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Determine Administrator Roles and Processes for Wake On LAN

Applies To: System Center Configuration Manager 2007, System Center Configuration Manager 2007 R2, System Center Configuration Manager 2007 R3, System Center Configuration Manager 2007 SP1, System Center Configuration Manager 2007 SP2

In a production environment, implementing Wake On LAN in Configuration Manager 2007 involves various processes that might require interaction and collaboration with a number of different groups across the enterprise. For example, these groups might include the following:

  • Asset management to identify existing network cards and their configuration to ascertain whether they can support Wake On LAN.

  • Procurement for new desktop computers and network cards to support the Wake On LAN technology with your chosen wake-up transmission method.

  • Build engineers to ensure that new desktop computers include network cards that support the Wake On LAN technology and are configured appropriately (such as BIOS settings or network driver settings).

  • Desktop engineers who replace network cards in existing computers if they do not support the Wake On LAN technology, and who ensure appropriate configuration.

  • Infrastructure and network architects to ensure that firewalls, routers, and switches are configured to allow the wake-up transmission packets using an agreed port number, and to ascertain the impact of Wake On LAN traffic with regard to the available network bandwidth.

  • Security advisors to help determine whether subnet-directed broadcast or unicast should be used as the wake-up transmission method, and to agree on security mitigations for securing routers if applicable.

  • Configuration Manager administrators responsible for configuring software distribution, software updates, and task sequences to identify which advertisements and software update deployments should be enabled for Wake On LAN. Additionally, hardware inventory and software distribution might be used to update network drivers.

  • Active Directory Group Policy administrators to configure power management options (supported with Windows Vista).

  • End users who might require training and notification about turning off their computers at the end of the day if this is not their normal working practice.

ImportantImportant
Consult the network card vendor for details about how to enable Wake On LAN for each network card and driver because the configuration for this will vary for each vendor and possibly for each network card and driver.

Because a Wake On LAN solution can involve a number of different roles and processes, a successful implementation will depend on identifying who is responsible for the various roles and ensuring collaboration between groups when necessary. A successful ongoing implementation will depend on identifying and adhering to processes that coordinate the various functions between the roles.

Some of the consequences of not having and following defined processes when Wake On LAN in Configuration Manager is implemented in a production environment are as follows:

  • Computers are not woken up as expected, which impacts the success rate of computer management. This in turn can negatively affect service level agreements (SLAs) and, in the case of software updates, can mean that computers are vulnerable to security exploits.

  • If computers cannot be successfully managed outside office hours, user efficiency will be negatively impacted if users have to wait for software distributions and operating system deployments to complete. In the case of delivering software updates that require a restart during the day, this negatively impacts business continuity.

  • If you are using subnet-directed broadcast as your wake-up transmission method and do not secure routers, this exposes the network to an unnecessary security risk.

  • Inactive computers are not turned off, so the power savings expected are not realized.

Use a methodology such as ITIL or Microsoft Operations Framework (http://go.microsoft.com/fwlink/?LinkId=88047) to help you implement Wake On LAN within a framework of defined processes. Make sure you document your design, testing procedures, the areas of responsibility, and the processes to follow for configuring, monitoring, and troubleshooting, and then disseminate this information, making sure that it is centrally available and updated.

noteNote
Review existing company security policies, and if necessary, modify them to include the implementation of Wake On LAN.

See Also

For additional information, see Configuration Manager 2007 Information and Support.
To contact the documentation team, email SMSdocs@microsoft.com.
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