Executive Summary
The Exchange Messaging team within Microsoft Information Technology (Microsoft IT)
started the production rollout of Microsoft® Exchange Server 2007 at full scale
in July 2006 using the beta 2 version of the product. For more than a year prior
to this event, the Exchange Messaging team had deployed Exchange Server 2007
in the pre-release production environment to help the Exchange Server product group
evaluate enterprise readiness.
The first server installation took place in the pre-release production environment
in February 2005, more than 22 months before the product shipped. To put this time
frame into perspective, Microsoft Exchange 2000 Server pre-release verification
started three weeks before the release to manufacturing (RTM) date and the Microsoft
Exchange Server 2003 pre-release verification period was only six months. This
shows how strong the relationship between the Exchange Server Product group and
the Exchange Messaging team has grown over recent years. In fact, the Exchange Server
Product group does not ship product versions or service packs now until the Exchange
Messaging team signs off on the enterprise readiness. To demonstrate the enterprise
readiness of the new Exchange Server version to customers, the Exchange Messaging
team committed to perform the transition of the entire corporate production mailbox
environment prior to the official RTM date. The team only had five months to finish
the deployment in a large enterprise messaging environment with demanding power
users.
The Exchange Messaging team deployed 61 Mailbox servers, 6 Edge Transport servers,
14 Hub Transport servers, 11 Unified Messaging (UM) servers with supporting Voice
over Internet Protocol (VoIP) gateways, and 30 Client Access servers. The Mailbox
servers correspond to 122 server computers because all Mailbox servers are clustered
systems based on Cluster Continuous Replication (CCR) to ensure high availability.
There are 130,000 mailboxes in the corporate production environment, which means
that during the production rollout, the Exchange Messaging team moved between 1,000
and 1,500 mailboxes per server from Exchange Server 2003 to Exchange Server 2007
every day, including weekends. In this fast-paced project, checklists represented
an essential deployment tool.
A deployment checklist is a catalog or a structured document with detailed instructions
outlining individual installation and configuration tasks to ensure deployment success.
The guiding principle is part of every Exchange Server 2007 deployment because
the Setup program includes readiness checks to guide administrators through a number
of assessment steps prior to the actual server installation. These readiness checks
proactively cover the most typical issues to help customers deploy Exchange Server 2007
successfully. In addition, IT organizations can benefit from explicit checklists
to coordinate and account for all deployment steps and to apply them consistently.
This technical white paper discusses the deployment checklists that the Exchange
Messaging team created based on the Exchange Server 2007 architecture and design
specifications for the corporate production environment.
The first two sections briefly reiterate the reasons why the Exchange Messaging
team uses checklists, and the sections explain the Microsoft IT server life-cycle
management process. These sections also discuss the usefulness of checklists from
a decision maker's point of view and highlight the responsibilities of the Exchange
Messaging team within the overall Microsoft IT organization.
The third section, "Pre-Installation Deployment Checklists," covers the
tasks the Exchange Messaging team performs to prepare servers for later installation
of a specific server role. In some cases, a server role requires additional configuration.
These tasks are role-specific and are listed in checklist form.
The next sections provide detailed discussions of the various checklists that the
Exchange Messaging team created for the individual server roles.
This technical white paper also includes an appendix titled "Deployment Worksheets,"
which contains a set of worksheet templates that are derived from the Exchange Messaging
team checklists. These worksheet templates can serve as a starting point to create
custom checklists based on the specific needs of an IT organization.
This technical white paper contains information for technical decision makers and
IT implementers who are planning to deploy Exchange Server 2007. This paper
assumes that the audience is already familiar with the concepts of Windows Server® 2003
operating system, the Active Directory® directory service, and previous versions
of Exchange Server. A high-level understanding of the new features and technologies
that are included in Exchange Server 2007 is also helpful. Detailed product
information is available in the Microsoft Exchange Server 2007 Technical Library
at
http://www.microsoft.com/technet/prodtechnol/exchange/2007/library/default.mspx. Note: For security reasons, the sample names of forests, domains, organizations,
and other internal resources mentioned in this paper do not represent real resource
names used within Microsoft and are for illustration purposes only.
