Troubleshooting End-User Recovery Issues

Applies To: System Center Data Protection Manager 2007

The following table provides troubleshooting guidance on end-user recovery issues.

End-User Recovery Issues

Issue Possible Cause Resolution

If you enable end-user recovery functionality on your DPM server and then try to recover an earlier version of a file or folder from your computer, your computer automatically tries to recover the file or folder from the DPM server.

This issue occurs if the computer is secured by DPM or if there are no local shadow copies of the file or folder on the computer.

To resolve this issue, you must download Microsoft Knowledge Base article 903234 to update the Timewarp client on the client computer. To download article 903234, see the following: