Enabling End-User Recovery

  • Article

Applies To: Data Protection Manager, System Center Data Protection Manager 2007

You can enable end-user recovery so that users can independently recover file data by retrieving shadow copies of their files. To enable end-user recovery, you must:

  1. Configure Active Directory Domain Services (AD DS) to support end-user recovery.

  2. Enable the end-user recovery feature on the DPM server.

  3. Installing the shadow copy client software on the client computers.

For more information about installing the shadow copy client software, see Installing the Shadow Copy Client Software.

Note

You do not need to download the shadow copy client software to enable end-user recovery on computers running Windows Vista.

You can use DPM end-user recovery or the Shadow Copies of Shared Folders client software on the protected computer, but you should disable Shadow Copies of Shared Folders on protected computers if you want to use DPM end-user recovery. When Shadow Copies of Shared Folders is enabled on the protected computer, the end-user recovery client will display shadow copies that are located on the protected computer rather than the shadow copies that are located on the DPM server. We recommend that you wait approximately a week after configuring protection before enabling end-user recovery to allow sufficient recovery points to be created on the DPM server.

You can use the following procedures to configure Active Directory Domain Services and enable end-user recovery on a Microsoft System Center Data Protection Manager (DPM) 2007 server.

To configure Active Directory Domain Services and enable end-user recovery for schema and domain administrators

  1. In DPM Administrator Console, on the Action menu, click Options.

  2. In the Options dialog box, on the End-user Recovery tab, click Configure Active Directory.

  3. In the Configure Active Directory dialog box, select Use current credentials or type the user name and password for an account that has both schema and domain administrator privileges, and then click OK.

  4. On the confirmation and notification prompts, click Yes, and then click OK.

  5. After configuration of Active Directory Domain Services is complete, select the check box for the Enable end-user recovery option, and then click OK.

To configure Active Directory and enable end-user recovery for users who are not schema and domain administrators

  1. Direct a user who is both a schema and domain administrator to configure the Active Directory schema by running <drive>:\Program Files\Microsoft DPM\DPM\End User Recovery\DPMADSchemaExtension.exe on a Windows Server 2003–based computer that is a member of the same domain as the DPM server.

    Note

    If the protected computer and DPM reside in different domains, the schema needs to be extended by running the DPMADSchemaExtension.exe tool on the other domain.

  2. In the Enter Data Protection Manager Computer Name dialog box, type the name of the computer for which you want end-user recovery data in Active Directory Domain Services, and then click OK.

  3. Type the DNS domain name of the DPM computer for which you want end-user recovery data in Active Directory Domain Services, and then click OK.

  4. In the Active Directory Configuration for Data Protection Manager dialog box, click OK.

  5. In DPM Administrator Console, on the Action menu, click Options.

  6. In the Options dialog box, on the End-user Recovery tab, select the Enable end-user recovery check box, and then click OK.

See Also

Other Resources

Optional Configuration Tasks