Introduction
The Exchange Messaging team uses checklists for three important reasons:
- They help the team to verify the architecture and design specifications
- They outline the deployment steps in detail
- They serve reporting purposes
The Systems Engineering group within the Exchange Messaging team creates the architecture
and design specifications for the messaging environment, which the systems engineers
validate in an engineering lab that closely mirrors the server configurations in
the production environment, yet without production users. After the systems engineers
finalize the specifications, the Systems Management group within the Exchange Messaging
team takes over to produce build documents and deployment checklists based on the
chosen architectures and designs.
Especially during the first server installations in the corporate production environment,
the Systems Engineering group and the Systems Management group collaborate very
closely. The Systems Management group reviews the design specifications for acceptance
and implementation, performs representative server installations with the help of
the Systems Engineering group, and creates the checklists that precisely outline
the installation process.
The checklists also enable the Systems Management group to manage individual assignments
within the deployment project and to track progress. The Exchange Messaging team
not only uses the checklists to carry out installation and configuration tasks,
it also uses the checklists to document the work that is performed. In this way,
the checklists are an important project management tool.
The deployment checklists provide the Exchange Messaging team with the following
benefits: - Strong project management. The Exchange Messaging team
manages projects based on the Microsoft Solutions Framework (MSF). To meet the goal
of completing the deployment within project constraints, the project manager uses
checklists to track progress, coordinate resources, and manage the overall budget.
- Clear communication processes. According to the MSF team
model, individual team members communicate with the project manager. The project
manager then communicates progress to the project sponsor and other stakeholders.
Checklists facilitate these communication processes because they are a tool to report
progress.
- Improved IT staff productivity. Deploying Exchange Server 2007
is a team effort, and checklists help to coordinate the team's activities. Checklists
also help to ensure reliable and consistent task completion.
- Reduced deployment risks. Checklists are a means to identify
potential issues during the first server deployments and to avoid these issues in
all subsequent installations. When operators deploy servers in the corporate production
environment based on the checklists, they get it right the first time because all
installation steps are tested and proven.
- Accelerated deployment progress. Less deployment risk
directly translates into accelerated deployment progress because the team spends
less time troubleshooting installation issues. In the event of an installation problem,
such as a hardware configuration issue, the checklists provide the necessary guidelines
and contact information to resolve issues.
Exchange Server Deployment Process
Across the entire IT organization, Microsoft IT provisions approximately 200 servers
each month. Accordingly, Microsoft prefers to purchase hardware in bulk, requesting
bids from multiple vendors for the entire order volume to get the best price. This
process can take from 30 through 60 days to install an ordered server in a data
center. Only in urgent cases does Microsoft order directly from a supplier, accepting
additional expenses of from 6 through 8 percent to shorten the procurement process.
The Exchange Messaging team has implemented the following process to design and
deploy computers for Exchange Server 2007 in the data centers: - Server design. The Exchange Systems Engineering group creates the
architectures and designs for all Exchange Server–related components and technologies.
This work includes the server designs, which the systems engineers define based
on a list of approved hardware components that the Hardware Engineering team maintains.
For each individual server type, the systems engineers create stock keeping unit
(SKU) documents that precisely outline the hardware and storage configuration.
The SKU document is a Microsoft Office Excel® workbook. On separate worksheets,
the SKU document lists the hardware parts, memory configuration, physical disk arrangement,
and logical storage configuration. By default, SKU documents expire after six months,
yet systems engineers can extend this time or update the designs to keep pace with
evolving hardware technologies. The Exchange Messaging team maintains the SKU documents
in a document library based on Microsoft Office SharePoint® Server 2007.
Note: The typical Microsoft IT server procurement process makes use of a
standard server configuration, which for most servers is a dual-core x64 system
with 4 gigabytes (GB) of memory and two 146 GB disks. This is a utility
server, designed to be integrated into a storage area network (SAN). Microsoft teams
that need a file server or database server can order this system without having
to specify a custom design. Minor modifications are possible, such as additional
processors or memory, yet substantial engineering exceptions, such as those required
for Exchange Server 2007, go beyond the scope of the standard configuration.
- Server ordering. The Exchange Program Management team is responsible
for managing the server deployments. For each server role, an individual program
manager works with stakeholders to determine business and technical requirements,
organize the necessary resources, and guide the project to completion. It is the
task of the Exchange Program Management team to order new server hardware for deployment
in the data centers. To order a new server, the Exchange Program Management team
informs a release manager in the Infrastructure Management team, who then places
a server order. The server order includes a link to the corresponding SKU document
with the hardware configuration details.
