this issue, review the recent errors in the Windows Event Log.

829

DPM cannot open the handle to the <Setup service name> service.

To troubleshoot this issue, review the recent errors in the Windows Event Log.

830

DPM cannot read the service <service name> configuration.

Review the recent errors in the Windows Event Log on <server name>.

832

Setup cannot grant the <> account access to the DPM database.

Verify that SQL Server is properly installed and that it is running.

833

Setup could not delete the <username> user account.

To delete the <username> user account, on the Administrative Tools menu, click Computer Management. Expand Local Users and Groups, and then select Users. Right-click <username>, and then click Delete.

834

Setup cannot remove the deployed reports.

To delete the reports manually, go to http://<computer name>/<ReportServer$ instance name>.

836

The DPM repair failed.

Verify that the DPM server meets the software requirements. Uninstall DPM, and then run DPM Setup again.

841

Setup cannot calculate the disk space for the specified location.

Specify a different installation location.

842

Setup cannot access the <registry key> registry key for the <SQL Server instance name> instance of SQL Server.

Verify that SQL Server 2005 is properly installed.

843

The physical location of the existing DPM database cannot be found.

Verify that the instance of SQL Server is properly installed, and that the <service name> SQL Server service is running.

845

DPM Setup could not delete the DPMDB database.

To delete the DPMDB database, in SQL Server Manager Studio, connect to server <DPM server name>\<instance name>. Expand the <instance name> instance of SQL Server, expand Databases, right-click the DPMDB database, and then click Delete.

846

DPM cannot locate SqlCmd.exe.

Verify that the SQL Client Tools are installed. If they are not installed, you must install the SQL Client Tools, and then run DPM Setup again.

847

DPM cannot create the <Setup service name> service. Failure to create the service may be due to a pending restart.

Restart the computer, then uninstall DPM, and then run Setup again.

848

Setup is unable to copy the files from <source location> to <installation location>.

Verify that Setup has access to the installation location.

849

Setup is unable to delete the folder <installation location>.

Delete the folder manually.

850

Setup is unable to mark files at <folder path> for deletion.

After DPM setup is complete, delete the files manually.

851

Cannot start Setup.

Run the Setup program from the DPM product DVD. If you already ran Setup from the DVD, then the DVD is corrupt.

853

Setup is unable to register DPM in Add or Remove Programs.

 

854

Another instance of DPM Setup is running.

Verify that only one instance of DPM Setup is running, and then proceed with DPM Setup.

855

Setup was unable to delete the scheduled jobs.

Open SQL Server Management Studio, and connect to the DPM instance of SQL Server. Expand the instance of SQL Server, browse to SQL Server Agent, and then in Jobs, delete the <schedule category> category.

856

DPM could not access the existing DPM database, or the DPM database is corrupt.

Verify that the SQL Server service is running. If the SQL Server service is running, restore the DPM database, and then run DPM Setup again.

857

DPM cannot enumerate the list of computers on which protection agents are installed because it cannot gain access to the DPM database.

Protection agents may be installed on some of the computers. Uninstall the agents on the protected computers using Add or Remove Programs in Control Panel.

858

The DPM product key is invalid.

Enter a valid DPM product key. The product key is located on the back cover of the Data Protection Manager product DVD.

859

Setup cannot parse the SQL Server 2005 Reporting Services configuration file (<file name>) for the SMTP server address and the address of the sender.

Verify that SQL Server is properly installed.

860

DPM cannot stop service <Setup service name>.

Review the error details, take the appropriate action, and then try installing DPM again.

861

DPM cannot read the installation path registry key. Some of the folders will not be deleted.

Manually delete the folders after completing DPM Setup.

862

Setup cannot start the <Setup service name> service.

Verify that Microsoft SQL Server 2005 is properly installed and that the Microsoft$DPM$Acct account is enabled.

863

You cannot use the selected location <directory path> to install DPM. DPM can only be installed on the local drive of the computer. DPM cannot be installed to read-only folders, hidden folders, folders within mount points, root volumes, or directly to local system folders such as <folder path>.

Select a different location on which to install DPM.

864

You cannot install DPM on removable media or a network share. The location <media location type> <media location information> cannot be used as an installation location.

Select a location on a local hard drive to install DPM.

865

Setup could not enumerate the information about volumes allocated to DPM.

On the Administrative Tools menu, select Computer Management, and then open Disk Management. Delete the volumes allocated to DPM from the disks that were added to the storage pool.

866

The Windows account that was created in DPM Administrator Console in the Recovery task area could not be removed.

On the Administrative Tools menu, click Computer Management. Expand Users and Groups, click Users, right-click the Windows account, and then click Delete.

867

DPM Setup cannot lock down IIS as required for security purposes.

Use Add or Remove Programs in Control Panel to uninstall DPM, SQL Server 2005, and Internet Information Server (IIS). Then run DPM Setup again.

868

DPM cannot query the volume information for directory <directory path>.

Select another installation location on a local hard drive to install DPM.

869

The <directory path> directory is not on an NTFS volume.

Install the prerequisite software and DPM on a volume formatted with NTFS.

870

DPM cannot query the attributes of directory <directory path>.

Select another installation location on a local hard drive to install DPM.

871

DPM Setup has detected an existing installation of DPM on this computer. The existing installation is a later version than the version you are trying to install.

To install the earlier version of DPM, you must first uninstall the existing version.

876

DPM Setup cannot create the folder <folder path>.

If the folder already exists, delete the folder, and then run DPM Setup again.

877

DPM Setup cannot write to file <file name>.

If the file already exists, delete the file, and then run Setup again.

878

Setup cannot create the protection job schedules.

Open SQL Server Management Studio, and then connect to the DPM instance of SQL Server. Expand the instance of SQL Server, browse to SQL Server Agent, and then in Jobs, delete the <schedule category> category.

879

DPM Setup could not delete service <Setup service name>.

To delete the service manually, at the command prompt, type "sc delete <Setup service name>".

880

The DPM protection agent configuration failed.

Review the error details, take the appropriate action, and then try installing DPM again.

881

The required local group could not be created.

Try installing DPM again.

882

DPM Setup could not create a required service. This computer may be protected by another computer running DPM. You cannot install DPM on a computer on which a protection agent is installed.

If the DPM protection agent is installed on this computer, use Add or Remove Programs in Control Panel to uninstall it, and then run DPM Setup again.

883

DPM Setup cannot read the <file name> file.

Verify that the current user has permissions to read the file.

884

DPM Setup cannot delete folder <folder path>.

Manually delete the folder <folder path> after completing DPM Setup.

885

DPM Setup cannot create the <file name> file.

Verify that the current user has permissions to create the file.

886

This program is for internal DPM use only.

To launch the DPM Setup program, double-click Setup.exe in the root folder of the product DVD.

887

An error occurred while trying to configure DPM.

Uninstall DPM by using Add or Remove Programs in Control Panel, and then run DPM Setup again.

888

DPM Setup could not create the DPM shortcut on your desktop.

To start using DPM, on the Start Menu, point to All Programs, and then click Microsoft System Center Data Protection Manager 2007.

889

The database files from a previous DPM installation were found at <location>.

Delete the existing files at <location>, or select an alternative location for your database.

890

DPM does not support upgrading from the version of DPM that is currently installed.

 

892

The computer <computer name> could not be removed from the intranet security zone settings in Internet Explorer.

In Internet Explorer, on the Tools menu, click Internet Options. In the Internet Options dialog box, on the Security tab, click Local intranet, click Sites, then click Advanced, and then remove computer <computer name> from the intranet zone.

893

Setup cannot delete the volumes that are allocated to DPM.

On the Administrative Tools menu, select Computer Management, and then open Disk Management. Delete the volumes allocated to DPM from the disks that were added to the storage pool.

894

DPM Setup could not delete the DPM shortcut on your desktop.

Manually delete the DPM shortcut from your desktop.

895

The service <Setup service name> was not deleted from the computer.

Restart the computer to delete the service <Setup service name>.

896

DPM could not connect to database <database name>.

Verify that the SQL Server service <service name> is started, and that you have permissions to query the SQL Server.

897

DPM could not delete database <database name>.

In SQL Server Management Studio, delete the following databases: <database name>, <temporary database name>.

898

DPM Setup cannot query the SQL Server Reporting Services configuration.

Verify that the Windows Management Instrumentation (WMI) service is running, and that your SQL Server Reporting Services installation is not corrupt.

899

DPM Setup could not delete the MSDPMTrustedMachines local group.

Manually delete the MSDPMTrustedMachines group. On the Administrative Tools menu, click Computer Management. Expand Local Users and Groups, and then click Groups. Right-click MSDPMTrustedMachines, and then click Delete.

900

DPM Setup could not delete all the registry keys that DPM uses.

 

901

DPM Setup could not delete the DPM Agent Coordinator service.

Manually delete the DPM Agent Coordinator service. On the Administrative Tools menu, click Services. Right-click DPM Agent Coordinator, and then click Delete.

904

The protection agent on <server name> is not compatible with the DPM version. The protection agent version is <agent version>, and the DPM version is <computer version>.

Update the protection agent on <server name>.

905

The protection agent on <server name> is not compatible with the DPM version. The protection agent version is <agent version>, and the DPM version is <computer version>.

Verify that all required DPM updates are applied to this computer.

907

The job encountered an internal database error.

Retry the operation.

908

The job was canceled. The user either canceled the job or modified the associated protection group.

Retry the operation.

909

DPM has received an improperly formed message and was unable to interpret it.

Retry the operation. If the problem persists, contact Microsoft Customer Service and Support.

910

The DPM service terminated unexpectedly during completion of the job. The termination may have been caused by a system reboot.

Retry the operation.

911

DPM was not able to complete this job within the allotted time.

In the Monitoring task area, group jobs by type and review the job details. If the next scheduled occurrence of this job is currently running, no action is required. If the job is not currently running, retry the job.

912

The job has been canceled because of the failure of another job on which it depended.

Retry the operation.

913

The job was canceled because it was scheduled during the inactivity timeframe.

Retry the operation.

914

The job failed because of an unexpected error

Make sure that the DPMRA service is running on the selected computer.

915

The operation failed because the data source VSS component <file name> is missing.

Check to see that the protected data source is installed properly and the VSS writer service is running.

916

Cannot connect to the DPM service because it is running in recovery mode, which was initiated by the DpmSync tool.

Please wait for DpmSync to complete its operation. If DpmSync is not running and the DPM service is still in recovery mode, then run DpmSync again.

917

Connection to the DPM service has been lost.

DPM service could be running in recovery mode, which was initiated by the DpmSync tool. If DpmSync is not running and the DPM service is still in recovery mode, then run DpmSync again.

918

Connection to the DPM service has been lost.

Make sure that the DPM service is running. Review the application event log for information about a possible service shutdown.

920

DPM has failed to write events to the DPM Alerts event log. Either the DPM Alerts event log has been deleted or the permissions have been changed.

Uninstall DPM and then reinstall DPM to recreate the DPM Alerts event log.

921

The operation failed because an error occurred while enumerating the data source for the SqlServerWriter\<database name> on which mirroring was enabled using Internet Protocol Version 4 (IPv4) or Internet Protocol Version 6 (IPv6).

Configure the mirrored database using a Fully Qualified Domain Name (FQDN) instead of an IP address. DPM cannot back up mirrored databases that are configured with IP addresses.

939

The DPM Administrator Console version <version number> is incompatible with the DPM server version.

Ensure that the version is between <minimum UI version> and <maximum UI version>.

940

Unable to connect to the database because of a fatal database error. It is unlikely that the database itself has been damaged.

Review the event log and take appropriate action. Make sure that SQL Server is running.

941

Unable to connect to the DPM database.

Make sure that SQL Server is running and that it is configured correctly.

942

The integrity of the database integrity is questionable because of a hardware or software problem.

Contact an experienced SQL Server administrator whenever this error occurs. Look at Windows Event Log for troubleshooting. Run DBCC CHECKDB to determine the extent of the damage. It is possible that the problem is in the cache only and not on the disk itself. If so, restarting SQL Server corrects the problem. Otherwise, use DBCC to repair the problem. In some cases, it may be necessary to restore the DPM database.

943

Unable to connect to the DPM database because the database is in an inconsistent state.

Contact an experienced SQL Server administrator whenever this error occurs. In some cases, it may be necessary to restore the DPM database. If the problem persists, contact Microsoft Customer Service and Support.

944

Database operation failed.

Make sure that SQL Server is running and that it is configured correctly. Then retry the operation.

945

Unable to connect to the DPM database because of a general database failure.

Make sure that SQL Server is running and that it is configured correctly.

946

Another instance of DPM is currently running.

Restart the computer and then retry the operation again.

948

Unable to connect to <server name>.

Verify that the DPM service is running on this computer.

949

A connection to DPM Server <server name> is already open.

 

951

No schedules found for the job definition.

 

955

The consistency check resulted in the following changes to SQL Server Agent schedules: Schedules added: <schedules added> Schedules removed: <schedules removed> Schedules updated: <schedules updated>.

 

956

DPM is unable to protect your Windows SharePoint Services farm until you install agents on the following servers : <server name>.

To install agents on these servers, on the Agents tab in the Management task area, click Install in the Action pane. If any of the above servers correspond to a cluster, you need to install the DPM protection agent on all the physical nodes of that cluster.

975

The arguments for the job definition are not valid.

Retry the operation with the correct argument syntax.

976

The DPM job failed because it could not contact the DPM engine.

Restart the DPM service.

998

The operation failed because of a protection agent failure.

Retry the operation.

999

An unexpected error caused a DPM service failure.

Restart the DPM service.

1000

Login failure caused by an incorrect password.

Verify the password is correct and try again.

1002

You cannot cancel the selected job at this time.

 

1100

DPM: Information alert: <server name>.

 

1101

DPM: Warning alert: <server name>.

 

1102

DPM: Critical alert: <server name>.

 

1103

DPM: Recovery alert: <server name>.

 

1104

DPM: Resolved information alert: <server name>.

 

1105

DPM: Resolved warning alert: <server name>.

 

1106

DPM: Resolved critical alert: <server name>.

 

1107

The following alert became inactive at <resolved time>.

 

1108

The following alert occurred at <occurred since>.

 

1109

For more information, open DPM Administrator Console and review the alert details in the Monitoring task area.

 

1200

Status: <alert status>

Volume: <volume name>

Computer: <server name>

Description: Used disk space on replica volume exceeds threshold of <threshold value>.

For more information, open DPM Administrator Console and review the alert details in the Monitoring task area.

1201

Status: <alert status>

Data source type: <data source type>

Data source: <data source name>

Computer: <server name>

Protection group: <protection group>

Description: Replica volume cannot be detected.

For more information, open DPM Administrator Console and review the alert details in the Monitoring task area.

1202

Status: <alert status>

Protection Group: <protection group>

Description: DPM discovered one of the following changes:

a. New shares or volumes

b. Deleted volumes or shares

c. Shares have been remapped.

For more information, open DPM Administrator Console and review the alert details in the Monitoring task area.

1204

The replica for <data source name> on <server name> is currently being synchronized with consistency check. A consistency check can be started automatically or manually. Automatic consistency checks are scheduled in the Protection task area by selecting the Optimize performance action. Manual consistency checks are initiated by an administrator in the Protection task area by selecting the Create recovery point action.

For more information, open DPM Administrator Console and review the alert details in the Monitoring task area.

1205

Status: <alert status>

Data source type: <data source type> Data source: <data source name>

Computer: <server name>

Description: Replica is being created.

For more information, open DPM Administrator Console and review the alert details in the Monitoring task area.

1206

The replica of <data source name> on <server name> is inconsistent with the protected data source. All protection activities for this data source will fail until the replica is synchronized with consistency check.

For more information, open DPM Administrator Console and review the alert details in the Monitoring task area.

1209

Status: <alert status>

Computer: <server name>

Description: Recovery jobs started @ <start date time>.

For more information, open DPM Administrator Console and review the alert details in the Monitoring task area.

1210

Status: <alert status>

Computer: <server name>

Description: Recovery jobs started @ <start date time> completed with some failures.

For more information, open DPM Administrator Console and review the alert details in the Monitoring task area.

1211

Recovery to <protected server name> that started at <start date time> completed. Some jobs have successfully recovered data and some jobs have failed.

For more information, open DPM Administrator Console and review the alert details in the Monitoring task area.

1212

Status: <alert status>

Computer: <server name>

Description: Recovery jobs started @ <start date time> completed successfully.

For more information, open DPM Administrator Console and review the alert details in the Monitoring task area.

1214

Status: <alert status>

Data source type: <data source type>

Data source: <data source name>

Computer: <server name>

Description: Last <failure count> recovery points not created.

For more information, open DPM Administrator Console and review the alert details in the Monitoring task area.

1215

Status: <alert status>

Data source type: <data source type>

Data source: <data source name>

Computer: <server name>

Description: Synchronization jobs failing.

For more information, open DPM Administrator Console and review the alert details in the Monitoring task area.

1216

Status: <alert status>

Data source type: <data source type>

Data source: <data source name>

Computer: <server name>

Description: DPM failed to stop protection.

For more information, open DPM Administrator Console and review the alert details in the Monitoring task area.

1217

Status: <alert status>

Description: New protectable computers found.

For more information, open DPM Administrator Console and review the alert details in the Monitoring task area.

1218

The replica for <data source type> <data source name> on <server name> is not created. You have chosen to create the replica manually. All subsequent protection activities for this data source will fail until the replica is created and synchronized with consistency check.

For more information, open DPM Administrator Console and review the alert details in the Monitoring task area.

1219

The replica for <data source type> <data source name> on <server name> is not created. Replica creation job is scheduled to run at a later time. Data protection will not start until replica creation is complete.

For more information, open DPM Administrator Console and review the alert details in the Monitoring task area.

