Step 2.8 Transfer Remote Call Control Settings As Necessary

Microsoft Office Communications Server 2007 and Microsoft Office Communications Server 2007 R2 will reach end of support on January 9, 2018. To stay supported, you will need to upgrade. For more information, see Resources to help you upgrade your Office 2007 servers and clients.

If your organization used remote call control in Live Communications Server 2005 SP1, the information in this section helps ensure that the correct settings are preserved in your Office Communications Server deployment.

This section does the following:

  • Explains the differences between remote call control Group Policy object settings in Office Communicator 2005 and Office Communicator 2007.

  • Explains how to retain these settings in the two following scenarios:

    • If you enabled users for remote call control by using default settings, you can use either the Office Communicator 2007 administrative snap-in or the Group Policy object settings in Office Communicator to retain these settings.

    • If you enabled users for remote call control and also disabled PC-to-PC audio and PC-to-Phone calling, you must configure this setting by using the Group Policy object or out-of-band provisioning, such as manually setting the registry keys.

The following table shows the differences between Office Communicator 2005 and Office Communicator 2007 Group Policy object settings.

Table 4 Transferring Group Policy Object Settings

Office Communicator 2005 Setting Office Communicator 2007 Setting Description

EnablePhoneControl=0

TelephonyMode=0

This setting allows only PC-to-PC communications (the default).

EnablePhoneControl=1

TelephonyMode=2

This setting maintains remote call control for your Office Communicator 2007 users.

If you make this setting through server in-band provisioning, you can simply configure the user settings in the Office Communications Server 2007 administrative snap-in.

If you make this setting through Group Policy object or an out-of-band policy that contradicts the in-band provisioning server settings, your users must manually configure the Phone SIP URI or the TEL URI of the phone that the user controls and the SIP URI of the CSTA-SIP gateway server in Office Communicator 2007. These two settings are stored in the ManualConfigPhURI and ManualConfigSIPURI registry key settings on each client.

EnablePhoneControl=1

DisablePC2PCAudio=1

EnablePC2Phone =1

Telephonymode=4

This setting maintains remote call control for your Office Communicator 2007 users. It also enables calls from the users PC to a telephone and disables PC-to-PC audio communication.

This setting can be provisioned only through Group Policy object settings or by manually setting registry keys. It is not available through in-band provisioning on the server side.

NA

Telephonymode=3

This setting enables Enterprise Voice with PBX integration.

NA

Telephonymode=1

This setting enables Enterprise Voice.

Transferring Default RCC Settings

If your users Group Policy object used the default settings for remote call control (you did not disable remote call control, PC-to-PC audio, or PC-to-phone connections), you can retain these settings by configuring individual user account properties or by configuring a Group Policy object or registry key.

To configure individual user account properties

  1. Click Start, click Control Panel, click Administrative Tools, and then click Office Communications Server 2007.

  2. In the console tree, expand the forest node, and then navigate to the Standard Edition server or Enterprise pool that contains the user account that you want to configure.

  3. Expand the pool name for the Enterprise pool or Standard Edition server.

  4. In the details pane, right-click the user account name, and then click Properties.

  5. On the Communications tab, click Configure.

  6. Click Enable Remote Call Control.

    If you configured your users for remote call control using Group Policy object settings or another out-of-band provisioning method, you need to do the following for each client:

    • Set the Group Policy object setting Telephonymode to 2.

    • Each user must manually configure telephony settings in Office Communicator 2007.

      Note

      If you want to manually configure your clients, you need to perform this step when you deploy Office Communicator to your users.

To manually configure a client

  1. On the user's computer, open Office Communicator 2007.

  2. In the title bar, click the Menu button, point to Tools, and then click Options.

  3. Click the Phones tab.

  4. Click Advanced.

    783eaafe-4311-477f-8794-bf842897993e

  5. Under Advanced Phone Integration Configuration, click Manual configuration.

  6. In the Remote call control URI (sip) box, type the URI of the CSTA-SIP gateway server in Office Communicator 2007 in the following format:

    sip:<URI of the CSTA-SIP gateway server>
    
  7. In the Phone URI (tel) box, type the SIP URI or the TEL URI of the phone that you control in one of the following formats:

    • sip:<URI of the user phone>

    • tel:<URI of the user phone>

Transferring Remote Call Control Settings When PC-to-Phone Connection and PC-to-PC Audio Are Disabled

If your users were enabled for remote call control but disabled from using PC-to-PC audio and PC-to-phone connections, you can retain these settings only by using a Group Policy object or by provisioning the setting out of band.

If you configured your users for remote call control by using Group Policy object settings or another out-of-band provisioning method, you need to manually set the Telephonymode property of the Group Policy object to 4 and then manually configure telephony settings in the client.

Note

If you want to manually configure your clients, you need to perform this step when you deploy Office Communicator to your users.

To manually configure a client

  1. Open Communicator 2007.

  2. In the title bar, click the Menu button, point to Tools, and then click Options.

  3. Click the Phones tab.

  4. Click Advanced.

    783eaafe-4311-477f-8794-bf842897993e

  5. In the Advanced Phone Integration Configuration dialog box, click Manual configuration.

  6. In the Remote call control URI (sip) box, type the URI of the CSTA-SIP gateway server in Office Communicator 2007 by using the following format:

    sip:<URI of the CSTA-SIP gateway server>
    
  7. In the Phone URI (tel) box, type the SIP URI or the TEL URI of the phone that you control in one of the following formats:

    • sip:<URI of the user phone>

    • tel:<URI of the user phone>