- Lifecycle management. Within Microsoft IT, the Infrastructure Management
team is responsible for managing the entire server life cycle. This team coordinates
the server provisioning processes and maintains an internal line-of-business (LOB)
application, called the Microsoft Service Enterprise Change Tracking tool, to keep
track of the servers as they are purchased, moved between data centers, or decommissioned.
For new server orders, the release manager creates an ordering ticket in the change-tracking
tool. The ordering ticket includes among other information an internal order number
to track expenses against budgets, the name of the approving manager, and a link
to the SKU document.
- Functional approval and right-sizing processes. Before the order
reaches the hardware-purchasing desk, the ordering ticket goes through functional
approval and right-sizing processes in the Data Center Operations group to ensure
that the server hardware is properly designed for the intended purposes. The Data
Center Operations group maintains all production servers worldwide, including physical
hardware and operating systems. A data center manager verifies the order ticket
to ensure that the purchase is justified and that rack space is available in the
data center to accommodate the new server.
- Hardware purchasing. Upon approval through the Data Center Operations
group, the order reaches the hardware purchasing desk, which generates a purchasing
order within an internal LOB application, called MS Market. MS Market notifies a
group manager in the Exchange Messaging team for final approval.
- Order and delivery confirmation. Approved purchase orders reach
the vendor, who informs the Microsoft release manager through e-mail about the exact
costs of the ordered server and the shipping date. MS Market only provides estimated
information regarding the costs. To help the Exchange Program Management team track
exact expenses, the release manager updates the cost information on the order ticket
with the actual amount that the vendor communicated. The release manager also handles
data center–related configurations, such as registering the new server in the IT
configuration (IT config) database. IT config is an internal configuration management
solution to track details about each server in the data centers, including server
name, SKU, and other configuration information.
- Hardware and operating system installation. The Data Center Operations
group uses the IT configuration and SKU information to verify that the delivered
hardware is correct. The group mounts the hardware in the data center; configures
the disks and partitions the storage as outlined in the SKU document; connects the
new server to the network; installs the operating system, including all relevant
updates; adds the new server to the appropriate domain; and deploys any required
management software. The Exchange Messaging team uses the Standard Server Platform,
which is a standard server configuration that includes required service updates
for applications and operating systems, plus other Microsoft and third-party services
or tools that are necessary to manage servers in an enterprise environment. Following
the installation of the operating system and relevant updates through the Standard
Server Platform, a second engineer from the Data Center Operations group verifies
the system configuration, and then informs the backup team to start configuring
the backup solution.
- Exchange Server 2007 installation. Up to this point, the
Exchange Messaging team has not yet modified the server configuration. When the
Data Center Operations group marks the server installation as completed, the release
manager informs the program manager, who originally ordered the hardware, that the
new server is ready for the Exchange Messaging team to continue the server installation
process. The program manager, in turn, informs the Exchange Systems Management team
to perform the installation of Exchange Server 2007 and the latest security
updates. All Exchange Server administrators are located in Redmond, Washington.
The Exchange Systems Management team performs the Exchange Server 2007 deployment
remotely, by using a remote desktop connection.
Pre-Installation Deployment Checklist
Prior to performing the configuration tasks that are unique to each server role,
the Exchange Messaging team prepares servers by installing prerequisite components,
making initial configuration changes, and generally ensuring that servers are ready
for installation of a specific server role. For each server, the Exchange Messaging
team follows a pre- installation checklist that includes the following items: - Verify general server configuration. In a large-scale deployment
with different teams acquiring and installing the server hardware, it is important
to check that the general server configuration matches the Exchange Server 2007
requirements prior to installing a server role. For example, the Exchange Messaging
team checks CPU, memory, network adapters, disk configuration, and drive letter
assignments, as documented in SKUs. The Exchange Messaging team runs a custom script
to verify that the server configuration matches SKU specifications.
- Configure the page file size. According to product recommendations,
the page file size on the C drive must be set to "total" amount of physical
memory, plus 10 megabytes (MB). For example, for servers with 8 GB of
memory, the Exchange Messaging team sets the size of the page file to 8,192 MB
(8 GB + 10 MB).
- Verify installation of current service pack. In addition to installing
Windows Server 2003 or Windows Server 2003 R2, the Exchange Messaging
team installs the latest service pack for Windows Server as a best practice. To
verify the service pack version, the Exchange Messaging team engineers log on to
the server, click Start, click Run, and then type Winver.