1220

Status: <alert status>

Description: The disk <disk name> cannot be detected or has stopped responding. All subsequent protection activities that use this disk will fail until the disk is brought back online.

For more information, open DPM Administrator Console and review the alert details in the Monitoring task area.

1221

Status: <alert status>

Computer: <server name>

Description: Incompatible DPM protection agent.

For more information, open DPM Administrator Console and review the alert details in the Monitoring task area.

1222

Status: <alert status>

Computer: <server name>

Description: Unable to contact DPM protection agent.

For more information, open DPM Administrator Console and review the alert details in the Monitoring task area.

1223

Status: <alert status>

Computer: <server name>

Description: Failed to update end-user recovery permissions.

For more information, open DPM Administrator Console and review the alert details in the Monitoring task area.

1224

Status: <alert status>

Volume: <volume name>

Computer: <server name>

Description: Network bandwidth usage throttling not working.

For more information, open DPM Administrator Console and review the alert details in the Monitoring task area.

1225

Unsupported data found.

For more information, open DPM Administrator Console and review the alert details in the Monitoring task area.

1226

Status: <alert status>

<library type> : <library>

Description: <library type> <library> is not available, and all jobs for this library will fail until the connection is established.

For more information, open DPM Administrator Console and review the alert details in the Monitoring task area.

1227

Status: <alert status>

<library type> : <library>

Description: Library is not functioning efficiently.

For more information, open DPM Administrator Console and review the alert details in the Monitoring task area.

1228

Status: <alert status>

<library type> : <library>

Drive: <library drive>

Description: Tape is decommissioned and should be removed from the library.

For more information, open DPM Administrator Console and review the alert details in the Monitoring task area.

1229

Status: <alert status>

<library type> : <library>

Description: Number of free tapes is less than or equals the threshold value.

For more information, open DPM Administrator Console and review the alert details in the Monitoring task area.

1230

Status: <alert status>

<library type>: <library>

Tape: <media label>

Description: Tape erase job failed

For more information, open DPM Administrator Console and review the alert details in the Monitoring task area.

1231

Status: <alert status>

<library type> : <library>

Tape: <media list>

Description: Tape verification job couldn't start or failed.

For more information, open DPM Administrator Console and review the alert details in the Monitoring task area.

1232

Status: <alert status>

Description: Data copy job failed

For more information, open DPM Administrator Console and review the alert details in the Monitoring task area.

1233

Status: <alert status>

Description: Library catalog for backup job was not built correctly.

For more information, open DPM Administrator Console and review the alert details in the Monitoring task area.

1234

Status: <alert status>

Description: Backup to tape failed.

For more information, open DPM Administrator Console and review the alert details in the Monitoring task area.

1237

Status: <alert status>

<library type> : <library>

Library drive: <library drive>

Description: A drive in the library is not functioning.

For more information, open DPM Administrator Console and review the alert details in the Monitoring task area.

1238

Status: <alert status>

<library type> : <library>

Tape: <media label>

Description: Tape has been verified

For more information, open DPM Administrator Console and review the alert details in the Monitoring task area.

1240

Status: <alert status>

<library type>: <library>

Description: Job requires tape that is not available in the library

For more information, open DPM Administrator Console and review the alert details in the Monitoring task area.

1243

Status: <alert status>

<library type>: <library>

Tape: <media label>

Description: Detailed tape inventory failed

For more information, open DPM Administrator Console and review the alert details in the Monitoring task area.

1244

Database size on DPM server has exceeded the threshold value.

For more information, open DPM Administrator Console and review the alert details in the Monitoring task area.

1245

Status: <alert status>

<library type>: <library>

Tape: <media label>

Description: Data integrity verification failed.

For more information, open DPM Administrator Console and review the alert details in the Monitoring task area.

1246

Status: <alert status>

Volume: <volume name>

Computer: <server name>

Description: Used disk space for recovery point volume exceeds threshold of <threshold value>.

For more information, open DPM Administrator Console and review the alert details in the Monitoring task area.

1247

Status: <alert status>

Data source type: <data source type>

Data source: <data source name>

Computer: <server name>

Description: DPM failed to configure protection.

For more information, open DPM Administrator Console and review the alert details in the Monitoring task area.

1248

Status: <alert status>

Data source type: <data source type>

Data source: <data source name>

Computer: <server name>

Description: Consolidation of recovery points failed.

For more information, open DPM Administrator Console and review the alert details in the Monitoring task area.

1249

Status: <alert status>

Description: DPM detected multiple disks with the same disk identification number (DiskID). None of these disks will be added to the DPM Storage Pool.

For more information, open DPM Administrator Console and review the alert details in the Monitoring task area.

1255

The share <share name> that previously mapped to <old folder path> has changed to <new folder path>. DPM will continue to protect <old folder path>, but recommends you modify protection as suggested in Recommended Action.

 

2000

DPM failed to run the operation because another conflicting operation is in progress.

Retry the operation later.

2031

The specified path is invalid.

The specified destination path is not valid. Restore to an alternate location.

2032

The specified path does not exist.

The specified source path does not exist. Select a valid path.

2033

DPM encountered an error while performing an operation for <file name>.

1) Refer to the detailed error code in the description above. Retry this operation after the issue has been fixed.

2) If the error was due to insufficient resources, then it could be a transient failure and you should retry this operation after some time.

2034

The specified path does not reside on an NTFS volume.

The specified destination path does not reside on an NTFS volume. Restore to an NTFS volume .

2035

The operation failed because of inadequate disk space.

Increase the amount of free space on volume <volume name> on the destination computer and then retry the operation, or recover to an alternate destination that has sufficient free space.

2036

The Operation failed since DPM was unable to access the file/folder <file name> on <agent protected server>. This could be due to the file/folder being corrupt or the file system on the volume being corrupt.

1) Run chkdsk on the affected volume and then run synchronization with consistency check.

2) If running chkdsk does not solve the problem, and the server indicated above is a protected server (and not the DPM server), consider deleting this file from the source and then running synchronization with consistency check.

2037

DPM could not detect the selected volume <volume name> on <server name>.

Verify that <volume name> on <server name> exists. If the volume exists, retry the operation.

2038

Some items were not recovered because recovering items across a reparse point is not permitted. The folder <reparse point path> under the recovery destination is a reparse point.

Retry the recovery to a destination that does not contain a reparse point.

3000

The requested report history could not be found in SQL Server Reporting Services.

 

3001

Reporting Services Server cannot connect to the DPM database.

To repair the configuration, follow steps for repairing DPM from DPM Setup Help.

3002

DPM could not generate this report. A parameter is missing or it was incorrectly specified.

 

3003

The SQL Server Reporting Services service is not running.

Start the service on the computer on which the DPM database was created. On the Administrative Tools menu, select Services. Right-click SQL Server Reporting Services, and then click Start.

3004

You have insufficient permissions to perform this action on the report.

Verify that you are an administrator on the DPM server. If the DPM SQL database is hosted on a remote computer, verify that you are a member of the DPM administrators group on the remote SQL Server.

3005

DPM could not generate this report. A parameter is missing or it is incorrectly specified.

 

3006

The report you requested could not be found on the SQL Server Reporting Services server.

Repair your DPM installation using the steps described in the DPM 2007 Deployment Guide.

3007

The report cannot be displayed because the report property settings are incorrect.

Repair your DPM installation using the steps described in the DPM 2007 Deployment Guide.

3008

The SQL Server Agent service <instance name> is not responding.

Restart the SQL Server Agent service <instance name>.

3009

DPM could not set up a schedule for this report. The information is either missing or it is incorrectly specified.

 

3010

DPM cannot set up an e-mail subscription for this report. The information may be missing or incorrect.

Click Options in the Actions pane, then click the SMTP Server tab, and provide the correct SMTP server name and e-mail address.

3011

There is not enough content to generate a report for this time period.

The number of days of available data must be at least <day count> before DPM can generate this report.

To generate this report, specify at least <day count> days.

3012

DPM cannot perform this action because no valid property settings have been detected for this report.

Repair your DPM installation using the steps described in the DPM 2007 Deployment Guide.

3013

DPM could not connect to SQL Server Reporting Services server because of IIS connectivity issues.

On the computer on which the DPM database was created, restart the World Wide Web Publishing Service. On the Administrative Tools menu, select Services. Right-click World Wide Web Publishing Service, and then click Start.

3014

An error occurred causing the reporting job on <server name> to fail. The system files may be corrupt.

Retry the reporting task. If the problem persists, repair your DPM installation using the steps described in the DPM 2007 Deployment Guide.

3015

DPM is unable to change the e-mail settings.

Log on to <server name>. On the Start menu, point to All Programs, point to Microsoft SQL Server 2005, point to Configuration Tools, and then click Reporting Services Configuration. In Configure Report Server, update the e-mail settings.

3016

A Windows account is required to view DPM reports.

To create the account, reinstall DPM using the steps described in DPM Setup Help.

3017

The user account that DPM Reporting created is disabled.

To reenable the account, in DPM Administrator Console, click Reporting on the Navigation bar. Click Options in the Actions pane, and on the Reporting Password tab, enter a valid password.

3018

The reporting password for the Windows account has expired.

Change the password for account <account name>. On the Administrative Tools menu, click Computer Management. Expand Local Users and Groups, and then click Users. Right-click <account name>, and then click Set Password.

3020

Unable to configure local Windows account in the system. The operation is allowed only on the primary domain controller for the domain.

Review the error details and take appropriate action. Then retry the operation.

3021

DPM is unable to create the Windows account group because the group already exists.

Delete the Windows account group, and then retry the operation.

3022

DPM is unable to create the Windows account because the account already exists.

Delete the Windows account, and then retry the operation.

3023

DPM is unable to configure the Windows account because the password you entered does not meet the Group Policy requirements.

Enter another password for the account.

3024

DPM cannot grant the DPM database access to the <> account.

Verify that SQL Server is running, and that it is configured correctly.

3025

You are unable to add the local computer to the intranet security zone in Internet Explorer because of insufficient permissions.

Log on as an administrator or backup operator, and then try the operation again.

3027

The report schedule has expired and will be reset.

Check the DPM report settings.

3028

You cannot add the computer to the trusted zone.

We recommend that you reinstall Internet Explorer Enhanced Security Configuration. Use Add or Remove Programs in Control Panel. Click Add/Remove Windows Components, and then check Internet Explorer Enhanced Security Configuration. However, you can proceed to the report by specifying your password in subsequent steps.

3029

DPM has detected incorrect property settings for certain reports.

Repair your DPM installation using the steps described in the DPM 2007 Deployment Guide.

3030

DPM is unable to create the report schedule because the date specified has already past.

Specify today or a later date.

3031

DPM is unable to create the schedule because the time specified has already past.

Specify a future date.

3032

The report file does not contain an entry for the description.

Repair your DPM installation using the steps described in the DPM 2007 Deployment Guide.

3033

The report file contains an incorrect description value.

Repair your DPM installation using the steps described in the DPM 2007 Deployment Guide.

3034

DPM reporting requires ASP.NET 2.0, which is not found or installed on this computer.

Install ASP .NET 2.0. Use Add or Remove Programs in Control Panel. Click Add/Remove Windows Components, check Applications Server, and then click Details. Check ASP.Net and Internet Information Services (IIS), and then click OK.

3035

DPM is unable to read the registry to retrieve report settings because of insufficient permissions.

Log on as an administrator and then retry the operation.

3036

DPM reporting cannot query the IIS configuration.

Connect to the computer on which the DPM database was created. Verify that the Windows Management Instrumentation service is running.

3038

SQL Server Reporting Services is not installed or is not configured properly.

Verify that SQL Server Reporting Services is properly installed and is running.

3039

DPM reporting is not yet activated because the required security settings could not be applied to the DPMReport local account.

On the Administrative Tools menu, click Local Security Policy. Expand Local Policies, and then select User Rights Assignment. Right-click Allow log on locally policy, and then click Properties. Click Add User or Groups, and add the DPMReport account. If the account is listed in the Deny log on locally policy, remove it.

3040

DPM Setup is unable to update the report server configuration to configure e-mail settings.

Log on to <server name>. On the Start menu, point to All Programs, point to Microsoft SQL Server 2005, point to Configuration Tools, and then click Reporting Services Configuration. In Configure Report Server, update the e-mail settings.

3050

Unable to update shares or share permissions.

Re-run synchronization or wait for the next synchronization to occur. If the problem persists, check your domain configuration.

3051

Unable to update the Active Directory Domain Services database.

Either run a synchronization, or wait for the next scheduled synchronization to occur. If the problem persists, check your domain configuration.

3052

Active Directory Domain Services schema is not configured properly.

Redo the schema extension operation.

3053

No nodes have been detected for cluster <cluster>.

1. On the Agents tab in the Management task area, check if the cluster nodes are accessible

2. Use the cluster administrative console to check if the cluster has been unclustered,

3054

One or more volumes are missing for the following applications: <list of data sources>

Ensure that the dependent volumes for the data sources are online.

3100

The used disk space on the computer running DPM for the replica of <data source type> <data source name> has exceeded the threshold value of <threshold value>%%. If you do not allocate more disk space, synchronization jobs may fail due to insufficient disk space.

Allocate more disk space for the replica. If no free disk space is available in the storage pool, you may need to add physical disks to the computer running DPM.

3101

Recovery data for <data source type> <data source name> on <server name> in protection group <protection group> resides on a volume that cannot be detected. All subsequent protection activities relating to <data source name> will fail until this volume is brought back online or the replica is re-created.

Verify that the disk containing the replica volume and the recovery point volume is shown in Disk Management. If you are unable to locate the volumes in Disk Management, use the Protection task area in DPM Administrator Console to stop protection of the data source using the Delete replica option, and then add the data source to a protection group again.

3103

DPM failed to obtain catalog information as part of the backup for <data source type> <data source name> on <server name>. Your recovery point is valid, but you will be unable to perform item-level recoveries using this recovery point.

1) If you do not expect to be performing item-level restores using this recovery point, then dismiss this alert; otherwise, take the recommended actions in the subsequent steps.

2) If the operation failed for a short-term backup to disk, in the Protection task area, select the data source and click Create recovery point to restart the backup.

3) If the operation failed for a short-term backup to tape, in the Protection task area, select all the failed data sources that belong to the same protection group, and click Create recovery point – tape. This will ensure that the tape backups are located on the same tape.

4) Dismiss this alert immediately after starting your backup.

3104

The replica for <data source type> <data source name> is currently being synchronized with consistency check. A consistency check can be started automatically or manually. Automatic consistency checks are scheduled in the Protection task area by selecting the Optimize performance action. Manual consistency checks are initiated by an administrator in the Protection task area by selecting the Create recovery point action.

No action required.

3105

The replica of <data source type> <data source name> on <server name> is being created. After the initial replica is created, only incremental changes are synchronized.

No action required.

3106

The replica of <data source type> <data source name> on <server name> is inconsistent with the protected data source. All protection activities for data source will fail until the replica is synchronized with consistency check. You can recover data from existing recovery points, but new recovery points cannot be created until the replica is consistent

Synchronize with consistency check.

3109

The recovery jobs for <data source type> <data source name> that started at <start date time>, with the destination of <server name>, are in progress.

No action required.

3110

The recovery jobs for <data source type> <data source name> that started at <start date time>, with the destination of <server name>, have completed. Some jobs successfully recovered data and some jobs failed.

The following items could not be recovered: <temporary list of files>.

Make sure that the file is not already present and in use on the destination computer, and that there is sufficient disk space for the files.

3111

The recovery jobs for <data source type> <data source name> that started at <start date time>, with the destination of <protected server name>, have completed. Most or all jobs failed to recover the requested data.

On the Jobs tab in the Monitoring tasks area, group jobs by type to view details of the recovery jobs.

3112

The recovery jobs for <data source type> <data source name> that started at <start date time>, with the destination of <server name>, have successfully completed.

No action required.

3113

Exchange Recovery

If you are recovering to Exchange server which is CCR or LCR, perform following steps:

1) Reseed the replica of the recovered storage group.

2) Resume storage group copy for the recovered storage group.

3114

Recovery point creation jobs for <data source type> <data source name> on <server name> have been failing. The number of failed recovery point creation jobs = <failure count>.

 

3115

Since <occurred since>, synchronization jobs for <data source name> on <server name> have failed. The total number of failed jobs = <failure count>. The last job failed for the following reason:

 

3116

DPM failed to stop protection for <data source type> <data source name> on <server name>.

If you no longer want to protect any data sources on the computer, you can uninstall the protection agent from the computer. You can also retry the stop protection job.

3117

New computers were found that you may want to protect.

See Details for list of computers.

3118

The replica for <data source type> <data source name> on <server name> is not created. You have chosen to create the replica manually. All subsequent protection activities for this data source will fail until the replica is created and synchronized with consistency check.

1) Manually copy data to the replica path as specified in the details for this data source in the Protection task area.

2) After you copy the data, click the link below to synchronize with consistency check.

3119

The replica for <data source type> <data source name> on <server name> is not created. Replica creation job is scheduled to run at a later time. Data protection will not start until replica creation is complete.

No action required.

3120

The disk <disk name> cannot be detected or has stopped responding. All subsequent protection activities that use this disk will fail until the disk is brought back online.

On the Disks tab in the Management task area, check the status of disks. If a disk is missing, rescan the disk configuration to detect the disk. If the disk is still missing, verify physical disk connections and perform Rescan again. If the disk is no longer available, you can remove the disk from the storage pool. To continue protecting the affected data, stop protection of the data sources using the Delete replica option, and then add the data sources to a protection group again.

3121

The DPM protection agent on <server name> is incompatible with this DPM instance. All subsequent protection and recovery activities for <server name> will fail until the correct version of the agent is installed.

On the Agents tab in the Management task area, check the status of the agent and update to the correct version.

