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Configuring the Archiving and CDR Service

Microsoft Office Communications Server 2007 and Microsoft Office Communications Server 2007 R2 will reach end of support on January 9, 2018. To stay supported, you will need to upgrade. For more information, see Resources to help you upgrade your Office 2007 servers and clients.

If you choose to deploy the Archiving and CDR Service in your organization, you must install it on every Office Communications Server and Enterprise Pool. Once you have done so, you then configure settings for both content archiving and CDR capture for your entire forest.

Configuring archiving is straightforward. At the forest level, you choose whether to archive internal and/or external communications for all users, no users, or on per-user basis. If you enable archiving on a per user basis, by default, archiving is turned off for all users until you enable them for archiving in the user properties for each user. At the server or pool level, you simply indicate whether content archiving is enabled or not. For step-by-step instructions for configuring archiving, refer to the Microsoft Office Communications Server 2007 Archiving and CDR Service Deployment Guide.

Important

If you disable archiving on a pool hosting a meeting, none of the conversations for that meeting will be archived, even if archiving is enabled for all its participants.

Configuring forest-wide CDR settings is a little more complicated. You can choose to capture one or more of the following:

  • Peer-to-peer call details: The details of all peer-to-peer sessions including IM communications, audio/vide, file transfer, application sharing and remote assistance sessions.

  • Conference call details: The details of all multiparty sessions including IM conferences, and audio/video conferencing and on-premise Web conferences using the Live Meeting client.

  • Voice call details: The details of all voice calls that use Office Communications Server 2007 enterprise voice capabilities.

    Note

    CDRs do not capture the content of IM sessions or meetings. To capture content, you must enable archiving on the servers or pools.

The previous settings are off by default. You can enable any or all of them from the Office Communications Server 2007 snap-in.