Note: The Exchange Messaging team uses the srvinfo tool from the Windows
Server 2003 Resource Kit to collect information about the service pack level.
- Configure a static IP address. According to product documentation,
Exchange servers must be configured with a static IP address, subnet mask, and default
gateway. In addition, because Exchange Server 2007 is heavily dependent on
Domain Name System (DNS) functioning correctly, at least one valid DNS address and
valid DNS suffix must be specified. When configuring these network settings, the
Exchange Messaging team also verifies that both the network interface card (NIC)
and the switch are enabled for full duplex communication.
- Verify domain and site. The Exchange Messaging team checks each
server to verify that the server is in the proper domain and site by entering the
following commands in a Command Prompt window: NLTEST /parentdomain and
NLTEST /dsgetsite. This step
is critical to ensure proper Hub Transport routing.
Note: The NLTEST tool is included in the Windows Server 2003 Support
tools package on the Windows Server 2003 media. - Verify security and organizational unit (OU) membership. After obtaining
the proper security groups that are developed during the permissions and administration
model design for the environment, the Exchange Messaging team adds security groups
as members of the local administrators group on the Exchange Server. Additionally,
the Exchange Messaging team verifies that the server is in the correct OU within
the Messaging path by checking the path in Active Directory Users and Computers.
- Verify installation of .NET Framework version 2.0. According to
the Exchange Server 2007 requirements, Microsoft .NET Framework version 2.0
must be installed on the server. Microsoft .NET Framework version 2.0 Redistributable
Package can be downloaded at the following URL:
http://www.microsoft.com/downloads/details.aspx?familyid=B44A0000-ACF8-4FA1-AFFB-40E78D788B00&displaylang=en.
When .NET Framework version 2.0 is installed, the hotfix that is mentioned in Microsoft
Knowledge Base (KB) article 924895 must also be applied.
Note: When using Windows Server 2003 R2, Microsoft .NET Framework version
2.0 can be installed via Add/Remove Windows Components.
- Verify installation of Microsoft Management Console (MMC) 3.0. Because the Exchange Server 2007 Management
Console relies on features that are specific to MMC 3.0, MMC 3.0 must
be installed on the server. To verify the installation of MMC 3.0, Exchange
Messaging team engineers click Start, click Run, and then type
MMC.exe. In the MMC window, they click Help, and then click About.
If MMC 3.0 has not been installed, you can download the required update at
the following URL: http://support.microsoft.com/kb/907265.
Note: When using Windows Server 2003 R2, MMC 3.0 is installed by
default. - Install Windows PowerShell 1.0. Both the Exchange Server 2007
Management Console and the Exchange Management Shell make extensive use of Windows
PowerShell, therefore Windows PowerShell must be installed on the server. You can
download Windows PowerShell from the following URL:
http://www.microsoft.com/downloads/details.aspx?familyid=22E607F4-F854-497F-9548-770477E4B71D&displaylang=en.
- Configure antivirus. To help protect the operating system, the Exchange
Messaging team uses an operating system antivirus solution that is configured through
a script to ensure that the antivirus program does not scan the Exchange extensions
and directories. After installing Exchange Server 2007, the Exchange Messaging
team installs, configures, and optimizes Microsoft Forefront Security for Exchange
Server on Edge Transport and Hub Transport servers to ensure messaging-level antivirus
protection.
- Verify installation of regional code pages. The Exchange Messaging
team verifies the installation of all regional code pages in Windows in order to
eliminate any potential language issues with non-U.S. clients. Team members accomplish
this verification by clicking Start, clicking Control Panel, clicking
Regional and Language Options, and then verifying that all code page check
boxes have been selected under the Advanced and Language tabs.
- Install Internet Information Services (IIS) snap-in. In order for
the Exchange Management Console to work properly, the IIS snap-in should be installed
on the Mailbox, Client Access, Hub, and UM servers. For Mailbox and Client Access
servers, the Exchange Messaging team installs IIS with the World Wide Web Publishing
Service, whereas for Hub and UM servers the Exchange Messaging team installs IIS
without the World Wide Web Service.