3122

The DPM protection agent on <server name> could not be contacted. Subsequent protection activities for this computer may fail if the connection is not established. The attempted contact failed for the following reason:

On the Agents tab in the Management task area, check the status of the agent.

3123

Failed to update permissions used for end-user recovery on <server name>. Permissions update failed for the following reason:

 

3124

DPM network bandwidth usage throttling is not working because the Windows Quality of Service (QoS) Packet Scheduler is not enabled on <server name>.

Either stop the DPM protection agent service on <server name> and make sure that the QoS Packet Scheduler is enabled, or disable network bandwidth usage throttling for the computer. To install the QoS Packet Scheduler: In Control Panel, point to Network Connections, right-click the appropriate connection, and then click Properties. On the General tab, click Install, click Service, click Add, click QoS Packet Scheduler, and then click OK.

3125

DPM has discovered new unsupported files or folders on one or more protected volumes. DPM will continue to protect the supported data on these volumes, but will not protect the unsupported data.

 

3126

The share <share name> that previously mapped to <old folder path> has changed to <new folder path>. DPM will continue to protect <old folder path>, but recommends you modify protection as suggested in Recommended Action.

To start protecting <new folder path>, in the Protection task area, perform the following steps:

1) Stop protection for this share.

2) Re-protect the same share again.

To setup protection properly for the <old folder path>, in the Protection task area, perform the following steps:

1) Stop protection for this share.

2) Protect <old folder path>.

3127

DPM detected multiple disks with the same disk identification number (DiskID). None of these disks will be added to the DPM Storage Pool.

1) Check to see that multipath software is running on the DPM server.

2) In the Management task area, on the Disks tab, click Rescan.

3151

DPM was unable to complete this job within the time allocated.

In the Monitoring task area, group jobs by type and review the job details. If the next scheduled occurrence of this job is currently running, no action is required. If the job is not currently running, retry the job.

If you retry a synchronization job and it fails again, consider enabling on-the-wire compression. For more information, see "How to Enable On-the-Wire Compression" in DPM Help.

3152

Choose to send Microsoft anonymous feedback automatically about your hardware and software configurations, and feature usage patterns.

Opt-in or opt-out of the Customer Experience Improvement Program.

3154

Description: New data source found.

For more information, open DPM Administrator Console and review the alert details in the Monitoring task area.

3155

Description: Data source missing.

For more information, open DPM Administrator Console and review the alert details in the Monitoring task area.

3159

Creation of recovery points for <data source name> on <server name> have failed. The last recovery point creation failed for the following reason:

 

3160

Synchronization jobs for <data source name> on <server name> have failed.

 

3161

Recovery data for <data source name> on <server name> in protection group <protection group> resides on a volume that cannot be detected. All subsequent protection activities relating to <data source name> will fail until this volume is brought back online or the replica is re-created.

Verify that the disk containing the replica volume is shown in Disk Management. Or, in the Protection task area in DPM Administrator Console, use the Modify disk allocation action to allocate replica space.

3162

The replica of <data source name> on <server name> is being created. After the initial copy is made, only incremental changes are synchronized.

No action required.

3163

The replica of <data source name> on <server name> is inconsistent with the protected data source. All protection activities for data source will fail until the replica is synchronized with consistency check.

 

3164

The recovery jobs for <data source name> that started at <start date time>, with the destination of <server name>, are in progress.

No action required.

3165

The recovery jobs for <data source name> that started at <start date time>, with the destination of <server name>, have completed. Some jobs have successfully recovered data and some jobs have failed.

On the Jobs tab in the Monitoring tasks area, filter jobs by type to view details of the recovery jobs.

3166

The recovery jobs for <data source name> that started at <start date time>, with the destination of <protected server name>, have completed. Most or all jobs failed to recover the requested data.

On the Jobs tab in the Monitoring tasks area, filter jobs by type to view details of the recovery jobs.

3167

The recovery jobs for <data source name> that started at <start date time>, with the destination of <server name>, have successfully completed.

No action required.

3168

DPM database (DPMDB) size has exceeded the threshold limit.

DPM database size: <DPM database size> GB

DPM database location: <DPM database location> on <server name>.

The DPM database (DPMDB) size cannot be reduced. To resolve this alert, you need to increase the free space in the DPMDB volume, or increase the alert threshold value in the tape catalog retention dialog. If the tape catalog is very large, reducing the size of the tape catalog may ensure that DPM database does not grow any further.

3169

The used disk space on the computer running DPM for the recovery point volume of <data source type> <data source name> has exceeded the threshold value of <threshold value>%% (DPM accounts 600 MB for internal usage in addition to free space available). If you do not allocate more disk space, synchronization jobs may fail due to insufficient disk space.

Allocate more disk space for the recovery point volume using the Modify disk allocation action in the Protection task area. If no free disk space is available in the storage pool, you may need to add physical disks to the computer running DPM.

3170

DPM could not start a recovery, consistency check, or initial replica creation job for <data source type> <data source name> on <server name> for following reason:\n

 

3171

The start time is greater or equal to the end time. Please correct the filter definition.

 

3172

At least one library must be selected in the filter definition.

 

3173

At least one data source must be selected in the filter definition.

 

3174

At least one job type and job status must be specified in the filter definition.

 

3175

Data transferred and time elapsed must be an integer, and greater than or equal to zero, and less than the maximum number size.

 

3176

Date not entered in the correct format.

 

3177

The default filter cannot be updated or deleted.

 

3178

Consolidation of recovery points of the replica failed for <data source type> <data source name> on <server name> when one of the following operations was being performed:

  • Express full backup

  • Consistency check

  • Recovery

Check the Alerts tab in the Monitoring task area to locate the specific alert for the operations indicated above. Follow the recommended action for that alert. If you do not find any active alerts for the operations indicated above, you should click the link below to inactivate this alert.

3179

There already exists a filter with the given name. Please specify a different filter name.

 

3200

Could not access end-user recovery-specific information in Active Directory Domain Services

Check the domain configuration to ensure that the DPM schema extension has been successfully applied to the Active Directory. Also verify that DPM has permissions to access the data in the extended schema.

3201

DPM failed to log in with the specified password.

Check your password and then retry the operation.

3202

Could not access end-user recovery-specific content in Active Directory Domain Services.

Re-run synchronization or wait for the next synchronization to occur. If the problem persists, check your domain configuration.

3301

<library type> <library> could not be contacted. All jobs for <library type> <library> will fail if the connection is not established. The attempted contact failed for the following reason:\n

 

3302

<library type> <library> is not functioning efficiently for the following reason:

The drive information for <library type> <library> is incorrect and needs to be refreshed.

The number of drives reported for this library is different from the number of drives detected by DPM. If any drives are out of the library for servicing, ignore this alert; otherwise, remap the drives within the library manually. For information about remapping tape library drives, see the DPM 2007 Operations Guide.

3303

Library drive <library drive> in <library> is not functioning and library jobs may fail until the drive is repaired. The drive is not functioning for the following reason:\n

 

3304

DPM has marked the <media label> tape as decommissioned, which means that data cannot be written to this tape in the future. You may be able to recover data from this tape.

This tape is decommissioned and should be removed from the library. You may be able to recover data from this tape. If recovery from this tape fails, check for a duplicate or older copy of the data.

3305

The number of free tapes in the <library type> <library> is less than or equals the threshold value of <threshold value>. You must add tape to the library and mark it as free in order to prevent future backups from failing.

Add tape to the library and mark it as free.

3308

<media label> could not be erased for the following reason:

 

3309

Data on the tapes <media list> cannot be verified for the following reason:\n

 

3310

The data copy job failed for the following reason:\n

 

3311

The back up to tape job failed for the following reason:

 

3312

The backup to tape job completed, but the catalog was not built correctly for <data source type> <data source name> on <server name>. Although no data is lost, you must rebuild the catalog to access the data of the backup job.

 

3313

Verification is completed for the following tape(s) in <library type> <library>: <media list>

No action required.

3314

The recovery job is paused because the required tape is not available in <library type> <library>.

Insert the required tape in the library through the I/E port or by unlocking the library door. Click "Continue Job" in the details section of this alert, if you add the required tape without using the Add tape (I/E port) or Unlock Door actions on the Library tab in the Management task area.

3315

<task name> is paused because the required tape <media label> is not available in the library <library type> <library>.

Insert the tape with label <media label> in the library through the I/E port or by unlocking the library door. Click "Continue Job" in the Details section of this alert, if you add the required tape without using the Add tape (I/E port) or Unlock Door actions on the Library tab in the Management task area.

3316

The detailed inventory of tape failed for the following reason:

 

3317

Data verification of <data source name> on tape <media list> in <library type> <library> found data integrity issues on the following files:

<temporary list of files>

 

3500

Your search returned more than 250 results. Only 250 results can be displayed.

Use the search controls to refine your search.

3603

To cancel pending replica creation for <volume name> on <server name>, remove all members from the protection group <protection group> that reside on this volume. To reschedule replica creation, add the members back to the protection group.

 

3604

The protection group configuration has changed and therefore this job cannot be re-run. On the Jobs tab in the Monitoring task area, re-run this job.

 

3605

This job cannot be rerun because the data is not valid. To retry, in the Recovery task area, copy the data to tape using the Recovery wizard.

 

3606

This job cannot be rerun because the data is not valid. To retry, in the Recovery task area, click Verify data in the Actions pane.

 

3607

This job cannot be rerun because the data is not valid. To retry, recatalog the tape's contents in the Recovery task area.

 

3609

This job cannot be rerun because the protection group associated with it has been modified.

 

3700

An incompatible version of the database was detected. DPM cannot continue loading DPM Administrator Console.

Restore a valid database using the steps described in the DPM 2007 Operations Guide, and then retry the operation.

3750

Version <database version> of the DPM database, and version <binary version> of the DPM application are not compatible.

Restore a valid database using the steps described in the DPM 2007 Operations Guide, and then retry the operation.

3751

The evaluation copy of DPM has expired.

You must purchase a DPM license. For details about obtaining a DPM license, see the Microsoft System Center Data Protection Manager Web site at: http://go.microsoft.com/fwlink/?LinkId=86309.

3752

DPM could not find the MSDPMTrustedMachines security group. Either this group has been deleted or the entry is corrupt.

Uninstall DPM and then re-install DPM to recreate the security group.

3753

The version of the DPM database installed on this computer is later than the version of the DPM application.

To continue using DPM, you must install any service packs or hotfixes that were part of your previous DPM installation.

3754

DPM Administrator Console can be opened only by a user belonging to a domain. Log on using a domain user account, and try again.

 

4001

There is insufficient disk space on system volume <system drive> to complete the installation.

To continue with the installation, free up <system disk space required> MB of disk space on the system volume.

4002

The SQL Server Reporting Services installation is not valid because it is installed on a computer on which Internet Information Services (IIS) or ASP.Net is not installed.

Uninstall SQL Server 2005, and then run DPM Setup again to install the prerequisite software.

4003

Setup has detected that the installation of Reporting Services is not correctly configured or no instance of Reporting Services is linked to <instance name> of SQL Server.

1) To use the local dedicated MS$DPM2007$ instance with DPM, uninstall SQL Server and run setup again.

2) To use the option of installing DPM with an existing instance of SQL Server, make sure that the Reporting Services instance is also installed and linked correctly. For details, refer to DPM Setup Help.

4005

DPM found the following databases that were created by an earlier installation of SQL Server Reporting Services: <comma separated database names>.

Setup will delete these databases.

4006

Service <name> is running under <credentials> credentials. <name> must run under local user credentials.

DPM Setup will change the credentials to a local user account.

4007

Service <name> is not installed. The <prerequisite> installation is not valid.

Uninstall <prerequisite> and then run DPM Setup again.

4012

The <name> service is running under <credentials> credentials. We recommend that the service run under the NT Authority\NetworkService account.

In the Reporting Services Configuration tool, choose 'Windows Service Identity' and change the settings to the built-in Network Service account for <SQL Server instance name> instance of SQL Server 2005.

4015

You installed DPM protection agents on several computers. We recommend that you uninstall them before proceeding.

In DPM Administrator Console, click Management on the Navigation bar. On the Agents tab, select the agents, and then click Uninstall.

4017

DPM database <DPM database> is missing or corrupt.

If you are performing a clean installation of DPM, you must delete the DPM database before you run Setup. If you are upgrading or repairing an existing installation of DPM, you must restore a valid DPM database, and then proceed with Setup.

4019

DPM Setup detected an existing DPM database in the <SQL Server instance name> instance of SQL Server. DPM cannot be installed on an existing database.

In SQL Server Management Studio, delete the <DPM database> database, and then run DPM Setup again. If you need to reuse an older DPM database, back up the database and restore it after completing the DPM installation.

4020

DPM Setup detected several existing protection groups.

In DPM Administrator Console, in the Protection task area, remove the groups from protection, and then run DPM Setup again.

4021

DPM Setup could not access Active Directory Domain Services. You cannot proceed with the DPM Installation.

Verify that the computer is joined to a domain, that DNS is correctly configured, and that you are logged on as a domain user with administrator user rights.

4023

The <prerequisite> installation failed. All changes made by the <prerequisite> installation to the system were rolled back.

Manually install <prerequisite>. For instructions, see "Manually Installing Prerequisite Software" in the DPM 2007 Deployment Guide.

4024

The <prerequisite> installation failed. All changes made by the <prerequisite> installation to the system were rolled back.

Manually install <prerequisite>. For instructions, see "Manually Installing Prerequisite Software" in the DPM 2007 Deployment Guide.

4025

The <prerequisite> configuration failed.

Use Add or Remove programs in Control Panel to uninstall <prerequisite>. After uninstalling <prerequisite> run DPM Setup again.

4026

DPM Setup failed to configure the service <service name>.

Use Add or Remove programs in Control Panel to uninstall DPM. After uninstalling, run DPM Setup again.

4027

DPM Setup was unable to collect information about volumes in the storage pool because access to the database was denied.

Manually delete the volumes allocated to the storage pool or format the disks.

4028

Setup was unable to delete the <database name> database.

Manually delete the database using SQL Server Management Studio.

4029

Setup was unable to delete the schedules from the master database.

Open SQL Server Management Studio, and connect to the DPM instance of SQL Server. Expand the instance of SQL Server, browse to SQL Server Agent, and then in Jobs, delete the <schedule category> category.

4030

Setup was unable to remove reports deployed with SQL Server Reporting Services.

If you are reinstalling DPM on this computer, no action is necessary. If you are not reinstalling DPM, you must uninstall SQL Server 2005 to remove the reports.

4031

The computer <computer name> could not be removed from the intranet security zone settings in Internet Explorer.

In Internet Explorer, on the Tools menu, click Internet Options. In the Internet Options dialog box, on the Security tab, click Local intranet, click Sites, then click Advanced, and then remove computer <computer name> from the intranet zone.

4032

DPM could not delete the <account name> user account.

Manually delete account <account name>.

4033

DPM Setup could not remove the DPM Administrator Console shortcuts from: <comma separated shortcut locations>.

Manually delete the DPM Administrator Console shortcuts.

4034

DPM Setup could not delete service <service name>.

Manually delete service <service name>. On the Administrative Tools menu, click Services.

4035

DPM Setup could not delete the <group name> group on computer <computer name>.

Delete the group manually. On the Administrative Tools menu, click Computer Management. Expand Local Users and Groups, and then click Groups. Right-click <group name>, and then click Delete.

4036

The DPM database was removed, however, DPM could not remove database files <database files complete location>.

Delete the database files manually.

4037

To finish deleting service <service name>, you must restart the computer.

Restart your computer.

4038

DPM Setup was unable to unmount the volumes from <volumes directory>.

Manually unmount the volumes using Disk Management.

4039

This computer has less than the recommended amount of memory for optimal performance of DPM. The recommended amount of memory is 2 GB.

Add more memory to this computer or install DPM on a different computer.

4040

The domain controller role is enabled on this computer. DPM does not support installing DPM on a domain controller.

Install DPM on a computer that is not a domain controller.

4042

Setup has detected that SQL Server 2005 Service Pack 2 has not been installed on the selected SQL Server.

Install SQL Server 2005 Service Pack 2 or higher and try again.

4045

DPM Setup was unable to set permissions on folder <directory path>.

Verify that the folder <directory path> is a valid location and that the current user has access to the location.

4046

DPM cannot delete <file name>.

Verify that the current user has permissions to delete the file.

4047

DPM Setup was unable to configure service <Setup service name>.

Review the error details, take the appropriate action, and then try running DPM Setup again.

4049

The <prerequisite> installation failed. All changes made by the <prerequisite> installation to the system were rolled back.

Use Add or Remove Programs in Control Panel to uninstall DPM. Then manually install <prerequisite>. For instructions, see "Manually Installing Prerequisite Software" in the DPM 2007 Deployment Guide.

4050

The <prerequisite> installation failed. All changes made by the <prerequisite> installation to the system were rolled back.

Use Add or Remove Programs in Control Panel to uninstall DPM. Then manually install <prerequisite>. For instructions, see "Manually Installing Prerequisite Software" in the DPM 2007 Deployment Guide.

4051

There is insufficient disk space on the program files volume <binary drive> to complete the installation.

To continue with the DPM installation, free up <binary disk space required> MB of disk space on the volume.

4052

You cannot install DPM on a server if a DPM protection agent has been installed it.

 

4053

DPM Setup was unable to remove the protected computers from the <DCOM Users Group> group.

Delete the protected computers from the group. On the Administrative Tools menu, click Computer Management. Expand Local Users and Groups, and then click Groups. Right-click <DCOM Users Group>, and then click Delete.

4054

Setup was unable to add protected computers to the <DCOM Users Group> group.

Review the error details. Use Add or Remove Programs in Control Panel to uninstall DPM, and then run DPM Setup again.

4055

DPM Setup was unable to remove DPM and the protection agent from the Windows Firewall exceptions list.

