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Setting Up Basic 911 Routing

Office 2007

Basic 911 routing requires that calls to 911 is routed to the gateway local to the location of the user, this may be accomplished using the following configuration.

Table  SEQ Table \* ARABIC 97 User Policy

User Policy Phone Usage

Default Calling Policy

Local

GlobalPSTNHopoff

Redmond Calling Policy

Redmond911

Local

GlobalPSTNHopoff

Redmond Local Policy

Redmond911 RedmondLocal

Dallas Calling Policy

Dallas911

DallasUsers

GlobalPSTNHopoff

Table  SEQ Table \* ARABIC 98 Routes

Route Name Number Pattern Phone Usage Gateway

Redmond Local Route

^\+1(425|206|253)(\d{7})$

Local

RedmondLocal

Red-GW1

Red-GW2

Dallas Local Route

^\+1(972|214|469)(\d{7})$

Local

Dallas-GW1

Universal Route

^\+?(\d*)$

GlobalPSTNHopoff

Red-GW1

Red-GW2

Dallas-GW1

Dallas Users Route

^\+?(\d*)$

DallasUsers

Dallas-GW1

Redmond 911 route

^911$

Redmond911

Red-GW1

Dallas 911 route

^911$

Dallas911

Dallas-GW1

  • A new policy called Redmond Calling Policy is created and a phone usage of Redmond911 is added to it, similarly a phone usage of Dallas911 is added to the Dallas Calling Policy.
  • 911 calls made from users with a phone usage of Redmond911 will be routed via Red-GW1 using the Redmond 911 route, and users with a phone usage of Dallas911 are routed via the Dallas 911 route.

The previous configuration illustrates the flexibility where the same number is routed via different gateways based on the calling user.

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