- Verify installation of mandatory security updates. The
Exchange Messaging team verifies that no mandatory post-SP2 security
updates are still needed by using Microsoft Windows Update or Windows Server Update
Services (WSUS). For more information about the required hotfixes per role, see
the Exchange Server TechNet Library at
http://technet.microsoft.com/en-us/library/aa996719.aspx.
- Enable monitoring. The Exchange Messaging team uses Microsoft Operations
Manager to monitor Exchange servers. Correspondingly, all Exchange servers are enabled
for Microsoft Operations Manager monitoring.
To avoid false alerts, the Exchange Messaging Team enables monitoring after placing
each server in the production environment.
Hub Transport Server Checklist
The installation checklist that the Exchange Messaging team developed for Hub Transport
server deployment includes the following items:
- Verify that the Network News Transport Protocol (NNTP) and Simple Mail Transfer Protocol (SMTP) services are not installed. According to product requirements, the NNTP and SMTP services must not be installed on the server. The NNTP service has been discontinued with Exchange Server 2007 and the product now includes its own SMTP transport stack. This means Exchange Server 2007 is no longer dependent on the Windows SMTP component.
- Install the Hub Transport role by using Unattended Setup. Although
the new Exchange Server 2007 Installation wizard substantially simplifies the
steps necessary to install Exchange Server 2007, the Exchange Messaging team
installed each of the 12 Hub Transport servers that are deployed at Microsoft
by using Unattended Setup through the following command:
Setup.com /m:install /r:h /targetdir:<drive\installation path> /DoNotStartTransport
According to Exchange partitioning best practices, the Exchange Messaging team installs
the operating system and Exchange Server 2007 binaries on separate partitions.
This setup increases performance and reduces the data that have to be recovered,
for example, during a disk failure. Note: The /DoNotStartTransport parameter ensures that the Microsoft
Exchange Transport Service is not started after the Hub Transport server role has
been installed. This makes sure the server does not accept e-mail messages, so any
additional configuration settings can be performed. Delete the default Receive connectors. The Exchange Messaging team deletes
the two default Receive connectors that are created during the installation of the
Exchange 2007 Hub Transport server role. To delete the default Receive connectors,
the Exchange Messaging team opens the Exchange Management Shell by clicking Start,
clicking All Programs, clicking Microsoft Exchange, clicking Exchange
Management Shell, and then runs the Get-ReceiveConnector -server <server
name> cmdlet to obtain the list of connectors. This procedure produces an
output similar to the following.
Identity
Bindings Enabled
--------
-------- -------
<server name>\Default <server name> {0.0.0.0:25} True
<server name>\Client <server name> {0.0.0.0:587} True
To delete the two Receive connectors, Exchange Messaging team members run the following
command. It should be noted that if this command is improperly formed, the command
can remove all Receive connectors in the Exchange organization. Exercise extreme
care when executing this command.
Get-ReceiveConnector -server <server name> | Remove-ReceiveConnector - Create new Receive connector by using custom Windows PowerShell script. With
the two default Receive connectors deleted, the Exchange Messaging team runs a custom
Windows PowerShell script, which creates a new Receive connector with values similar
to those in Table 1, and configures the server settings of the Hub Transport server
with the values that are listed in Table 2.
Table 1. Receive Connector Configuration |
Object property name |
Value | | AuthMechanism |
ExchangeServer | | Bindings |
0.0.0.0:25 | | FQDN |
Server FQDN | | MaxInboundConnection |
5000 | | MaxMessagesPerConnection |
50 | | MaxRecipientsPerMessage |
10000 | | MaxHopCount |
30 | | PermissionGroups |
ExchangeServers, ExchangeLegacyServers | | RemoteIPRanges |
{0.0.0.0-255.255.255.255} | | ProtocolLoggingLevel |
Verbose |
Table 2. Hub Transport Server Configuration |
Object property name |
Value | | MessageTrackingLogEnabled |
$true | | MessageTracjingLogSubjectLoggingEnabled |
$true | | MaxOutboundConnections |
1000 | | MessageTrackingLogMaxAge |
10:00:00:00 | | MessageTrackingLogMaxDirectorySize |
150 GB | | MessageTrackingLogMaxFileSize |
100 MB | | MaxPerDomainOutboundConnections |
50 | | ReceiveProtocolLogMaxAge |
30:00:00:00 (Default) | | ReceiveProtocolLogMaxDirectorySize |
15 GB | | ReceiveProtocolLogMaxFileSize |
100 MB | | SendProtocolLogMaxAge |
30:00:00:00 (Default) | | SendProtocolLogMaxDirectorySize |
15 GB | | SendProtocolLogMaxFileSize |
100 MB | | ExternalDsnReportingAuthority |
domain.com | | ExternalPostmasterAddress |
postmaster@domain.com | | InternalPostmasterAddress |
postmaster@domain.com | | OutboundProtocolLoggingLevel |
Verbose | | TotalQueuedMessagesEnableDehydration |
Default | | PickupDirectoryMaxRecipientsPerMessage |
10000 | - Change the location for the transaction logs. The Hub Transport
servers deployed across Microsoft handle approximately 2.5 million messages per
day. To achieve optimal performance on the Hub Transport servers, the Exchange Messaging
team moved the queue database transaction log files to a separate partition. The
Exchange Messaging team accomplished moving the transaction logs in conjunction
with using the /DonotstartTransport flag. Because the transport services
do not start, the services do not create the log files or database.