If Windows Firewall is enabled, remove DPM and the protection agent from the exceptions list. In Control Panel, click Windows Firewall, click the Exceptions tab, and then delete Microsoft System Center Data Protection Manager 2007 and the Microsoft System Center Data Protection Manager 2007 Replication Agent from the list of exceptions.

4056

DPM Setup was unable to add DPM to the Windows Firewall Exceptions.

Review the error details. In Control Panel, click Windows Firewall, and on the General tab, verify that the "Don't allow exceptions" option is unchecked. Use Add or Remove Programs in Control Panel to uninstall DPM and then run DPM Setup again.

4057

There is insufficient disk space on the database volume <database drive> to complete the installation.

To continue with the installation, free up <database disk space required> MB of disk space on the volume.

4058

DPM requires the Microsoft$DPM$ instance of SQL Server. None of the existing SQL Server installations have the name Microsoft$DPM$. Setup will install the Evaluation Edition of SQL Server 2005, which will expire in 180 days.

To avoid expiration of SQL Server 2005, exit Setup and install the SQL Server 2005 licensed retail copy, or upgrade to SQL Server 2005 within 180 days. To properly configure the SQL Server 2005 settings, see "Manually Installing Prerequisite Software" in the DPM 2007 Deployment Guide.

4059

DPM Setup installs the Evaluation Edition of SQL Server 2005 which expires 180 days after installation.

To avoid expiration of SQL Server 2005, exit Setup and install the SQL Server 2005 licensed retail copy, or upgrade to SQL Server 2005 within 180 days. To properly configure the SQL Server 2005 settings, see "Manually Installing Prerequisite Software" in the DPM 2007 Deployment Guide.

4063

The Default Web site that Internet Information Services (IIS) uses is disabled. You cannot install or run SQL Server Reporting Services if this Web site is unavailable.

At the command prompt, run inetmgr.exe. To enable the Default Web site, expand the Web Sites folder, right-click Default Web Site, and then click Start.

4064

The Default Web site used by Internet Information Services (IIS) does not exist. SQL Server 2005 Reporting Services cannot be installed or run unless this Web site is available.

Use Add or Remove Programs from Control Panel. Uninstall SQL Server 2005 and SQL Server 2005 Reporting Services if already installed. Uninstall Internet Information Server (IIS). Then run DPM Setup again to install IIS and SQL Server 2005 with Reporting Services with the correct configuration.

4065

You did not specify the .

Specify a .

4066

You did not specify a company name.

Specify a company name.

4067

The number of DPM licenses must be greater than or equal to zero.

Specify a number for the DPM licenses greater than or equal to zero.

4068

Installation source <folder path> for installing prerequisites either does not exist or cannot be accessed or Setup cannot find one or more prerequisites at the location.

Make sure that the DPM installation DVD is copied correctly and re-run Setup.

4069

The input <input parameter tag> is mandatory.

Specify a valid input <input parameter tag>.

4070

The prerequisite check failed with errors.

Review the errors in the DPM setup log file <Setup log file>. Resolve the errors, and then run DPM Setup again.

4071

DPM Setup could not delete the DPM Administrator Console shortcut from: <comma separated shortcut locations>.

Please delete the shortcuts manually.

4072

The specified path <file name> is invalid.

Specify a valid path and verify that the path is accessible.

4073

The command line argument <command line argument> is invalid.

See "Installing DPM" in DPM Setup Help.

4074

The path <file name> exceeds <maximum limit> characters.

Choose a path with a shorter length.

4075

The command line argument <command line argument> is already specified.

See "Installing DPM" in DPM Setup Help.

4076

The value for <command line argument> was not specified.

See "Installing DPM" in the DPM Setup Help.

4077

DPM is not installed on this computer.

Run DPM Setup from the DPM product DVD.

4078

DPM is already installed on this computer

To uninstall DPM, use Add or Remove Programs in Control Panel.

4079

DPM is not installed on this computer.

To install DPM, see "Installing DPM" in DPM Setup Help.

4080

No IN file is specified in the command line.

See "Installing DPM" in DPM Setup Help.

4081

DPM configuration failed.

Refer to the "Troubleshooting" section of DPM Setup Help.

4082

DPM cannot start service <Setup service name>.

Start the service manually. On the Administrative Tools menu, click Services. Right-click <Setup service name>, and then click Start.

4083

DPM setup could not configure agents.

Refer to "Troubleshooting" section of DPM help.

4084

DPM setup could not configure SQL Server 2005 Reporting Services.

Refer to "Troubleshooting" section of DPM help.

4086

DPM has been successfully installed. However, DPM Setup could not delete the extracted folder <folder path>.

Delete folder <folder path> manually.

4087

DPM Setup could not delete the extracted folder <folder path>.

Delete folder <folder path> manually.

4088

DPM Setup could not delete the virtual directory <folder path>.

Delete the directory manually. On the Administrative Tools menu, click Internet Information Services (IIS) Manager. Expand the Web Sites folder, expand Default Web Site, and then delete the virtual directory <folder path>.

4089

DPM Setup could not configure the database <database name>.

Verify that the MSSQL$<instance name> service is started. If the service is not started, on the Administrative Tools menu, click Services. Right-click MSSQL$<instance name>, and then click Start.

4090

DPM Setup detected that Microsoft$DPM$, the instance of SQL Server used in the current installation of DPM, is an instance of SQL Server 2005 Evaluation Edition. Setup will upgrade the instance to the SQL Server 2005 Retail Edition as part of the DPM upgrade.

No action is required.

4091

DPM Setup could not determine the edition of SQL Server used in the current installation of DPM.

If the current installation of DPM uses an expired instance of the Evaluation Edition of SQL Server 2005, you must manually upgrade to the retail edition of SQL Server 2005. For instructions, see the DPM 2007 Deployment Guide. For more information about this error, see the application event log.

4093

DPM Setup has detected that the current installation of DPM uses the Evaluation Edition of SQL Server 2000 Reporting Services. Setup will upgrade to the retail edition of SQL Server 2000 Reporting Services as part of the upgrade of DPM.

No action required.

4094

DPM Setup could not determine the edition of SQL Server 2005 Reporting Services used in the current installation of DPM.

Verify that the Report Server and World Wide Web Publishing services are running: In Control Panel, click Administrative Tools, click Services, and check the Status column for each service.

4095

DPM Setup has detected that the current installation of DPM uses an expired instance of the Evaluation Edition of SQL Server 2000 Reporting Services.

Manually upgrade to the retail edition of SQL Server 2000 Reporting Services, and then run DPM Setup again. For instructions for upgrading Reporting Services, see the DPM 2007 Deployment Guide.

4200

The DPM Writer service could not be accessed.

Review the Application Event log for more details. Verify that DPM is installed and that the DPM Writer service is running.

4201

The backup operation did not complete successfully. Some backup shadow copies could not be created.

Ensure that the DPM replicas are not busy and retry the operation.

4206

DPM Writer could not connect to the <database name> database.

Make sure that the SQL Server instance used by DPM is running and is accessible over network.

4207

DPM Writer could not query the <database name> database.

Make sure that the SQL Server instance used by DPM is running and is accessible over network.

4208

DPM Writer could not access the registry.

Make sure that Data Protection Manager is installed correctly.

4209

DPM Writer encountered an internal error.

Please restart the DPM Writer service, and then try the backup operation again. For additional troubleshooting information, review the application event log and the DPM Troubleshooting Guide.

4210

DpmBackup encountered an internal error.

Please try the backup operation again. For additional troubleshooting information, see the DPM Troubleshooting Guide.

4211

You do not have sufficient privileges to perform this operation.

On the DPM server, use Event Viewer to view details for this event. The details are available in the application event log.

4216

DpmPathMerge could not query the <database name> database.

Make sure that the SQL Server services are running with appropriate privileges.

4217

DpmPathMerge could not access the registry.

Make sure that Data Protection Manager is installed correctly.

4218

DpmPathMerge encountered an internal error.

Please try the operation again. For additional troubleshooting information, see the DPM Troubleshooting Guide.

4219

Either because this replica was restored from a backup that was not created using the DpmBackup tool, or because the GUID of the protected volume has changed since the backup was created, DpmPathMerge cannot automatically remove extraneous path information.

To ensure that this replica is consistent with the protected data, run the FsPathMerge tool to manually remove extraneous path information from the restored replica. For instructions for using FsPathMerge, see the DPM Operations Guide.

4220

DPM writer was unable to snapshot the replica of <data source name>, because the replica is not in a valid state (Validity: <validity>).

In DPM Administrator Console, run a consistency check for the data source to ensure that the replica is consistent.

4221

DPM Writer has timed out waiting for replica to be free and available for snapshot.

Retry again when no jobs are running for the selected data source.

4222

DPM has run out of free recovery point space and will fail snapshots for <data source name> in order to prevent existing recovery points from getting recycled.

1) Increase the space allocated for the recovery point volume for <data source name>.

2) Retry the operation after increasing the space for the recovery point volume.

4300

DPM Setup could not delete the DPMRA service.

Delete the DPMRA service manually. At the command prompt, type "sc delete DPMRA".

4301

DPM Setup was unable to uninstall the Dr. Watson version that DPM installed.

For information about manually uninstalling Dr. Watson, see "Troubleshooting" in DPM Setup Help.

4303

DPM Setup has detected that the required version of Windows PowerShell is not installed. This software is required for DPM to run correctly.

Install Windows PowerShell and Power shell Multilanguage User Interface pack. Then run DPM Setup again.

4304

DPM Setup detected that the Single Instance Store (SIS) component is not installed. This software is required for Data Protection Manager to run correctly.

To install SIS, run "start /wait ocsetup.exe SIS-Limited /quiet /norestart" from the command-line and restart the computer. Then run DPM setup again

4305

DPM Setup detected a previous version of Microsoft Management Console.

Download and install Microsoft Management Console 3.0 from http://go.microsoft.com/fwlink/?LinkId=55423 or upgrade the operating system to Windows Server 2003 R2, and then run DPM Setup again.

4306

DPM Setup is unable to use the credentials provided to log on as <username>.

Review the error log for details. Verify that the Remote SQL Server administrator credentials you provided are correct and that they have logon permissions on the local computer.

4307

DPM Setup is unable to connect to the specified instance of SQL Server.

Verify that the specified computer and the instance of SQL Server meets the following requirements:

1) The computer is accessible over the network.

2) A firewall is not blocking requests from the DPM computer. For steps to configure the firewall on the SQL Server, follow the steps described here: http://support.microsoft.com/kb/914277.

3) The specified user is an administrator on the computer running the instance of SQL Server.

4308

An invalid SQL Server instance was specified.

Specify a valid instance of SQL Server.

4309

The SQL Server 2005 installation failed. All changes made by the SQL Server 2005 installation to the system were rolled back.

Manually install SQL Server 2005. For instructions, see "Manually Installing Prerequisite Software" in the DPM 2007 Deployment Guide.

4310

The SQL Server 2005 installation failed. All changes made by the SQL Server 2005 installation to the system were rolled back.

Review the log file for failures and take the appropriate action. Uninstall SQL Server 2005 using Add or Remove Programs in Control Panel. Then run DPM Setup again or refer to the steps in "Installing Prerequisite Software Manually" in the DPM 2007 Deployment Guide.

4312

DPM Setup detected that the Removable Storage service is running. To install DPM correctly, DPM Setup will stop and disable this service.

 

4313

DPM Setup could not delete the DPM Library Agent service.

Delete the service manually. At the command prompt, type "sc delete DPMLA".

4314

DPM Setup was unable to share the folder [InstallLocation]\Temp as MTATempStore$.

Review the error details, take the appropriate action, and then run DPM Setup again.

4315

DPM Setup could not configure the security settings for this computer.

Verify that the DPM server is a member of a domain and that a domain controller is running. Additionally, verify that there is network connectivity between the DPM server and the domain controller.

4316

DPM Setup was unable to configure the DPMRATrustedMachines Group security settings.

Review the error details, take the appropriate action, and then run DPM Setup again.

4317

DPM Setup failed to disable the Removable Storage service (NtmsSvc).

Manually stop and disable the Removable Storage service. On the Administrative tools menu, click Services. Right-click Removable Storage, and then click Stop. Then run DPM Setup again.

4318

DPM Setup failed to create the DPMRADCOMTrustedMachines or DPMRADmTrustedMachines group.

Review the error details, take the appropriate action, and then run DPM Setup again.

4319

DPM has been successfully installed. However, you must restart the computer to complete the DPM installation.

Restart the computer to complete the DPM installation.

4320

You cannot install DPM on a computer with Microsoft Cluster service enabled.

Use the Cluster Administrator tool to remove this computer from the cluster or install DPM on another computer.

4321

DPM cannot access registry key <registry key> on computer <computer name>.

Verify that the registry key exists, that user <> has full permissions, and that the Remote Registry service is running on this computer and computer <computer name>.

4323

DPM Setup failed to add a user to the local group.

Review the error details, take the appropriate action, and then run DPM Setup again.

4324

You cannot choose the instance <instance name> on the local machine.

Specify a different instance to install DPM or choose the option to let DPM install its own SQL Server instance. If DPM's SQL Server instance already exists, it will be reused.

4325

DPM Setup failed to get the fully qualified domain name for either the computer running DPM or the computer with the selected instance of SQL Server.

Verify that computers are joined to the same domain, that the DNS client service is running, and that DNS is accessible over the network. Then run DPM Setup again.

4326

DPM Setup failed to create certificate stores required for DPM.

Review the error details, take the appropriate action, and then run DPM Setup again.

4327

Setup failed to delete the certificate stores created for DPM.

At a command prompt, run "certutil.exe -delstore" to delete the certificates in DPMBackStore and DPMRestoreStore.

4328

The service <name> is running under <credentials> credentials. It should be running under domain user credentials.

Run the SQL Configuration tool on the computer running SQL Server to change the account for the services. Then try again.

4329

DPM setup is unable to verify if the Microsoft Cluster service is enabled on this computer.

Verify that this computer does not have the Microsoft Cluster service enabled, and then proceed with the DPM installation.

4330

DPM Setup could not remove the account <user account name> from the group <group name>.

Manually delete account <user account name> from the group.

4331

The Microsoft System Center DPM Support Files on the SQL Server computer <computer name> were not removed.

If no other DPM server is using the server for hosting the DPM database, uninstall the Microsoft System Center DPM Support Files using Add or Remove Programs in Control Panel.

4332

Could not query database <database name> from the <instance name> instance of SQL Server.

Review the error message and retry the action:

<exception message>

4333

DPM Management Shell is already installed on this computer.

On the Start menu, select "DPM Management Shell" from "Microsoft System Center Data Protection Manager 2007".

4334

DPM 2007 cannot be installed on the same computer as DPM 2006.

Install DPM 2007 on a different computer and migrate your settings using the upgrade tool. For details, refer to the DPM 2007 Upgrade Guide.

4335

Cannot find file: <file name>.

Run MigrateDPM2006 [-exportSettings] [-dpm2006server ServerName] first to create the file.

4336

Settings file <file name> is invalid.

Run MigrateDPM2006 [-exportSettings] [-dpm2006server ServerName] to recreate the file.

4337

The DPM protection agent is not installed on the computer <computer name>.

Install the agent and try the operation again.

4338

Could not find configuration for <computer name>.

Enter a valid name for a computer configuration to migrate.

4339

Failed to copy file <file name> from <source location> to <destination location>.

Review the error details and take appropriate action. Then retry the operation.

4340

There is insufficient disk space on the database volume <database drive> on <computer name>.

Free <database disk space required> MB of disk space on the volume to continue with the installation.

4341

Setup cannot query the SQL Server.

Make sure that SQL Server service is running.

4342

A restart is required to complete the uninstallation of Data Protection Manager.

 

4343

MigrateDPM2006 has encountered an error.

Make sure that:

1) You have administrator access to <computer name>.

2) Check the computer name provided and make sure the computer has an installation of Data Protection Manager 2006 with Service Pack 1 applied.

4344

Setup could not detect an installation of Microsoft System Center DPM Support Files on the selected SQL Server.

Install the SQLPrep.msi located on the installation DVD or installation share, and try again. The package is located inside the DPM2007\msi folder.

4345

Setup has detected that the selected SQL Server has an older version of Microsoft System Center DPM Support Files installed.

Install the latest SQLPrep.msi located on the installation DVD or installation share, and try again. The package is located inside the DPM2007\msi folder.

4346

The settings for data source <data source name> on server <server name> have not been imported to this DPM server.

Run MigrateDPM2006 [-importSettings] [-dpm2006server ServerName] [-protectedServer ServerName] and then retry the data copy.

4347

Copy for replica <data source name> on computer <server name> failed and this data source is being skipped.

Review the error details and take appropriate action. Then retry the operation.

4348

DPM requires the Named Pipes protocol to be enabled on the selected instance of SQL Server.

On the selected server, run the SQL Server Configuration Manager tool and enable the network configuration for the selected instance.

4349

Unable to set permissions on the folder corresponding to "MTATempStore$" share.

Review the error details, take the appropriate action, and then retry the installation.

4350

DPM Upgrade marked replicas are invalid.

 

4351

Setup has detected that client-side certificates are required for Internet Information Services on this computer. DPM does not support IIS requiring client-side certificates.

On the selected server, in Administrative Tools, run Internet Information Services Manager. For the Default Web site, select "Properties" and click the "Directory Security" tab. Under "Secure Communication", click "Edit" and set the option for client certificates option to "Ignore client certificates" or "Accept client certificates".

4352

Setup was unable to mount replica volumes under the path <volumes directory>.

Using Disk Management, manually mount the DPM volumes before using DPM.

4353

Setup was unable to dismount replica volumes under the path <volumes directory>.

Using Disk Management, manually dismount the DPM volumes.

4355

DPM setup has detected that the SQL Server Agent service on the selected instance is not configured to run as "Automatic". Setup will reconfigure the service to ensure DPM can function correctly after installation.

