Pop-Up Blockers

Applies to: Office 365 for professionals and small businesses, Office 365 for enterprises, Microsoft Exchange, Live@edu

Pop-up windows are additional browser windows that open automatically when you click a link or go to a Web page. Most of the time, these pop-up windows are advertisements. This has led to the implementation of pop-up blockers that prevent these additional windows from opening.

Some Web applications, including the Outlook Web App, use pop-up windows to provide information or functionality. Pop-up blockers prevent the full use of features such as the Find Someone feature on the toolbar and interfere with editing a response to a meeting request.

If a pop-up blocker affects your ability to fully use Outlook Web App, you have two options:

  • Add the Outlook Web App address to the pop-up blocker's safe list.
  • Use the light version of Outlook Web App. The light version doesn't rely on pop-up windows.

How do I switch to the light version of Outlook Web App?

  1. Click Options > Settings > General.
  2. On the General tab, under Accessibility, select Use the blind and low vision experience.
  3. Click Save save or press CTRL+S to save your changes.
  4. Sign out and sign in again to complete the switch to the light version.

What if I want to know more?