In case the logs need to be moved later, the Exchange Messaging team first stops
the MSExchangeTransport service by running Stop MSExchangeTransport in the
Exchange Management Shell. Then, the team copies the trnxxxx.log and *jrs files
from C:\Program Files\Exchange Server\TransportRoles\data\queue to the new location
on the other partition, and then opens the EdgeTransport.exe.config file located
in C:\Program Files\Exchange Server\bin. In EdgeTransport.exe.config, Exchange Messaging
team members change the following key under <appSettings> so that the
key refers to the new path:
<add key="QueueDatabaseLoggingPath" value = "C:\Program Files\Microsoft\Exchange
Server\TransportRoles\data\Queue" />
After changing the path, the Exchange Messaging team saves the file, and then starts
the MSExchangeTransport service again by running the Start MSExchangeTransport
command in the Exchange Management Shell. Additionally, the Exchange Messaging team
grants the BuiltIn\Network Service account read and write permissions to the new
transaction log directory because the permissions are not granted by default. - Verify mail flow. When a Mailbox server has been deployed in the
same Active Directory site as the respective Hub Transport server, the Exchange
Messaging team tests the mail flow by running the Test-MailFlow command.
The team also completes the following tests:
A. Create
a new test mailbox on the Mailbox server.
B. Send
a few sample messages from a couple of test mailboxes to a few recipients located
on other Mailbox servers in the corporate production environment.
C. Verify successful
delivery of the e-mail messages. D.
Send a few sample e-mail messages from test mailboxes to Internet
e-mail addresses and verify successful delivery.
Edge Transport Server Checklist
In the perimeter network, the Extranet Services team manages the underlying network
and related configuration, whereas the Exchange Messaging team manages the Edge
Transport servers. The Exchange Messaging team developed an installation checklist
to ensure the completion of all required steps. The installation checklist that
the Exchange Messaging team developed for Edge Transport server deployment includes
the following items:
- Verify the Edge Transport servers are deployed in the perimeter network and
are not part of an internal Active Directory domain. The Exchange Server 2007
Edge Transport server is the only server role that must be deployed in the perimeter
network, not on the internal network like the rest of the Exchange 2007 server
roles. The Exchange Messaging team installs the Edge Transport role in the external
Active Directory domain to facilitate administration and monitoring.
- Configure DNS suffix. The DNS suffix must be created on the server
before the Edge Transport server role is installed. To create the DNS suffix, the
Exchange Messaging team engineers click Start, click Control Panel,
and then double-click System to open the System Properties. Then,
they click the Computer Name tab, and then Change. On the Computer
Name Changes page, the engineers click More.
In the Primary DNS suffix of this computer
field, they type a DNS domain name and suffix for the server, and then click OK three times.