 

4356

DPM Setup detected that a required hotfix is missing.

Install hotfix 940349 from http://support.microsoft.com/kb/940349 , and then run DPM Setup again.

4357

DPM setup has detected that this server contains data protected from another DPM server or has protection enabled for another DPM server. Upgrade for DPM servers protecting other DPM servers is not supported.

Uninstall DPM v2 Beta2 and the instance of SQL Server 2005 installed with it before installing DPM 2007.

4358

DPM setup has detected the Default Web Site is not configured to use port 80.

At the command prompt, run inetmgr.exe. To change port for the Default Web site, expand Web Sites, right click Default Web Site, and select properties. Configure 'TCP port' setting to '80'.Then, run setup again.

4359

DPM Setup was unable to set security permissions on some of the volumes in the storage pool. The volume may be missing.

Ensure all volumes are online. In Disk Management Console, right-click every DPM volume and select Properties. From the Security tab, restrict access to the volumes for administrators group and the LocalSystem account only by applying the appropriate permissions.

4360

DPM setup cannot upgrade the existing installation because the current DPM database is inconsistent.

To upgrade DPM 2007 Beta2 to DPM 2007, refer to the FAQ for additional information on how to fix this problem, or uninstall DPM 2007 Beta2 and prerequisites with the "Remove Data" option checked and run DPM 2007 Setup again.

6002

DPM cannot access the path <file name> because the SYSTEM account has been denied permission.

Set the permissions for the SYSTEM account to allow Full Control of the item.

6003

DPM cannot access the path <file name> because the SYSTEM account has been denied permission.

Set the permissions for the SYSTEM account to allow Full Control of the item.

6012

DPM cannot access mount points under the path <file name> because the SYSTEM account has been denied permission.

Set the permissions for the SYSTEM account to allow List Folder Contents and Read for items in the specified path.

6013

DPM cannot access mount points under the path <file name> because the SYSTEM account has been denied permission.

Set the permissions for the SYSTEM account to allow List Folder Contents and Read for items in the specified path.

23043

DPM has unexpectedly reached the end of the tape <media label>. This could be because the tape was tampered with.

If you have another copy of this tape, then retry recovery using the copy.

23044

Rescan cannot be performed because DPM is currently performing other operations on the server.

Wait for the other operations to complete, and then retry this operation.

23045

DPM failed to move one or more tapes to the I/E port slots

1) Check to see that the library door is locked and that the I/E port is retracted. 2) Check to see that there are sufficient free I/E port slots in the library.

24007

Tape <media label> cannot be marked as a cleaning tape because it is not a cleaning tape.

 

24008

DPM cannot complete the requested operation on tape <media label> because this tape is being used by some other job.

Retry the operation later.

24014

Library lacks power or cables are not connected properly

1) Verify that the library is turned on.

2) Verify that data connection and power cables are connected properly.

3) Open Computer Management and verify that the library is displayed in Device Manager.

24015

Tape is stuck in the library autoloader.

Remove the tape from the library autoloader. Consult the documentation for your hardware for instructions on troubleshooting tape errors. When the tape is repaired, run the library job again

24017

The <library type> <library> drive information needs to be refreshed.

On the Libraries tab in the Management task area, select the library and click Rescan in the Actions pane.

24018

Drive cleaning failed or timed out.

Change the cleaning tape and then, on the Libraries tab in the Management task area, select the drive and click Clean in the Actions pane.

24019

Drive <drive name> in <library type> <library> needs servicing.

Contact product support for your hardware to get the drive serviced. You should also review all protection groups to identify if the absence of this drive requires changes to drive allocations.

24021

DPM attempted to move a tape to <element type> <element name> but this <element type> was occupied. DPM may not be in synch with the current state of the library <library>.

1) On the Libraries tab in the Management task area, select the library <library> and click 'Inventory' in the Actions pane.

2) If the <element type> contains a tape, remove this tape by using the front panel of your library.

24022

The <element type> <element name> did not contain a tape when DPM expected it to. DPM might not be in synch with the state of the <library type> <library>

On the Libraries tab in the Management task area, select the <library type> <library> and click Inventory library in the Actions pane.

24023

The library <library> mandates that when a tape is dismounted, it should be moved back to the slot it was originally mounted from. However, the slot <slot name> is not empty.

1) Remove the tape in the slot <slot name> by using the front panel of your library.

2) On the Libraries tab in the Management task area, click Inventory library in order to run inventory

24024

A library with the same name is already attached to this server.

Please choose a different name for the library.

 

24025

The operation cannot be performed on <library type> <library> because it does not have any I/E ports.

 

24026

Operation cannot be performed because DPM Administrator Console is not synchronized with the actual state of the library.

Close and reopen DPM Administrator Console to synchronize it with the actual state of the library.

24027

Operation failed since the slot <slot name> in library <library> was empty. This tape is currently present in <media location type> <media location information>

Use the front panel of your library to move the tape from its current location to the slot specified above.

24029

Tape erase operation was skipped because <library type> <library> does not support tape erase.

 

24031

DPM was unable to recatalog the tape in <media location type> <media location information> in <library type> <library> because this tape has not been identified.

On the Libraries tab in the Management task area, click Inventory library. Then, select the tape <media label> and click Identify unknown tape.

24034

DPM could not reserve the I/E port resource because one of required resources is not accessible.

Ensure that there are no pending alerts for the library. Also check whether I/E port slots have been left open; if yes, close the I/E port slots.

24036

The operation failed because the I/E port is currently in use.

Retry this operation after the I/E port is free.

24037

DPM failed to erase the selected tape because the state of the <library type> <library> as seen by DPM is inconsistent with the actual state of the library.

Run a detailed inventory and a fast inventory.

24038

The barcode on the tape <media label> in <media location type> <media location information> appears to have changed since the last time it was inventoried in DPM.

1. If the barcode of this tape has been changed, then click the link below to fix this issue. Refresh barcode on tape <- this is a link to delete older barcode and set the current as the actual barcode. 2. If this tape is a copy of a DPM tape created by external tool, erase this tape before using it. To erase this tape and resolve this issue, click the link below. Erase tape and refresh barcode state <- this is a link

24039

Duplicate barcodes detected on tapes with labels <media label> and <media label>

1. Remove the tapes from the library. 2. Clear duplicate barcode information from DPM. <- this is a link. 3. Replace the barcodes on the tapes and insert them back in library. 4. Inventory the library. <- this is a link to run FI +DI

24040

DPM failed to recatalog the imported tape <media label> because it has not been inventoried

On the Library tab in the Management task area, click Inventory library. Select the option to perform a detailed inventory.

24041

DPM failed to recatalog the imported tape <media label> because the tape is blank.

DPM can only recatalog a tape that has valid data on it.

24042

DPM failed to recatalog the imported tapes because they do not contain the catalog information.

It is likely that your data spans multiple tapes and the catalog information is present on another tape. Insert all tapes associated with the backup and retry the operation.

24050

Failed to perform the operation since the tape <media label> is not available in <library type> <library>

Add tape to the library, or to the drive in the case of a stand-alone tape drive. Retry the operation after adding tape.

24051

Required tape resource <media label> is reserved by another task.

Wait for the other task to complete, or cancel the ongoing operation. Retry the operation.

24052

DPM could not reserve the drive resource because one of required drive resources is not online or it needs cleaning or servicing.

1) View and resolve all alerts for the library and its drive(s). Retry the operation after resolving the alerts.

2) Go to the Library tab in the Management pane and click Rescan. Once the rescan operation has completed successfully, retry the operation.

24053

Required drive resource is reserved by another task.

View and resolve all alerts for the library and drive, or wait for other operations to complete. Retry the operation after resolving the alerts.

24054

Operation cannot be performed on the tape in <media location type> <media location information> because it is a cleaning tape.

 

24055

Operation failed because no usable drives were available in <library type> <library>. Either no drive is online or all the drives) need cleaning or servicing.

1) On the Alerts tab in the Monitoring task area, resolve all alerts for this library and its drive. Retry this operation after resolving the alerts.

2) If you have some drives which are functioning correctly but are currently being used, wait for the other operations to complete and then retry this operation.

24056

<library type> <library> has been disabled by the DPM administrator

1) If this library is associated with an active protection group, modify the protection group to associate it with another library to prevent tape-related jobs from failing.

2) If you want to use this library for your tape-related jobs, on the Libraries tab in the Management task area, select this library, and then click Enable library in the Actions pane.

24057

DPM failed to create a copy of the tape backup for <data source type> <data source name> on <server name> because the tape backup failed or did not run.

1) Retry the failed tape backup job using the alert in the Monitoring task area.

2) If your copy failed because the tape backup job did not run at all, in the Protection task area, click Create recovery point - tape to create a short-term tape backup.

3) After successfully running the tape backup, retry the failed copy job using the alert in the Monitoring task area.

24058

The certificate <certificate name> with serial number <certificate serial number> issued by <certificate issuer> will expire by <expiration date>. All encrypted backup jobs will fail after this time

1) If this certificate contains a private key, move this certificate to the DPM recovery certificates collection for recovering data in the future, and replace this certificate with a valid certificate in the DPM backup certificates collection to continue further backups.

2) If this certificate does not contain a private key, replace this certificate with a valid certificate in the DPM backup certificates collection to continue further backups.

See "How to Encrypt Data in a Protection Group " in DPM Help for more information about certificates.

24059

The certificate <certificate name> with serial number <certificate serial number> issued by <certificate issuer> will expire by <expiration date>. All encrypted backup jobs will fail after this time

1) If this certificate contains a private key, move this certificate to the DPM recovery certificates collection for recovering data in future, and replace this certificate with a valid certificate in the DPM backup certificates collection to continue further backups.

2) If this certificate does not contain a private key, replace this certificate with a valid certificate in the DPM backup certificates collection to continue further backups.

See "How to Encrypt Data in a Protection Group " in DPM Help for more information about certificates.

24060

Some certificates under DPMBackupStore have changed since the start of the job.

Retry the job.

24061

Unexpected tape detected in <media location type> <media location information> in <library type> <library>

Check to see if there are any active alerts indicating suspect tapes. If such an alert exists, take the appropriate recommended action and then retry this job.

24070

Some of the certificates under DPMBackupStore have expired

1) If this certificate contains a private key, move this certificate to the DPM recovery certificates collection for recovering data in future, and replace this certificate with a valid certificate in the DPM backup certificates collection to continue further backups.

2) If this certificate does not contain a private key, replace this certificate with a valid certificate in the DPM backup certificates collection to continue further backups.

See "How to Encrypt Data in a Protection Group " in DPM Help for more information about certificates.

24071

This DPM server is not authorized to read or write to this encrypted tape because there is no valid certificate in DPMBackupStore and DPMRestoreStore which can decrypt data.

1) Make sure that DPMBackupStore has the certificate to decrypt this tape.

2)Use this tape on a DPM server which is authorized to read this tape.

See "How to Encrypt Data in a Protection Group " in DPM Help for more information about certificates.

24072

DPMBackupStore or DPMRestoreStore is not present.

Recreate DPMBackupStore and DPMRestoreStore Certificate stores using the Certificate Management console.

24073

No certificate is present under DPMBackupStore.

Add certificates to the DPM backup certificates collection.

See "How to Encrypt Data in a Protection Group " in DPM Help for more information about certificates.

24074

Failed to encrypt data on tape

Retry the job

24075

Certificates on tape are corrupt. Data on this tape cannot be recovered.

 

24076

The command sent by DPM to the library agent timed out.

Retry the operation.

24077

DPM failed to mount the tape <media label> in drive <drive name> for the library <library>. This is because DPM is not synchronized with the current state of the library.

On the Library tab in the Management task area, select the library and then click Inventory library. If enabled, select the option to run Fast inventory; otherwise, run Detailed inventory.

24078

No certificate with private key is present in DPMBackupStore

In the Certificate Management console, open certificate stores for the Computer account on the DPM server. Add a certificate which has the private key to the DPMBackupStore certificates collection.

See "How to Encrypt Data in a Protection Group " in DPM Help for more information about certificates.

24079

DPM encountered an error while attempting to parse the tape catalog information for tape <media label>.

Retry the operation.

24080

DPM encountered a critical error while trying to parse the contents of the tape <media label>. This may be because the data on this tape is corrupt.

1) Check if you have another copy of this tape. If a copy is available, use that to retry the recovery.

2) If you do not have another copy of this tape, then open the Recovery task area and select all required individual recoverable items and perform the recovery.

24082

DPM failed to perform the operation since the specified recovery point does not exist

 

24083

Recovery failed for <data source type> <data source name> on <server name>. Hardware snapshots of the DPM replica and recovery point volumes are not mounted on the protected computer for SAN recovery

Use your SAN software to take hardware snapshots of the DPM replica and recovery point volumes and mount them on the protected computer

24084

The tape in <library type> <library> at <media location type> <media location information> has been written to by some other tape backup application by using an unsupported physical block size . DPM only supports a physical block size between 1024 bytes and 65536 bytes and hence will not be able to read or overwrite the contents of this tape.

Go to the Libraries tab in the Management pane, select the tape, and click Erase tape to erase the content of this tape. After erasing this tape, DPM will be able to use it for backups.

24086

DPM failed to dismount the tape <media label> in drive <drive name> for the library <library>. This is because DPM is not synchronized with the current state of the library.

On the Library tab in the Management task area, select the library and then click Inventory library. If enabled, select the option to run Fast inventory; otherwise, run Detailed inventory.

25001

Rescan cannot be performed at this moment because DPM is performing other operations on the <library type> <library>.

Please wait for the current library operations to complete and then retry this operation

25002

The tape in <library type> <library> at <media location type> <media location information> appears to be a cleaning tape. However, this tape is not marked as a cleaning tape.

On the Libraries tab in the Management task area, select this tape and click Mark as cleaning tape

25005

The cleaning operation for drive <drive name> on library <library> took longer than expected. The cleaning operation may have failed.

1) If supported, check the front panel of your library to verify that this cleaning operation completed successfully.

2) If the cleaning operation failed, try changing the cleaning tape and run the cleaning job again.

25009

DPM is not synchronized with the current state of your library. Jobs running on the <library type> <library> can potentially fail.

On the Libraries tab in the Management task area, click Inventory library. If available, select the option to perform a fast inventory, otherwise, perform a detailed inventory.

25010

DPM tried to access <element type> <element name> on library <library>. This <element type> does not exist.

1) On the Libraries tab in the Management task area, click Inventory library in order to run inventory. If enabled, select the option to run Fast inventory, otherwise run Detailed inventory. This will update the library state as seen by DPM.

2) Retry your failed operation after DPM has completed the inventory successfully.

25011

DPM failed to inventory the <library type> <library>. This is possibly due to a hardware issue.

Refer to your hardware manual for troubleshooting steps.

25012

DPM is not synchronized with the current state of your library. Jobs running on the <library type> <library> can potentially fail.

On the Libraries tab in the Management task area, click Inventory library. If available, select the option to perform a fast inventory, otherwise, perform a detailed inventory.

25013

DPM detected that the drive <drive name> does not appear to be installed correctly.

Check the SCSI and bus mappings of the drive to ensure that the drive is mapped correctly. If you change any of the mappings, open the Libraries tab in the Management task area and click Rescan.

25014

<library type> <library> is not ready.

1) Check if the library is turned on.

2) Check for loose connections on data or power channels.

3) Make sure that the library is visible in Device Manager.

4) Check to see that the door on the library is closed

5) Refer to your hardware manual for other troubleshooting steps.

25015

Drive <drive name> was detected as not ready.

1) Check that the drive is powered on.

2) Check if the drive is being serviced. If yes, you can ignore this alert.

3) Check if the drive is connected properly.

4) Refer to your hardware manual for other troubleshooting steps.

25016

DPM failed to use the tape in <media location type> <media location information> because it appears to be a cleaning tape that is identified incorrectly as a backup tape.

Check if the tape in slot <media location type> <media location information> is a cleaning tape. If yes, on the Libraries tab in the Management task area, select this tape and click Mark as cleaning tape in the Actions pane.

25017

DPM could not access a drive <drive name> since some other application is currently using it.

Determine if some other application is using the drive and stop it.

25100

DPM encountered an error while attempting to control the autoloader on library <library>

1) Turn off the library <library>, and then turn it on and retry the operation.

2) Examine the front panel of your library to see if any errors are being reported by your library.

3) Refer to your hardware manual for other troubleshooting steps.

25101

DPM encountered an error while attempting to use tape <media label> on the drive <drive name>. This could be a problem with your drive or tape.

1) Use the tape <media label> in a different drive. To do this, first disable the drive <drive name>. Select this tape and click ‘Identify unknown tape’. If this operation fails, it indicates a potential problem with your tape.

2) Use the tape <media label> in a different library. Load the tape in the other library, select this tape, and click 'Identify unknown tape'. If this operation fails, it indicates a potential problem with your tape.

3) If either of the above action resulted in the tape operation succeeding, it indicates a potential issue with your drive <drive name>.

4) Refer to your hardware manual for other troubleshooting steps.

25102

DPM attempted to move a tape to <element type> <element name> but this <element type> was occupied. DPM may not be in synch with the current state of the library <library>

1) On the Libraries tab in the Management task area, select the library <library> and click 'Inventory' in the Actions pane.

2) If the <element type> contains a tape, remove the tape by using the front panel of your library.

25105

Tape drives or library devices may have been disconnected or reconnected on the DPM server.

On the Libraries tab in the Management task area, click 'Rescan' in the Actions pane.

25106

<library type> <library> is either turned off or has been disconnected

1) Check if the <library type> <library> is turned on.

2) Check for loose data or power channel connections.

3) Make sure the library is visible in Device Manager.

25107

Drive <drive name> requires cleaning. The drive will not be used for further operations until it has been cleaned.

Drive <drive name> will be automatically cleaned by DPM. If you are seeing this error frequently, please service the drive.

25108

The library <library> requires all drives to be empty in order to lock or unlock the door. However, the drive <drive name> has a tape in it.

Use the front panel of the library <library> to move the tape from the drive <drive name> to an empty slot

25109

Tape might not be properly inserted in the stand-alone drive or the stand-alone drive is not ready.

1) Check to see if the tape has been inserted correctly into the drive.

2) Check to see that the drive is ready and operational.

25123

The operation failed because the insert/eject (I/E) port of the library <library> is open.

Use the front panel of the library to close the I/E port.

25124

Rescan failed because the tape drive or library hardware does not seem to have been set up correctly.

In Device Manager, check to see that the drivers for the tape drive or library hardware are installed correctly.

25125

DPM was unable to use <formatted device name value pairs> since this was being used by some other process.

1) Determine if any other process on the DPM server is currently using the library. If this is the case, stop the process.

2) Check to see that your library is powered up and functional

25126

Failed to obtain drive mapping information from the file DPMLA.xml. The information in this file is not formatted correctly.

Refer to the DPM 2007 Operations Guide for instructions on modifying the DPMLA.xml to correctly represent your current library configuration.

30002

After a tape mount operation, no tape is found in the drive or the tape in drive has changed.

Update the library state by performing an inventory, and then retry the operation. On the Libraries tab in the Management task area, click Inventory library.

30008

DPM failed to recatalog the contents of the tape <media label> because it encountered a critical error while attempting to read catalog information from this tape. This may be because the tape data is corrupt.

If you have another copy of this tape, use that instead for the re-catalog operation. If this is the only copy of the tape and you want to recover as much data as is possible, on the Libraries tab in the Management task area, select this tape, click View contents, and copy the contents of this tape to disk.

30012

Errors occurred while taking a VSS snapshot of volume(s).

Retry the operation. If it fails consistently, remove the protected data from the protection group and reprotect it again.

30015

The specified recovery point does not exist

Increase the disk allocation space for the recovery point volume, or delete old recovery points by using the Remove-RecoveryPoint cmdlet. For information about deleting recovery points, open DPM Management Shell and run "Get-Help Remove-RecoveryPoint -detailed".

If you are using custom replica and recovery point volumes, such as in the case of a SAN, you cannot modify the disk space allocated by using DPM. In these cases, identify the volume that corresponds to the recovery point volume for the data source from the “Modify disk allocation” dialog box. Then, open Disk Management, right-click the custom volume, and then select “Extend Volume".

30024

A critical inconsistency was detected, therefore changes cannot be replicated.

Click Modify Protection Group to validate exclusion or inclusion filters for the data source. After the protection group is modified, click the link below to run a synchronization job with consistency check.

30025

One or more databases in the storage group failed to mount

On the Exchange Server, verify the cause of failure from event logs entries.

30026

One or more databases in storage group failed to dismount

On the Exchange Server, verify the cause of failure from event logs entries.

30029

Eseutil.exe failed to apply logs on database files to bring the database to a clean shutdown state.

Retry the operation. If the problem persists, the recovery point may be corrupt. Retry recovery from another recovery point.

30030

SIS is not enabled on the server.

Enable SIS for the server.

30033

The volume is no longer available - it may be dismounted or offline

Make sure the volumes are online and mounted.

30037

DPM was unable to determine the last known backup tracking information for this data source.

Re-run the job.

30038

The change journal is corrupt due to bad sectors on the disk.

Delete the change journal by running "fsutil usn deletejournal" [see command usage for more information] at a command prompt. Click the recommended action link below to perform a consistency check.

30045

At least one of the databases is not online

Ensure that all databases in the storage group are online, and then retry the job.

30046

Protection agent is unable to synchronize the replica.

Run synchronization with consistent check.

30051

Overwrite database' flag is not set for one or more databases being recovered

On the Exchange server, set the 'Overwrite database' flag and retry the operation.

30075

The volume for one of the specified database file locations does not exist. Check to see that the volumes for all file locations specified are available on the destination SQL server

 

30076

Operation failed for <data source name> on <server name> because the recovery point volume for this data source is not available on the DPM server. Future backups will also fail until this issue is fixed.

1) If your recovery point volume is offline, bring it online and then run consistency check for the affected data sources.

2) If your recovery point volume is not available to bring online, remove the affected members from protection and re-protect them. When stopping protection for the affected members, select the option to delete the replica on disk.

30077

DPM has run out of free space on the recovery point volume for <data source name> on <server name>. Protection for this data source will fail in order to prevent existing recovery points from being deleted before their expiration.

1) Increase the space allocated for the recovery point volume for <data source name>. We recommended that you increase the space by at least 25 percent more than the current allocation.

2) Run consistency check after increasing the space for the recovery point volume.

30078

Operation failed for <data source name> on <server name> due to a VSS error on the DPM server. Future backups are also likely to fail until this issue is fixed.

1) Rerun the consistency check and see if it resolves this issue.

2) Check to see if your disks are connected properly to the DPM server. If there are any disk cabling issues, rectify them and then run consistency check.

3) If you are certain that you do not have any disk cabling issues, clear the VSS fault. Next, run chkdsk on <volume name> and finally run consistency check.

30083

Operation failed for <data source name> on <server name> due to a VSS error on the DPM server.

1) Rerun the consistency check and see if it resolves this issue.

2) If running consistency check does not resolve this issue, increase the page file size on the DPM server and then run the consistency check job.

30084

Operation failed for <data source name> on <server name> due to a VSS error on the DPM server.

Rerun the consistency check.

30085

Operation failed for <agent protected server> as the system ran out of memory.

Check the Event Viewer entries to figure out the cause. Retry the operation after fixing the problem.

30087

DPM has detected a checksum mismatch during data transfer over the network

Retry the operation. If the problem persists, contact your network administrator to diagnose possible network issues.

30100

DPM has detected that some other application has created recovery points on the recovery point volume for <data source name> for server <server name>. Future backups will fail until these recovery point are deleted.

Open the DPM Management Shell and run .\Delete-Shadowcopy.ps1 "<volume name>" to delete the externally created recovery points on the recovery point volume.

30101

DPM encountered a critical error while performing an I/O operation on the tape in <media location type> <media location information>.

Retry the operation. If the problem occurs again, contact your hardware vendor to get your hardware serviced.

30102

There was an unrecoverable error during I/O operations on the drive.

Retry the operation with another tape, or try restoring partial data from backup.

30103

After a tape mount operation, no tape is found in the drive or the tape in drive has changed.

Update the library state by performing an inventory, and then retry the operation. On the Libraries tab in the Management task area, click Inventory library.

30104

DPM failed to write to tape because the tape is write-protected. The tape may be in (drive-name/slot id)

Remove the write protection from the tape and retry the operation.

30105

The tape and the drive type may not be compatible.

Check that the tape and the drive type are compatible, and the drive is supported. Also check if the drive firmware needs an upgrade.

30106

No more space left in Temp storage volume.

1) Create a folder called 'temp' under the DPM installation path on the DPM server (by default this path would be "(Program Files)\Microsoft Data Protection Manager\DPM".

2) Share this folder out as a share called "temp".

3) Give the local system account on the DPM server Full Control permissions on this folder.

30107

RA cannot read from/write to temp area.

DPM will recreate the temp area with appropriate permissions

30108

Either the tape <media label> has corrupt data or this is not the right tape.

Use another copy of the tape and retry the operation. You can view the contents of the tape to confirm that it contains the expected data.

30109

DPM failed to recatalog the contents of the tape because it encountered a critical error while attempting to read catalog information from this tape. This may be because the tape data is corrupt.

If you have another copy of this tape, use that instead for the recatalog operation. If this is the only copy of the tape and you want to recover as much data as possible, then select this tape on the Libraries tab in the Management task area, click View contents, and copy the contents of this tape to disk.

30110

DPM has encountered a critical internal error. (Critical error in reading/parsing DirsAndFileOffsetFileList)

Retry the operation.

30111

The VSS application writer or the VSS provider is in a bad state. Either it was already in a bad state or it entered a bad state during the current operation.

Please check that the Event Service and the VSS service are running, and check for errors associated with these services in the Application Event Log on the server <server name>. Please allow 10 minutes for VSS to repair itself and then retry the operation.

30112

DPM encountered a retryable VSS error.

Check the Application Event Log on <server name> for the cause of the failure. Fix the cause and retry the operation.

30113

DPM encountered an error while trying to create a recovery point for one or more volumes for data source <data source name> on <server name>. This may have happened because the volume name is no longer valid.

Retry the operation.

30114

No VSS provider supports one or more volumes for data source <data source name> on <server name>, therefore DPM cannot create recovery points for these volumes.

Please stop protection for this volume and any data sources that are hosted on this volume.

30115

DPM failed to synchronize changes for <data source type> <data source name> on <server name> because the snapshot volume did not have sufficient storage space to hold the churn on the protected computer

Retry the operation at a later point when the churn is expected to be lower.

30116

VSS has deleted a shadow copy since it has probably run out of disk space on the server <server name>.

Increase the space allocated for the VSS diff area of volumes involved in protection on this server.

30117

A journal wrap error has occurred on the change journal, and therefore DPM is unable to track any more changes or may have missed some changes for the data source <data source name> on <server name>.

1) Click the link below to run synchronization with consistency check.

2) If the problem persists, you can increase the change journal size or configure the current protection group to synchronize more often. To change the synchronization schedule, select the protection group in the Protection task area, and in the Actions pane, click Modify protection group. To change the change journal size, click Modify disk allocation, select the Protected Server tab, click Modify, and then change the space allocated.

30118

Change journal not initialized or is the wrong size

1) Click the "Modify protection group for this data source..." link below to configure change journal size. On the Disk Allocation page, select the Protected Server tab and click Modify, then change the space allocated.

2) After the protection group is modified, click the link below to run a synchronization job with consistency check.

30119

The change journal ID may have changed since the last synchronization. DPM is unable to track changes on this computer.

 

30120

DPM failed to recover all the files.

Recover to an alternate location or try recovering from another recovery point.

30121

File copy failed. The directory for source location <source location> or destination location <destination location> does not exist.

(<message>)

Exception trace:

<exception message>

Please make sure that the source and target locations are correct and have appropriate permissions.

30122

File copy failed. The source location <source location> does not exist.

(<message>)

Exception trace :

<exception message>

Please make sure that the source and target locations are correct and have appropriate permissions.

30123

File copy failed due to an I/O error.

Source location: <source location>

Destination location: <destination location>.

(<message>)

Exception trace :<exception message>

Please make sure that the source and destination locations exist and have full control permissions for the local system account.

30124

Catalog for backup job was not built correctly for <data source type> <data source name> on <server name>.

Retry the operation.

30125

Another backup job of <data source name> on <server name> is in progress.

Please wait for the earlier backup job to finish, and then retry the backup. Or, you can cancel the current job, and then retry the backup job.

30126

Backup of <data source name> on <server name> cannot be completed. DPM could not find a valid recovery point on disk.

On the Jobs tab in the Monitoring task area, check for failures of synchronization jobs and resolve those. Next, create a valid recovery point and then run the backup to tape job again. To create a valid recovery point:

1) For application data, in the Protection task area, click Create recovery point, and then select Express full backup on disk.

2) For file data, in the Protection task area, click Create recovery point and then select Create a recovery point after synchronizing.

30127

Operation failed due to an internal error

Retry the operation.

30128

Invalid backup type specified for <data source name> on <server name>.

If you are backing up to tape, perform a full backup. If you are backing up to disk, perform an express full backup.

30129

DPM failed to generate the file list to complete the task.

On the Libraries tab in the Management task area, select the tape and then click View Contents in the Actions pane.

30130

DPM failed to start tracking changes for <data source type> <data source name> on <server name> because of insufficient memory resources

Verify that you do not have more than 100 protectable data sources on a single volume. If this is the case, check to see if you can split your data source across more volumes.

30131

DPM is not synchronized with the changes on <data source type> <data source name> on <server name>. Protection cannot continue.

Check to see if you are protecting a clustered resource which has undergone a dirty failover. In this case, DPM requires a synchronization with consistency check before it can continue protection.

30132

DPM skipped the synchronization job for <data source type> <data source name> on <server name> because it detected an unexpected backup state.

Wait for the next scheduled backup job to trigger for protection to continue. Alternately you can manually trigger a backup job in the Protection task area by selecting this data source and then clicking Create recovery point - Disk.

30133

A critical inconsistency was detected for <data source type> <data source name> on <server name> and therefore changes cannot be replicated for <file name>.

In the Protection task area, click Modify Protection Group to validate exclusion and inclusion filters for the data source. If modifying the protection group does not start a consistency check, run a synchronization with consistency check.

30134

DPM failed to clean up data of old incremental backups on the replica for <data source type> <data source name> on <server name>. Synchronization will fail until the replica cleanup succeeds.

This may happen if the replica volume is being accessed from outside of DPM. Please see the detailed error, resolve the issue with respect to the replica volume path, and retry the job. Otherwise, DPM will synchronize with the changes during the next scheduled synchronization job.

30135

The replica of <data source type> <data source name> on <server name> is not consistent with the protected data source.

DPM has detected changes in file locations or volume configurations of protected objects since the data source was configured for protection.

In the Protection task area, click Modify Protection Group to update the configuration information for the data source on the DPM server and to increase the replica volume size if necessary. If modifying the protection group does not start a consistency check, run a synchronization with consistency check.

30136

The replica of <data source type> <data source name> on <server name> is not consistent with the protected data source.

DPM detected that some protected objects are missing since it was configured for protection.

In the Protection task area, click Modify Protection Group to update the configuration information for the data source on the DPM server and to increase the replica volume size if necessary. If modifying the protection group does not start a consistency check, run a synchronization with consistency check.

30137

The replica of <data source type> <data source name> on <server name> is not consistent with the protected data source.

DPM detected new protectable objects for the data source since it was configured for protection.

In the Protection task area, click Modify Protection Group to update the configuration information for the data source on the DPM server and to increase the replica volume size if necessary. If modifying the protection group does not start a consistency check, run a synchronization with consistency check.

30138

The replica of <data source type> <data source name> on <server name> is not consistent with the protected data source.

DPM detected changes in existing protected objects and detected new protectable objects for the data source since it was configured for protection.

In the Protection task area, click Modify Protection Group to update the configuration information for the data source on the DPM server and to increase the replica volume size if necessary. If modifying the protection group does not start a consistency check, run a synchronization with consistency check.

30139

The replica is inconsistent for <data source type> <data source name> on <server name> due to a CCR failover. A synchronization job with consistency check will be automatically triggered after 30 minutes.

No action required.

30140

DPM tried to do a SQL log backup, either as part of a backup job or a recovery to latest point in time job. The SQL log backup job has detected a discontinuity in the SQL log chain for <data source type> database <data source name> since the last backup. All incremental backup jobs will fail until an express full backup runs.

If you see this failure as part of a backup job, then in the Protection task area, select the SQL Server database and click Create recovery point. Choose express full backup. Alternately, you can wait for the next scheduled express full backup to run.

If this failure occurs as part of a recovery job, then try to recover from another point in time.

Review the Application Event Viewer logs on the computer running SQL Server for more details.

30141

To recover <data source type> <data source name> on <server name>, DPM must stop and start the SQL Server service on <server name>. After stopping the service, DPM was unable to successfully start the service.

Please check that the SQL Server service on the protected computer can be sent the start command successfully. After you ensure that the service can be successfully started, retry the recovery. If this error occurs again, try to recover the master database from another recovery point.

30142

To recover <data source type> <data source name> on <server name>, DPM must stop and start the SQL Server service on <server name>. DPM was unable to successfully stop the service.

Please check that the SQL Server service on the protected computer can be sent the stop command successfully. After you ensure that the service can be successfully stopped, retry the recovery.

30143

Database mount failed for <data source type> <data source name> on <server name>.

Please contact the exchange admin. Verify the cause of failure from event logs entries on the exchange server.

30144

Database dismount failed for <data source type> <data source name> on <server name>.

On the Exchange server, verify the cause of failure from event logs entries.

30146

Data consistency verification check failed for <object name> of <data source type> <data source name> on <server name>.

Either the database files are corrupt or the proper versions of the following files are missing.

If you have recently upgraded your Exchange server, please copy them from that server to DPM server.

eseutil.exe

ese.dll

Contact the administrator for Exchange server, and verify the issue. You can recover the last known good backup to address the corrupted state.

30147

Eseutil.exe failed to apply logs on database files for <data source type> <data source name> on <server name> to bring the database to a clean shutdown state.

Please contact the Exchange administrator. Event logs on the above server may help resolve the issue. If the problem persists, the recovery point may be corrupt. Retry recovery from another recovery point.

30148

DPM was unable to access the cluster resource group <virtual server name> for <data source name> of protection group <protection group>

Verify that the cluster resource group <virtual server name> is accessible by using the Cluster Administration console.

30149

DPM cannot continue protection for <data source type> <data source name> on cluster <virtual server name> because this cluster experienced an unexpected failover.

 

30150

DPM is attempting to back up or restore a SIS link file, which requires SIS to be enabled on <server name>.

Enable SIS on the computer by using Add/Remove Windows Components in Add or Remove Programs.

30151

DPM failed to read its change tracking information for <data source name> on <server name>.

 

30152

DPM cannot continue protecting <data source name> on <server name> because the volume on which this data resides on has been resized.

 

30153

The file system on <server name> on which data source <data source name> of protection group <protection group> resides, is in an invalid state and it is no longer available.

Make sure the volumes are online and that the file system is in a consistent state.

30154

DPM encountered an unknown error while tracking changes for <data source name> on <server name>.

 

30155

DPM is unable to continue protection for <data source name> on <server name> because this computer has been powered off without shutting it down cleanly.