- Install the Edge Transport server role using Unattended Setup. The
Exchange Messaging team installed each of the six Edge Transport servers by using
Unattended Setup. To install the Edge Transport server role by using Unattended
Setup, open a Command Prompt window, navigate to the share or media that contains
your Exchange Server 2007 Setup files, and then run the following command:
Setup.com /m:install /r:e /targetdir:<drive\installation <path>/DoNotStartTransport
The Exchange Messaging team uses the /DoNotStartTransport flag while installing
the Edge Transport server role in order to stop the Edge Transport server after
the server is installed. This procedure prevents the server from accepting e-mail
messages in the Active Directory site before the Exchange Messaging team completes
configuring the server. - Subscribe the Edge Transport server. The Exchange Messaging team
subscribes an Edge Transport server by creating an Edge subscription XML file on
the Edge Transport server through the following command:
New-EdgeSubscription -Filename <path to XML File> -CreateInternetSendConnector
$false -CreateInboundSendConnector $false
Next, the Exchange Messaging team transfers the XML file to a Hub Transport server
in the organization and imports the XML file by running the following command:
New-EdgeSubscription -FileName <Path
to local XML file> -CreateInternetSendConnector $false -CreateInboundSendConnector
$false -Site <local AD Site> - Deleting the default Receive connector. The Exchange Messaging team deletes the default Receive connectors that are created during the installation of the Exchange 2007 Edge Transport server role by first retrieving the current Receive connectors, and then deleting them.
- Create a new Receive connector by using a custom PowerShell script. With
the two default Receive connectors deleted, the Exchange Messaging team runs a custom
PowerShell script, which creates new Receive connectors with values similar to those
in Table 3, and configures the server settings of the Edge Transport server with
the values listed in Table 4.
Table 3. Receive Connector Configuration |
Object property name |
Value | | Bindings |
0.0.0.0:25 | | FQDN |
Server FQDN | | MaxInboundConnection |
5000 | | MaxRecipientsPerMessage |
10000 | | MaxHopCount |
30 | | RemoteIPRanges |
{192.168.0.1, 192.168.0.2, 192.168.0.3} | | ProtocolLoggingLevel |
Verbose | | Usage |
Internal |
Note: The Exchange Messaging team
uses Verbose logging for troubleshooting. Verbose logging requires significantly
more disk space than other logging options. The logs in the enterprise production
environment reach approximately 70 GB for every two weeks of logging per server.
Table 4. Edge Transport Server Configuration |
Object property name |
Value | | MessageTrackingLogEnabled |
$true | | MessageTrackingLogSubjectLoggingEnabled |
$true | | MaxOutboundConnections |
1000 | | MessageTrackingLogMaxAge |
10:00:00:00 | | MessageTrackingLogMaxDirectorySize |
100 GB | | MessageTrackingLogMaxFileSize |
10 MB | | MaxPerDomainOutboundConnections |
50 | | ReceiveProtocolLogMaxDirectorySize |
15 GB | | ReceiveProtocolLogMaxFileSize |
10 MB | | SendProtocolLogMaxDirectorySize |
15 GB | | SendProtocolLogMaxFileSize |
10 MB | | ExternalDsnReportingAuthority |
domain.com | | ExternalPostmasterAddress |
postmaster@domain.com | | OutboundProtocolLoggingLevel |
Verbose | | PickupDirectoryMaxRecipientsPerMessage |
10000 |
Mailbox Server Checklist
The Exchange Messaging team deployed Cluster Continuous Replication (CCR)-based
Mailbox servers in the production environment, which included installing and configuring
Exchange Server 2007 on both active and passive nodes. The installation checklist
that the Exchange Messaging team developed for Mailbox server deployment includes
the following items:
- Gather prerequisites. Before installing clustered Mailbox servers, the Exchange Messaging team gathers prerequisite details, such as the location of the share where the Exchange Server 2007 installation file is located, as well as the name and IP address of the clustered Mailbox server on which to install the CCR Mailbox server.
- Install clustering services. Next, the Exchange Messaging team installs Windows Clustering.
- Set specific cluster settings. The Exchange Messaging team configures two settings on the clustered servers, one for the cluster log size and one to disable event log replication, as follows.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Environment]
"ClusterLogSize"="32"
C:\Documents and Settings\cluster /cluster: /prop EnableEventLogReplication=0
- Enable and configure Majority Node Set (MNS) quorum with file share witness. After deploying Cluster Service, the Exchange Messaging team changes the quorum to a MNS and sets a private property on the majority node set to access a file share. This procedure is accomplished through the cluster res “Majority Node Set” /priv MNSFileShare=\\Servername\Directory command.
- Install the Mailbox server role on the active node. To install the
Mailbox server role first on the active node, the Exchange Messaging team uses the
Exchange 2007 graphical user interface (GUI) setup, selects Custom Exchange
Server Installation on the Installation Type screen, and checks Active Clustered Mailbox Role on the Server
Role Selection screen. The setup requests the server name and IP address, which
the team retrieved in Step 1.