 

30156

DPM is unable to continue protection for <data source name> on <server name> because the change tracking information is corrupt

 

30157

The alias of the user to which DPM has to connect the recovered mail box is online and connected to an Exchange server.

Please specify an alias which is offline and not connected to any Exchange server.

30158

Verification failed for the tape backup of <data source type> <data source name> on <server name> because the tape backup failed.

Retry the tape backup and then retry verification.

30159

DPM cannot continue protection for <data source type> <data source name> on cluster <virtual server name> because this cluster experienced a failover.

 

30160

DPM failed to perform the tape backup for <data source type> <data source name> on cluster <virtual server name> because this cluster experienced a failover.

Retry the tape backup job.

30161

DPM is unable to determine tracking information for <data source type> <data source name> on <server name>.

Retry the operation. If the replica has been marked inconsistent, run a consistency check on this data source.

30162

Protection cannot continue because the change journal used for tracking changes for <data source type> <data source name> on <server name> is corrupt due to bad sectors on the disk.

Delete the change journal on the protected computer by using the FsUtil.exe tool and recreate the change journal. Next, run a consistency check on the data source.

30163

The path to the SQL temporary folder for <data source type> <data source name> on <server name> is too long. This can cause backup or recovery jobs to fail.

DPM creates the temporary folder in the same location as the SQL database log file. The temporary folder name is 'DPM_SQL_PROTECT'.

To fix this issue:

1) Change the location of the database log file so that its physical path is as short as possible.

2) Run a consistency check job for this database.

30164

The <data source type> <data source name> on <server name> is not available

1) Check that the database is online.

2) Check that the database is not in a restoring state.

3) Verify that the database has not been deleted.

4) Make sure that the database is accessible.

30165

The backup job failed because DPM detected that the <data source name> instance of SQL Server 2000 on <server name> has been upgraded to SQL 2005.

Please stop protection for all databases that belong to this instance (with the ‘Retain protected data' option), and reconfigure protection for the databases in a new protection group. This will allow you to continue protection for the databases while still retaining old backups for recovery.

30166

DPM detected that the recovery point volume for <data source type> <data source name> is not available on the DPM server. Protection jobs will fail until the recovery point volume is brought online.

Ensure that all the disks added to the DPM storage pool are online.

30167

The backup job failed because DPM detected that some databases of the Exchange Server Storage Group instance <data source name> on <server name> are offline.

Bring all databases in the storage group online and retry.

30168

Full backup is required for <data source type> <data source name> on <server name> as <service name> service has been restarted.

In the Protection task area, click 'Create recovery point-disk' and select 'Create a recovery point by using express full backup'.

30169

The operation failed for <data source type> <data source name> on <server name> because the data source is not available.

1) Check that the data source is online.

2) Check that the data source is not in a restoring state.

3) Verify that the application writer is running.

4) Make sure that the data source is accessible.

5. Verify that the data source is not missing.

30170

The recovery to the latest point in time failed. During a recovery to the latest point in time, DPM tries to do a tail log restore to apply the latest changes on the SQL database <data source name> on <server name> at the end of the recovery. This tail log restore failed.

Check the Application Event Viewer logs on the SQL Server to find out why the tail log restore may have failed.

You can do the following to fix the issue:

1) Recovery to the latest point in time is not possible immediately after another recovery has been performed on the same database. Allow a synchronization job to run before you attempt a recovery to the latest point in time.

2) Choose an alternate point in time to recover to, if you run into this problem repeatedly.

30171

The recovery to the latest point in time has failed. During a recovery to the latest point in time, DPM tries to do a SQL transaction log backup to get the latest changes from the SQL database <data source name> on <server name> before starting the recovery. This transaction log backup has failed.

Check the Application Event Viewer logs on the SQL Server to find out why the SQL transaction log backup may have failed.

You can do the following to fix the issue:

1) If the SQL log chain is broken, you will have to run a full backup to re-initialize the log chain.

2) If the DPM replica for database is invalid, you will have to run a consistency check operation for this database.

Choose an alternate point in time to recover to, if transaction log backups cannot be successfully run against database.

30172

The DPM job failed for <data source type> <data source name> on <server name> because the SQL Server instance refused a connection to the protection agent.

This can happen if the SQL Server process is overloaded, or running short of memory. Please ensure that you are able to successfully run transactions against the SQL database in question and then retry the failed job.

30173

Execution of SQL command failed for <data source type> <data source name> on <server name>.

Check the Application Event Viewer logs on the SQL Server for entries posted by the SQL Server service to find out why the SQL command may have failed. For more details, look at the SQL Server error logs.

30174

Recovery failed for <data source type> <data source name> on <server name> because the overwrite flag is not set for <database name>.

On the Exchange Administrator Console, set the 'Overwrite database' flags for the databases being recovered and retry the operation.

30175

DPM failed to replicate changes for <data source type> <data source name> on <server name> due to the high amount of file system activity on this volume.

Check to see that no application running on this computer is malfunctioning to cause this high file system activity. If you consistently run into this error, in the Protection task area, click Modify disk allocation. On the Protected Computers tab, click Modify to increase the change journal size on the protected computer.

30176

File delete failed due to I/O error. File may be in use by some other application. File location: <location>

Ensure that the file location is correct and that the file has appropriate permissions.

30183

File delete failed because of unauthorized access error. File path: <location>

Ensure that the file location is correct and that the file has appropriate permissions.

30184

DPM cannot continue protection for <data source type> <data source name> on <server name>.

1) In the Monitoring task area, resolve the "Unable to configure protection" alert for this data source.

2) Click the link below to retry the job.

30185

Recovery for <data source type> <data source name> to the latest recovery point cannot be performed because you have already recovered it to a previous recovery point.

In the Recovery task area, select the recovery point just prior to the latest recovery point.

30186

The protection agent on <server name> is disabled.

Enable the protection agent on the protected computer in DPM Administrator Console, in the Management task area, on the Agents tab.

30187

Protection agent on <protected server name> was unexpectedly shut down during synchronization. DPM may have replicated data partially for <data source type> <data source name>.

 

30188

Recovery point for <data source type> <data source name> was created when the replica was inconsistent. Some data from this recovery point may contain partially synchronized data.

 

30189

The execution of the pre-backup script for <data source type> <data source name> returned an error.

Make sure that the pre-backup script does not have any errors and can execute successfully.

30190

The execution of the post-backup script for <data source type> <data source name> returned an error.

Make sure that the post-backup script does not have any errors and can execute successfully.

30191

The execution of the pre-backup script for <data source type> <data source name> timed out.

Make sure that the pre-backup script finishes execution within the time specified, or increase the timeout period.

30192

The execution of the post-backup script for <data source type> <data source name> timed out.

Make sure that the post-backup script finishes execution within the time specified, or increase the timeout period.

30193

The configuration of the pre-backup script or the post-backup script XML for <data source type> <data source name> is incorrect.

Make sure that the pre-backup script or post-backup script configuration XML file does not have any errors and that the XML is well formed.

30194

DPM cannot protect <data source name> on <server name> because case-sensitive support is not enabled on the DPM server.

Enable case-sensitive support on the DPM server by following the steps described in http://support.microsoft.com/default.aspx?scid=kb;EN-US;938455.

30195

DPM has run out of free space on the recovery point volume and will fail synchronization for <data source name> on <server name> in order to prevent existing recovery points from being deleted.

1) Increase the space allocated for the recovery point volume for <data source name>.

2) Retry the operation after increasing the space for the recovery point volume.

30196

Recovery failed for <data source type> <data source name> on <server name> as the specified storage group is a recovery storage group.

Retry the operation and specify a storage group which is not a recovery storage group, or select the Recover to Recovery Storage Group option.

30197

Recovery failed for <data source type> <data source name> on <server name> as the specified storage group is not a recovery storage group.

Retry the operation and specify a recovery storage group.

30198

Recovery failed for <data source type> <data source name> on <server name> as the alternate storage group or the database specified is invalid.

Verify that the storage group or the database exists on the Exchange server.

30199

Recovery failed for <data source type> <data source name> on <server name> because the target database specified is in mounted state.

Verify that the target database is in a dismounted state.

30200

Prepare for backup operation for <data source type> <data source name> on <server name> has been stopped because this operation depended on another backup operation which failed or was canceled.

Please retry the operation.

30201

Prepare for recovery operation for <data source type> <data source name> on <server name> has been stopped because this operation depended on another recovery operation which failed or was canceled.

Please retry the operation.

30202

The SQL temporary folder for <data source type> <data source name> on <server name> is not yet configured.

DPM creates the temporary folder in the same location as the SQL database log file. The temporary folder name is 'DPM_SQL_PROTECT'.

DPM has not yet configured the temporary folder on <server name>. In the Protection task area, create a recovery point for this database.

30203

Replica for <data source type> <data source name> on <server name> is already consistent. Scheduled consistency check will not be run on consistent replica.

 

30204

Replica writer is enabled for <data source type> <data source name> on <server name> for Exchange 2007 with LCR.

DPM requires the Replica writer to be disabled for protecting Exchange 2007 with LCR. Please disable the replica writer by adding a DWORD value, EnableVssWriter, to the key 'HKLM\Software\Microsoft\Exchange\Replay\Parameters', setting the value to 0, and restarting the Microsoft Exchange Replication Service. Then retry the operation.

30205

Recovery failed for <data source type> <data source name> on <server name> because a database with the name you specified already exists on the SQL instance.

Provide an alternate name for the database to be recovered. Ensure that no database with the name you have specified already exists on the SQL server.

30207

DPM was unable to compile a list of recoverable objects for <data source type> <data source name>. You will be unable to perform detailed level recoveries from this recovery point. No action is required because the next scheduled full backup will synchronize the list of recoverable objects. Alternately, in the Protection task area, select the required protected object, click 'Create recovery point', and select the option to create a recovery point using a full backup.

 

30208

Data consistency check timed out for <object name> of <data source type> <data source name> on <server name>.

If the error has been reported for your Exchange server, it indicates that the Exchange server backup files may be corrupt. Follow these steps to resolve the issue:

1) Consult the Exchange server administrator to verify if the databases and logs on the Exchange server are in a good state.

2) If the database and logs on the Exchange server are not corrupt, you need to run a synchronization with consistency check for this data source.

3) In case the database and logs on the Exchange server are corrupt, you can choose to recover the Exchange data from the last known good backup.

30209

DPM has detected that the cluster configuration has changed for resource group <virtual server name> and has marked the replica inconsistent.

 

30210

The execution of the pre-snapshot step returned an error.

Check to see that the pre-snapshot step does not have any errors and can execute successfully.

30211

The execution of the pre-snapshot step timed out.

Check to see that the pre-snapshot step can successfully finish executing within the timeout period.

30212

The execution of the post-snapshot step returned an error.

Check to see that the post-snapshot step does not have any errors and can execute successfully.

30213

The execution of the post-snapshot step timed out.

Check to see that the post-snapshot step can successfully finish executing within the timeout period.

30214

Failed to create the System State backup.

Check the event log on the protected computer <server name> and fix any errors reported.

30215

Failed to create the System State backup within the timeout period.

Check the event log on the protected computer <server name> to determine why the backup timed out.

30216

DPM has detected a discontinuity in the log chain for <data source type> <data source name> on <server name> since the last synchronization.

1) Consult the administrator of the Exchange server to rectify the problem. Please ensure that exchange circular logging is turned off. Synchronization jobs may continue to fail until this issue is resolved.

2) Last backup might have failed after log truncation.

In the Protection task area, click 'Create recovery point' and select 'full backup' option.

30218

Operation failed because DPM encountered an unexpected VSS error.

Check the Application Event Log on <server name> for the cause of the failure. Fix the cause and retry the operation.

30219

Cmdlet execution failed (<reason>) for <data source type> <data source name> on <server name>.

Please contact the exchange admin and resolve the issue

30220

Activation of COM component ExchangeCmdletWrapper failed on <server name>.

Please make sure that the COM component ExchangeCmdletWrapper is configured appropriately.

30221

DPM failed to replicate the changes for the <data source type> <data source name>. The operation failed while DPM was attempting to apply the changes to the replica.

 

30222

DPM is unable to continue protection for <data source name> on server <server name> since the change tracking information is corrupt

 

30300

Synchronization for replica of <data source name> on <server name> failed because the replica is not in a valid state or is in an inactive state.

Review the application event log on the protected computer for errors from the DPM writer service. Take appropriate action and retry the operation.

30301

The replica of <data source type> <data source name> on <server name> is not consistent with the protected data source.

1) Check to see if some SQL databases have been added to the protected SharePoint farm. If this is the case, go to the protection pane and select the option to Modify Protected Group. Go through the wizard without making any changes.

2) If no SQL databases have been added to the farm, check to see if any of the SQL data bases belonging to this farm is already protected as a SQL data source by DPM. If this is the case, then go to the protection pane and stop protecting this SQL database with the option to delete the replica. After this is done, recreate protection for this SharePoint farm.

3) If neither of the earlier options are valid, check to see if your SQL writer is running correctly on the backend nodes of your protected SharePoint farm. If the writer is not a healthy state, restart the writer.

30302

The replica of <data source type> <data source name> on <server name> is not consistent with the protected data source.

Check to see if some SQL databases have been removed from the protected SharePoint farm. If this is the case, go to the protection pane and stop protecting this farm with the option to retain current data backups. Then, recreate protection for this SharePoint farm.

30303

DPM failed to backup <data source type> <data source name> on <server name> to tape.

1) Check to see if some SQL databases have been added to/or removed from the protected SharePoint farm. If this is the case, go to the protection pane and stop protecting this farm with the option to retain current data backups. Then, recreate protection for this SharePoint farm.

2) Check to see if any of the SQL data bases belonging to this farm is already protected as a SQL data source by DPM. If this is the case, then go to the protection pane and stop protecting this SQL database with the option to delete the replica. After this is done, recreate protection for this SharePoint farm.

30400

To protect the selected data source, <server name> needs to be restarted for creating the change journal.

Restart the computer and then synchronize with consistency check.

31000

Operation failed since the protected data source size had not been calculated for <data source name> prior to running this operation.

Ensure that Get-DatasourceDiskAllocation and Set-DatasourceDiskAllocation are executed successfully prior to running this operation.

31001

Failed to create the protection group since some of the required schedules have not been specified.

 

31002

Failed to create the protection group because a library or stand-alone tape drive has not been specified and tape protection has been selected.

Specify a library or stand-alone tape drive and then try to create the protection group.

31003

Operation failed because <server name> is not accessible from the DPM server.

Use the cluster management software to check to see if the cluster resource group <server name> is online.

31004

Failed to enumerate resource groups on the cluster <server name>.

1. Verify that the Cluster service is running on the cluster <server name>

2. Verify that you can ping the cluster from the DPM server.

31005

DPM cannot protect the cluster resource group on <server name> because protection agents are not installed on all nodes that this resource group could fail over to.

On the Agents tab in the Management task area, install protection agents on all nodes that this resource group could fail over to.

31006

DPM cannot start the Create New Protection Group Wizard because there are no computers with protection agents installed.

On to the Agents tab in the Management task area, install protection agents on the computers that you want to protect. After installing the agents successfully, start the Create New Protection Group Wizard.

31008

This item cannot be protected because some prerequisite software is missing. Ensure that all prerequisite software is installed and then protect this item.

Click Help to view the list of prerequisite software for the selected item.

31009

Modify Protection Group is disabled because the following network names have been deleted: <input parameter tag>.

Stop protection of protected members on these clusters before you modify the protection group.

31010

Failed to create the protection group because no members were selected for protection.

Retry protection group creation by adding members.

31011

The parameter set that you have specified is incorrect. Specify only short-term disk policy objective.

 

31012

The parameter set that you have specified is incorrect. Specify only short-term tape policy objective.

 

31013

The parameter set that you have specified is incorrect. Specify only long-term tape policy objective.

 

31014

The parameter set that you have specified is incorrect. Specify only short- and long-term tape policy objectives.

 

31015

The parameter set that you have specified is incorrect. Specify only short-term disk and long-term tape policy objectives.

 

31016

Incremental synchronization job cannot run on all the protected items in this protection group. Change the synchronization frequency to "Just before a recovery point".

 

31017

Long-term retention range can be specified only in weeks, months, or years.

 

31018

The specified retention range supports the following backup frequencies only: <input parameter tag>.

 

31019

The item <protectable object> does not exist in protection group <protection group>.

 

31020

The item <protectable object> cannot be excluded because it is a data source.

 

31021

Recovery point cannot be created for external data source <data source name>.

 

31022

Recovery point cannot be created for unprotected data source <data source name>.

 

31023

Recovery point cannot be created on disk for data source <data source name> because the protection for <protection group> has been set to tape.

 

31024

Cannot run an incremental synchronization and create a recovery point for <data source name> because the application does not support it.

 

31025

Recovery point cannot be created on tape for data source <data source name> because the protection for <protection group> has been set to disk.

 

31026

Protection for <protection group> has been set only to disk.

 

31027

<library type> <library> has <total number> drives. You cannot specify a value more than that.

 

31028

Data source <data source name> does not belong to a protection group.

 

31029

Data source <data source name> has no inactive replica on <media label>.

 

31030

No library has been specified for protection.

 

31031

Protection for <protection group> has been set only to tape.

 

31032

Journal size cannot be set for <data source name> because this data source does not use a change journal.

 

31033

Operation failed because the recovery point specified for deletion was created as part of an incremental tape backup.

DPM can only delete recovery points that were created as part of a full tape backup. Retry the operation after specifying a recovery point created by a full tape backup. This will automatically delete all the recovery points created by the full tape backup as well as all dependent incremental tape backups.

 

31034

The operation will remove the following recovery point(s) because they have dependencies on each other:

 

31036

Consistency check schedule should be modified using the <input parameter tag> cmdlet.

 

31037

DayofWeek needs to be specified to continue.