- Install the Mailbox server role on the passive node. The
passive node installation is similar to the active server node installation. The
Exchange Messaging team uses the Exchange 2007 setup GUI, selects
Custom Exchange Server Installation on the
Installation Type screen, and selects Passive Clustered Mailbox Role
on the Server Role Selection screen. The setup requests the server name and
IP address, which the team retrieved in Step 1.
- Delete the first storage group and mailbox database. When the Mailbox
server role is installed, the Exchange Messaging team deletes the first storage
group and mailbox database, in preparation for creating multiple storage groups
and mailbox databases by using a custom PowerShell script. To delete the Mailbox
database, open the Exchange Management Shell and run the following command:
Remove-MailboxDatabase -Identity "Mailbox Database"
To delete the Storage group, run the following command:
Remove-storagegroup -Identity "First Storage group" - Create storage groups and mailbox databases. The Exchange Messaging
team uses a custom PowerShell script to create storage groups and mailbox databases.
The Exchange Messaging team has three different types of Mailbox servers, each with
its own hardware specifications. The number of mailboxes that are to be stored on
a particular Mailbox server depends on the Mailbox server type. The Exchange Messaging
team creates either 28 or 42 storage groups (with 1 Mailbox database per storage
group) on a Mailbox server. The storage groups point to a Public Folder database
on a dedicated Public Folder server. The settings for a Mailbox server and the Mailbox
databases created on a Mailbox server type two, are listed in Table 5 and Table
6.
Table 5. Mailbox Database Settings on Mailbox Server Type Two |
Object property name |
Value | | IssueWarningQuota |
1700 MB | | ProhibitSendReceiveQuota |
2090 MB | | ProhibitSendQuota |
1900 MB | | DeletedItemRetention |
14.00:00:00 | | MailboxRetention |
30.00:00:00 |
Table 6. Mailbox Server Settings on Mailbox Server Type Two |
Object property name |
Value | | ManagedFolderAssistantSchedule |
"Sun.6:00 PM-Sun.8:00 PM,"
"Mon.6:00 PM-Mon.8:00 PM,"
"Tue.6:00 PM-Tue.8:00 PM,"
"Wed.6:00 PM-Wed.8:00 PM,"
"Thu.6:00 PM-Thu.8:00 PM,"
"Fri.6:00 PM-Fri.8:00 PM,"
"Sat.6:00 PM-Sat.8:00 PM." | | MessageTrackingLogEnabled |
True | | MessageTrackingLogMaxAge |
10.00:00:00 | | MessageTrackingLogMaxDirectorySize |
3 GB | | MessageTrackingLogMaxFileSize |
10 MB | | MessageTrackingLogSubjectLoggingEnabled |
True | | RetentionLogForManagedFoldersEnabled |
True | | JournalingLogForManagedFoldersEnabled |
True | | FolderLogForManagedFoldersEnabled |
True | | SubjectLogForManagedFoldersEnabled |
True | | LogFileAgeLimitForManagedFolders |
7.00:00:00 | | LogDirectorySizeLimitForManagedFolders |
1 GB | | LogFileSizeLimitForManagedFolders |
10 MB | | AutoDatabaseMountDial |
BestAvailability | - Create test mailboxes and verify mailbox functionality. The Exchange Messaging team creates test
mailboxes and verifies that the mailbox can be accessed by using the different mail
clients, such as Microsoft Office Outlook®, Microsoft Office Outlook Web Access,
and Exchange ActiveSync®.
- Verify mail flow. The Exchange Messaging team also verifies that the test mailboxes can send e-mail messages to other users on the Mailbox server in the same Active Directory site, in other Active Directory sites in the Active Directory forest, and to and from Internet hosts, and that the process works as expected.
- Configure backup and Microsoft Operations Manager. As a last step, Microsoft configures the server for backups and enables Microsoft Operations Manager clients to monitor the server.
Client Access Server Checklist The installation checklists that the Exchange Messaging team developed for Client Access server deployments include the following items: - Install RPC over HTTP Proxy component. Microsoft users have the option of connecting to their mailboxes using Outlook Anywhere directly over the Internet, without the need to establish a secure virtual private network (VPN) connection. Outlook Anywhere relies on the Windows Server 2003 RPC
|