 

31038

Cannot specify consistency check schedule for protection groups configured only for tape-based protection.

 

31039

RelativeInterval needs to be specified to continue.

 

31040

Duplicate times specified, please specify unique times.

 

31041

Duplicate weekdays specified, please specify unique days of the week.

 

31042

Cannot specify offset schedules for protection groups configured only for tape-based protection.

 

31043

Consistency check cannot be started for unprotected data source <data source name>.

 

31044

Consistency check cannot be started for data source <data source name> because the protection for <protection group> has been set to tape.

 

31045

There are multiple copies of data. Please choose one of the following and pass it to this cmdlet.

 

31046

The selected item cannot be added to protection. From the DPM computer, only DPM database can be selected for protection.

 

31047

You have chosen short-term protection using disk for this protection group.

You cannot do that because you selected the DPM database as a member of this protection group and it can be protected only using tape.

Click Help for more information.

31048

Online recatalog can be run for file volume and share data sources only.

 

31049

The number of recovery point locations should be equal to the number of recoverable items passed to this cmdlet.

 

31050

The recovery point location that you have passed is invalid. Please try again with a different value.

 

31051

Add the search path string and try again.

 

31052

This step cannot be performed because some of the prerequisite steps have not executed. Please ensure that the appropriate steps among <missing step list> have been executed successfully and then retry this step. For more details, see DPM Help.

 

31053

This protection group does not support the given protection type. Please try again with a different value.

 

31054

All data sources passed should belong to the same protection group.

 

31055

The data source <data source name> specified is not a part of the protection group <protection group>.

 

31056

The minimum space required for the <disk item> is <minimum size>. Please choose a value more than that and try again.

 

31057

The disk space requirement for <disk item> cannot be less than the current value of <used size>. Please choose a value more than that and try again.

 

31058

The data source <data source name> is not protected and size calculations cannot be done on it.

 

31059

Size optimization cannot be done on data source <data source name>. This can be done only if a part of the data source is protected. Retry without the -CalculateSize option.

 

31060

This recovery source location is on a disk and not on a tape.

 

31061

Specify a scheduled replica creation time that is less than 1 year.

 

31062

The protection type has been set to disk-based protection only, therefore this command is ignored.

 

31063

This tape is marked as a cleaning tape. Run the command on the correct tape.

 

31064

Incorrect start time specified. Enter the start time in the following format "hh:mm"

 

31065

Child data source objects cannot be obtained for external data source <data source name>.

 

31066

Protection group <protection group> does not contain this type of schedule.

 

31067

This file type has not been specified for exclusion.

 

31068

This member is not specified for protection and cannot be removed from protection.

 

31069

Please specify the library to use in RecoveryOption for recovery from tape, and try again.

 

31070

This operation is valid only on a recovery point on tape.

 

31071

The recovery point location passed does not belong to current recovery point.

 

31072

This step cannot be performed because prerequisite steps have not been completed. For more information, type 'Get-Help <Cmdlet name>' in DPM Management Shell.

 

31073

Invalid Search Detail Passed

 

31074

The target computer either does not exist or is currently not protected by DPM

 

31075

Shares can be retrieved only from a volume recovery point

 

31076

Recovery cannot proceed as the replica for the selected data source is not in "replica creation pending" state.

Ensure that you have run DpmSync -reallocateReplica before recovering data to the replica. For details, see the DPM 2007 Operations Guide.

31077

The search string should use UNC Format if the protected computer is not specified. If the search is intended on a folder, then specify the protected computer name.

 

31078

System state cannot be recovered back to the original location. Please restore to an alternate location.

 

31079

The recoverable item cannot be recovered. Please see DPM Help for more details.

 

31080

The specified alternate instance is the same as original. Please specify a different instance or change the database name

 

31082

The specified alternate database name is a system database. DPM cannot recover a system database to an alternate location. Change the specified database name so that it is not a system database.

 

31083

The alternate database name is empty. Provide a valid alternate database name to use for the recovery

 

31084

The alternate SQL instance name is either empty or invalid. Provide a valid alternate SQL instance name to use for the recovery

 

31085

DPM cannot detect the volume <data source name> on server <server name>.

If the volume is present, this problem can be rectified by refreshing the state using the Get-Datasource -ProductionServer <ProductionServer> -Inquire cmdlet, then retry the current task.

31086

Data source <data source name> cannot be selected for protection because it was previously protected as part of data source <referential data source name> and has inactive disk or tape replicas.

Remove the inactive protection for <referential data source name> in the Protection task area by selecting the data source and then clicking Remove inactive protection option in the Actions pane.

31087

Data source <referential data source name> cannot be selected for protection because its component database <data source name> was protected independently and has inactive disk or tape replicas.

Remove the inactive protection for <data source name> in the Protection task area by selecting the data source and then clicking Remove inactive protection option in the Actions pane.

31088

The specified short-term backup frequency does not support creation of incremental backups.

Please specify a daily backup frequency or remove the CreateIncrementals parameter.

31089

The specified IP address already exists in the list of IP addresses specified in the backup LAN IP address list.

If you would like to change the sequence number of the IP address, first remove the IP address and then add it to the appropriate sequence number.

31090

The specified IP address cannot be removed because it does not exist in the backup LAN IP address list.

Only the addresses which are currently a part of the Backup LAN can be removed. Use Get-BackupNetworkAddress to view a list of IP addresses which are a part of the Backup LAN.

31091

The specified address is not a valid subnet address.

Subnet address should be in either of the following formats, 10.212.12.55/16 (IPV4) or A821:db8:3c4d:15::/64 (IPV6)

31092

The specified sequence number is not valid. Try again with a valid number.

Use Get-BackupNetworkAddress command to see the list of valid sequence numbers

31093

The specified subnet mask is not valid for IPV6.

Valid subnet mask for IPV6 address lies between 1 - 128.

31094

The specified subnet mask is not valid for IPV4.

Valid subnet mask for IPV4 address lies between 1 - 32.

31095

The specified recovery options are not valid.

Check the parameters that you are passing to the cmdlet and ensure that these parameters correspond to the data source type that you are attempting to recover.

31096

Failed to perform Test-DPMTapeData on the specified recovery point since this was created by some other DPM installation.

Retry this operation on the DPM server which was used to create this recovery point.

31097

<Server name> is not an owner for the Exchange cluster resource group <virtual server name>.

Contact your Exchange administrator or retry with the fully qualified domain name (e.g. test.contoso.com).

31098

The PreferredPhysicalNode is specified incorrectly.

Please provide all the values and try again.

For example, "PreferredPhysicalNode (ResourceGroup1.contoso.com, server1.contoso.com), (ResourceGroup2.contoso.com, server2.contoso.com)".

31099

The retention range cannot be achieved with the current synchronization frequency.

 

31100

Invalid command line parameters specified.

Please provide the correct parameters and try again.

31102

The rescan operation failed. For more details, view the Jobs tab in the Monitoring task area.

 

31103

Rescan operation completed successfully.

 

31105

The door on the <library type> <library> could not be unlocked

 

31106

Door successfully unlocked for <library type> <library>. You can now open the library door.

The door will be automatically locked again in <time in minutes> minutes.

 

31107

The door on the <library type> <library> could not be locked.

Check the library door and ensure that it is closed properly. If the door is not closed, close it and then retry this operation.

31108

Door successfully locked for <library type> <library>.

 

31110

The selected drive is in use.

To disable the drive, wait for the job to finish or cancel the job.

 

31112

Selected drive is disabled.

Any protection jobs configured to use the library to which the selected drive belongs will use the remaining drives on the library.

 

31113

Selected drives are enabled.

 

31114

Cleaning tapes are not available in <library>, to clean the selected drives.

Add cleaning tapes and restart the cleaning job.

 

31116

The selected tapes cannot be marked as free because they belong to protection groups.

You need to stop protection of the associated protection groups before you can mark the tapes as free. The protection group that a tape belongs to is listed in the Protection Group column.

 

31120

The selected tapes cannot be erased because they belong to protection groups.

You need to stop protection of the associated protection groups before you can erase the tapes. The protection group that a tape belongs to is listed in the Protection Group column.

 

31123

I/E port door of <library> is now open. Place the tapes to be added in the I/E port, and then click OK.

On clicking OK the I/E port door will be closed and the tapes in I/E port will be added to the library.

 

31124

The selected tapes could not be marked as free because another job has reserved them for use.

 

31125

The selected tape(s) could not be marked as cleaning tapes because they are currently in use.

 

31126

<failure count> tape(s) could not be marked as cleaning tapes because they are currently in use.

 

31127

DPM could not perform the requested action on the selected items.

This could be because the selected items or some properties associated with these items have changes that prevent the action from being taken.

Close and reopen DPM Administrator Console to synchronize it.

31128

The selected data will be copied to the specified location.

You can monitor the progress of the copy job(s) on the Jobs tab in the Monitoring task area.

 

31129

<failure count> out of <total number> selected tapes cannot be marked as free because they belong to protection groups.

You need to stop protection of the associated protection groups before you can mark the tapes as free. The protection group that a tape belongs to is listed in the Protection Group column.

 

31130

<failure count> out of <total number> selected tapes could not be marked as free because another job has reserved them for use.

 

31131

<failure count> out of <total number> selected tapes cannot be marked as free. The tapes must be erased.

Click Erase tape in the Actions pane to erase the tapes. This requirement to erase the tapes was specified in the protection groups to which the tapes previously belonged.

 

31133

<failure count> out of <total number> tapes cannot not be erased because they contain data that is being protected.

You need to stop protection of the associated protection groups before you can erase the tapes. The protection group that a tape belongs to is listed in the Protection Group column.

 

31134

The selected tape(s) could not be unmarked as cleaning tapes because they are currently in use.

 

31135

<failure count> tape(s) could not be unmarked as cleaning tapes because they are currently in use.

 

31136

The selected tape is currently being recataloged.

The contents of this tape can be viewed only after the recatalog operation successfully completes.

 

31137

Operation failed because <library type> <library> is offline.

 

31138

Operation failed because <library type> <library> is disabled.

 

31139

Door of <library type> <library> is already unlocked.

 

31140

Door of <library type> <library> is being unlocked. Please wait for the operation to complete.

 

31141

Door of <library type> <library> is already locked.

 

31142

Door of <library type> <library> is being locked. Please wait for the operation to complete.

 

31143

Connection already exists to DPM server <server name>. You can only be connected to a single DPM server at a time. Please end the existing connection using Disconnect-DPMServer before attempting to run cmdlets that are targeted to another DPM server.

 

31144

The server <server name> could not be found in Active Directory.

Ping this server to verify that it is accessible and then retry the operation. If the server is accessible, verify that the DPM service is running and that the current user has a domain account and is a member of the local administrators group. If the problem persists, contact your DPM administrator.

31145

Tape in <location> cannot be recataloged. Perform the following before retrying this cmdlet:

If the tape is marked as free, run Set-Tape -NotFree on this tape.

If the tape is marked as unknown, run Start-DPMLibraryInventory on this tape.

 

31146

Operation failed because drive <drive name> is offline.

 

31147

Operation failed because drive <drive name> is disabled.

 

31150

All selected tapes were successfully moved to the I/E port slots of the library <library>

 

31151

This operation is not allowed on a suspect tape.

Take out the tape in <location>, replace the barcode, and run detailed inventory on the tape.

31200

DPM was unable to initiate recovery to the specified computer.

1) Check to see that the computer name provided is the fully qualified domain name.

2) Check to see that the computer specified has a protection agent installed on it.

3) If recovery is to a clustered server, ensure that all physical nodes belonging to this cluster have the protection agent installed.

31203

The selected recovery point is not valid for recovery to a DPM server.

 

31204

This option is disabled as the DPM database DPMDB cannot be recovered directly to the original location. For more information, see the DPM 2007 Operations Guide.

 

31205

Latest point in time recovery is not supported from:

1) Secondary DPM server.

2) Invalid replica.

3) Inactive protection.

 

31206

DPM cannot protect this member. On the secondary DPM server, you can only protect data sources for the primary DPM server or the data sources of the computers that the primary DPM server is protecting.

 

31207

Cannot perform <input parameter tag> on a replica which is pending manual replica creation.

Complete the manual creation of the replica and then retry this operation.

31208

Cannot perform <input parameter tag> on a replica which is missing.

Verify that the disk containing the replica volume and the recovery point volume is shown in Disk Management. If you are unable to locate the volumes in the Disk Management console, open the Protection task area in DPM Administrator Console to stop protection of the data source using the Delete replica option, and then add the data source to a protection group again.

31209

Cannot perform <input parameter tag> on a replica which is inconsistent.

Run synchronization with consistency check for this replica and then retry this operation.

31210

DPM cannot protect this member. On the secondary DPM server, partial protection of a replica is not allowed.

 

31211

DPM cannot protect this member. On the secondary DPM server, you cannot protect data sources which are not protected by the primary DPM server.

 

31212

You have selected a clustered resource group for switching protection. This operation will apply to all the nodes under this resource group: <server name>. Protection for other resource groups belonging to this cluster may fail. You need to perform this operation for all resource groups to resume protection.

 

31213

You cannot recover to original location from a secondary DPM server without switching protection of the protected computer to the secondary DPM server.

To enable this, open DPM Management Shell, run the Switch-Protection.ps1 script, and then try this operation again.

 

31214

Switch protection failed because there is no protection agent on the protected computer.

 

31215

Invalid input. Switching protection back to primary DPM server is not allowed on a primary DPM server. Switching protection back to the primary DPM server is allowed only on a secondary DPM server.

 

31216

Invalid input. You cannot switch protection for a primary DPM server. Switching protection is allowed to switch protection for protected computers only.

 

31217

You can offset synchronization frequency only for incremental backups.

 

31218

The offset is greater than synchronization frequency.

 

31219

Invalid synchronization frequency. You can only set synchronization frequency to 6, 12 or 24 hours.

 

31220

DPM failed to apply the required policies to this protection group since the recovery point limit for this DPM server has been exceeded.

If you see this error on the primary DPM server then do the following:

1) Check to see if you can reduce the number of express full backupss (or file recovery points) for the data sources that are currently being protected.

2) Reduce the retention range for the existing protection groups

3) Reduce the number of data sources being protected by this DPM server

If you see this error on the secondary DPM server. Do the following:

1) Check to see if you can reduce the synchronization frequency for applications (or file recovery points) that are currently being protected.

2) Reduce the retention range for the existing protection groups.

3) Reduce the number of data sources being protected by this DPM server.

31300

Failed to create schedule with the specified start time because the date is invalid.

Specify a date which is less than or equal to 28.

31301

Recovery point cannot be created for <data source name> since protection has been stopped for this data.

 

32000

DPM was unable to attach the content database to the SQL Instance <SQL Server instance name> on the recovery farm.

1) Check to see that the specified instance of SQL Server is online.

2) If your SQL database files do not have the .mdf, .ndf, and .ldf extensions for the primary data file, secondary data file, and log file, respectively, then DPM will not be able to attach the content database to the specified SQL Instance and cannot perform a site or document recovery from it.

32001

DPM was unable to detect the presence of the Web application named 'DPMRecoveryWebApplication' in the recovery farm.

1) Check to see that the recovery farm is online and running.

2) Make sure you have created a Web application in the recovery farm with the name 'DPMRecoveryWebApplication'.

For more information, see the DPM 2007 Operations Guide.

32002

DPM was unable to attach the content database to the recovery farm.

1) Check to see that the recovery farm is online and running.

2) Check to see that the WSSCmdletWrapper DCOM component is configured correctly on the front-end Web server hosting the recovery farm.

For more information, see Using ConfigureSharePoint.

32003

DPM was unable to export the item <site URL> from the recovery farm.

1) Check to see that the recovery farm is online and running.

2) Check to see that the WSSCmdletWrapper DCOM component is configured correctly on the front-end Web server hosting the recovery farm.

For more information, see Using ConfigureSharePoint.

3) Check that all features, Web templates, and language packs present on the protected farm are also present on the specified recovery farm.

4) It is possible that the item you want to recover is not present in this version of the content database. Use a different recovery point for recovery.

5) Run ConfigureSharePoint.exe on the recovery farm server and modify the TEMP variable to point to a location that has sufficient space to recover the selected item.

32004

DPM was unable to detach the content database <content database> from the recovery farm.

1) Check to see that the recovery farm is online and running.

2) Open the SharePoint Central Administration Console of the recovery farm and delete the content database.

32005

DPM was unable to import the item <site URL> to the protected farm.

1) Check to see that the protected farm is online and running.

2) Check to see that the WSSCmdletWrapper DCOM component is configured correctly on the front-end Web server hosting the protected farm.

For more information, see Using ConfigureSharePoint.

3) Ensure that all features, Web templates, and language packs present on the recovery farm are also present on the protected farm.

4) Run ConfigureSharePoint.exe on the target server and modify the TEMP variable to point to a location that has sufficient space to recover the selected item.

32006

DPM found that 'DPMRecoveryWebApplication' was not properly configured.

1) Check to see that the protected farm is online and running.

2) Open SharePoint Administration Console and delete the Web application named 'DPMRecoveryWebApplication' and recreate it.

3) Retry the operation again.

32007

DPM failed to protect <data source name> because DPM detected multiple front-end Web servers for the same farm that have the SharePoint VSS writer enabled.

1) Turn off the SharePoint VSS writer on the front-end Web servers that you do not want to protect the farm. Only one front-end Web server in this farm should have the SharePoint VSS writer turned on.

2) Close the Create New Protection Group Wizard and retry the operation.

32008

This Windows SharePoint Services farm cannot be protected because DPM did not find any dependent databases and search indices to be protected.

1) Verify that the appropriate SQL Server VSS Writers on the computers hosting the Windows SharePoint Services databases are enabled.

2) Verify that the Windows SharePoint Services Search VSS Writers are enabled on the computers where the search indices are.

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